Comparison

BCBSM vs BlueCrossMN Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

BCBSM

Access your health plan benefits, view your virtual ID card, find in-network providers, and explore covered services. Get virtual care, review claims, and manage payments. Compare provider quality and drug prices for informed healthcare decisions.

Highlights
  • Virtual ID card
  • Find doctors and hospitals
  • View plan balances
  • Virtual care and nurse line
  • Review claims and EOBs
  • Provider quality ratings
  • Drug price lookup
Features
Currently charting
Read full description

Thanks for making us #1 Blue Cross Blue Shield of Michigan ranked highest in Member Satisfaction among Commercial and Medicare Advantage health plans in Michigan. Commercial members also rated us highest in Trust, Digital Channels and Helping Save Time or Money. For 2026 J.D. Power award information, visit jdpower.com/awards. Enjoy convenient access on the go: • View your member ID card and add it to your digital wallet • Find in network doctors and hospitals • See covered services and plan balances (deductible, out of pocket, etc.) • Get virtual care with our 24 hour nurse line and telehealth options • Review claims and EOBs • Make bill payments (for non employer coverage) • Compare provider quality ratings and estimated procedure costs • Check your HSA/FSA balances via HealthEquity • Choose and view your Primary Care Physician • Look up prescription drug prices and coverage rules • Complete health assessments and explore wellness tools This app supports most Blue Cross plans except: • FEP members with a PPO plan • MESSA members • Blue Cross Complete (Medicaid) members Permissions Wi-Fi connection This access allows the BCBSM app to check for an active internet connection, which allows the app to function correctly. Photos and other media We use this access to deliver PDFs to you and to display your virtual ID card. BCBSM will not access or use your pictures or saved files for any other reason. Questions about the app? Please visit bcbsm.com/app © 1996-2026 Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross Blue Shield Association. We provide health insurance in Michigan. State and Federal Privacy laws prohibit unauthorized access to Member’s private information. Individuals attempting unauthorized access will be prosecuted.

About

BlueCrossMN Mobile

Access your health plan information anytime, anywhere. This app provides convenient access to your benefits and details related to your coverage.

Highlights
  • 24/7 plan access
  • View benefit information
  • Access coverage details
  • Manage health plan info
Features
Read full description

Minor adjustments

Screenshots

BCBSM4 screens
BlueCrossMN Mobile4 screens

Verdict

The call

The clearest difference is rating: BCBSM at 4.7 against BlueCrossMN Mobile's 1.2. BCBSM also leads on review sentiment (29% vs 4%) and ratings volume (81K vs 510). BlueCrossMN Mobile's advantage is iOS requirement (13.0 vs 15.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

BCBSM holds the better App Store score, 4.7 against 1.2. That said, the two scores are not equally well evidenced: BCBSM has 81K ratings behind it against 510, so its average is the more settled of the two. Written reviews point the same way: 29% of BCBSM's written reviews are positive against 4% of BlueCrossMN Mobile's.

UpkeepUpdate frequency

BCBSM ships an update monthly, BlueCrossMN Mobile every 2 months. The most recent releases landed on October 29, 2026 and October 22, 2026 respectively.

Scorecard5 real differences · 6 level
BCBSM versus BlueCrossMN Mobile: the parameters behind the verdict, then further details
ParameterBCBSMBlueCrossMN Mobile
PriceFreeFree
Rating4.7 (81K ratings) — better1.2 (510 ratings)
Positive reviews29.1% of reviews — better4.1% of reviews
Number of ratings81K — better510
Update frequencyMonthly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#38 — better—
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.013.0 — better
Further details — not scored
Size66 MB33 MB
Age rating17+12+
DeveloperBlue Cross and Blue Shield of MichiganBlue Cross and Blue Shield of MN

Customer experience

BCBSM

All ratings80,068 ratings
Positive93.2%
Neutral2.4%
Negative4.5%
Written reviews268 reviews
Positive29.1%
Neutral6.7%
Negative64.2%

BlueCrossMN Mobile

All ratings468 ratings
Positive4.9%
Neutral1.7%
Negative93.4%
Written reviews123 reviews
Positive4.1%
Neutral3.3%
Negative92.7%

User reviews

BCBSM

From 81K App Store ratings

What we love

  • 🚀 Convenient access to account information
  • 👍 User-friendly app design
  • 🔒 Secure login options
  • 💡 Helpful features like viewing claims and deductibles

Room to improve

  • 🐛 Frequent crashes and performance issues
  • ⏱️ Slow load times and app responsiveness
  • 🔍 Inaccurate or outdated provider information
  • 📱 Lack of landscape mode support for tablets

BlueCrossMN Mobile

From 510 App Store ratings

What we love

  • 🔒 Secure login
  • 📱 Digital member card
  • 📊 Claims history

Room to improve

  • 🐛 Frequent crashes
  • 🔄 Endless login loops
  • 🤔 Inconsistent functionality
  • 🕰️ Slow loading times
  • 🔍 Unreliable provider search

Bugs and requests

BCBSM

Reported bugs

3 issues
  • Login process often fails or locks users out
  • Claims and deductible information not always accurate
  • App redirects to external website instead of handling in-app

Requested features

3 requests
  • Add insurance card to Apple Wallet
  • Improve search functionality for finding in-network providers
  • Provide more self-service options to avoid phone calls

BlueCrossMN Mobile

Reported bugs

4 issues
  • Login issues
  • Blank screens
  • Crashes on launch
  • Outdated provider information

Requested features

5 requests
  • Face ID/Touch ID support
  • Add card to Apple Wallet
  • Deductible/out-of-pocket tracking
  • Improved provider search
  • Streamlined navigation

In-app purchases

None

BCBSM

No in-app purchases

None

BlueCrossMN Mobile

No in-app purchases

Questions

Is BCBSM free?
BCBSM is free to download, with no in-app purchases.
Is BlueCrossMN Mobile free?
BlueCrossMN Mobile is free to download, with no in-app purchases.
Which has better reviews, BCBSM or BlueCrossMN Mobile?
BCBSM is rated higher. BCBSM averages 4.7 out of 5 from 81K ratings, while BlueCrossMN Mobile averages 1.2 from 510 ratings.
Do BCBSM or BlueCrossMN Mobile have ads?
Neither BCBSM nor BlueCrossMN Mobile shows ads.
Which is updated more often, BCBSM or BlueCrossMN Mobile?
BCBSM ships an update monthly, and BlueCrossMN Mobile every 2 months. Most recently, BCBSM was updated on October 29, 2026 and BlueCrossMN Mobile on October 22, 2026.

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