Comparison

HubSpot vs NetSuite

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

HubSpot

This app unifies customer-facing teams on an AI-powered platform, offering a comprehensive customer view and enabling quick actions from any location. It includes an AI assistant to provide insights, draft communications, and support deal closing while on the move.

Highlights
  • AI-powered CRM platform
  • Unified customer view
  • Actionable insights
  • Draft communications
  • Deal closing tools
  • Mobile accessibility
Features
Read full description

The HubSpot mobile app keeps sales and marketing teams moving, wherever the day takes them. Keep campaigns on track, act on leads the moment they come in, and walk into every meeting ready. Every contact, deal, and email is right there when you need it, no desktop required.

About

NetSuite

Access and manage your business operations on the go with this comprehensive cloud business software suite. Control ERP, CRM, HCM, and e-commerce functions, view dashboards, manage expenses and time, and approve business actions from your mobile device.

Highlights
  • Full record viewing, creation, and editing
  • Complete dashboard access and synchronization
  • Expense and time management with receipt capture
  • Activity and calendar management
  • Business action approvals (Sales Orders, Expense Reports)
  • Saved search results with drill-down capability
  • Push notifications for critical business information
Features
Read full description

The official NetSuite for iPhone app enables unparalleled access to the World’s #1 Cloud Business Software Suite – the unified business management suite, encompassing ERP / financials, CRM, HCM and ecommerce. Maintain the same 360° control of your business as you do from your PC with this free app. Works out-of-the-box with all standard roles including Employee, Standard and Custom Center (Customer, Vendor and Partner Center roles are not supported). Stand out features include: - Full Record support – view, create, and edit records including Custom records. - Complete Dashboard Access - Access and synchronize all your personalized dashboards from the web, encompassing KPI metrics, Scorecards, Trend Graphs, Report Snapshots, and any other dashboard content. - Record customization support – all existing customizations including custom forms, fields and scripts work out-of-the-box. - Expense management – track your expenses using the Expense Log (including receipt capture), then create an Expense Report with just a few taps. - Time Management – track your time using the convenient Timer and My Time functions, create Time Entries directly into NetSuite. - Complete Activity management – Manage your calendar across list, week and month views. View other calendars including fellow employees. - Business action support – approve Sales Orders and Expense Reports, convert Estimates, accept Customer Payments, bill Sales Orders and more. - Saved Search support – get all the results and drill down to record level using any existing Saved Search (including Summary types). - Swipe Actions – simply swipe to map customer locations, initiate phone calls, respond to events or quickly start Editing. - Localization – instantly adapts to your NetSuite language setting. - Time Zone Synchronization, Global Search, Quick Add, Recent Records and loads more. - Push Notifications – have NetSuite instantly notify you of any changes to business critical information. Note: Users with Custom roles may require Mobile Device Access permission to log in. For further information, please contact NetSuite Technical Support.

Screenshots

HubSpot4 screens
NetSuite4 screens

Verdict

The call

The clearest difference is rating: HubSpot at 4.7 against NetSuite's 2.7. HubSpot also leads on review sentiment (46% vs 10%) and update cadence (weekly vs every 2 months). NetSuite's advantage is monetization model (free vs freemium). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

HubSpot holds the better App Store score, 4.7 against 2.7. That said, the two scores are not equally well evidenced: HubSpot has 16K ratings behind it against 98, so its average is the more settled of the two. Written reviews point the same way: 46% of HubSpot's written reviews are positive against 10% of NetSuite's.

UpkeepUpdate frequency

HubSpot ships an update weekly, NetSuite every 2 months. The most recent releases landed on October 22, 2026 and October 20, 2026 respectively.

Scorecard6 real differences · 4 level
HubSpot versus NetSuite: the parameters behind the verdict, then further details
ParameterHubSpotNetSuite
PriceFreeFree
Rating4.7 (16K ratings) — better2.7 (98 ratings)
Positive reviews45.7% of reviews — better10.2% of reviews
Number of ratings16K — better98
Update frequencyWeekly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreemiumFree — better
DevicesiPhone, iPadiPhone, iPad
Requires iOS17.0 — better26.0
Further details — not scored
Size159 MB36 MB
Age rating4+4+
DeveloperHubSpot, Inc.Oracle America, Inc.

Customer experience

HubSpot

All ratings15,770 ratings
Positive93.6%
Neutral2.8%
Negative3.6%
Written reviews598 reviews
Positive45.7%
Neutral12.5%
Negative41.8%

NetSuite

All ratings98 ratings
Positive37.8%
Neutral5.1%
Negative57.1%
Written reviews88 reviews
Positive10.2%
Neutral4.5%
Negative85.2%

User reviews

HubSpot

From 16K App Store ratings

What we love

  • 👍 Simple to use
  • 🚀 Ease of use
  • 🚀 Intuitive user interface
  • 🚀 Streamlined workflow
  • 👍 Great business tool

Room to improve

  • 🐛 Buggy app with crashes
  • 🐛 Unreliable search function
  • 🔒 Lack of security features
  • 🔒 No biometric or PIN protection
  • 👎 Limited functionality compared to desktop

NetSuite

From 98 App Store ratings

What we love

  • 📱 Remote access to reports and data
  • ✅ Clean interface for basic tasks
  • 🚀 Quick glance at KPIs and dashboards
  • 📊 Useful for salespeople on the road
  • ⚡ Easy navigation for simple operations

Room to improve

  • 🐛 Frequent crashes and data loss
  • ❌ No save button for item records
  • 🔐 Login and authentication failures
  • ⚠️ Broken after updates consistently
  • 🐌 Extremely slow performance

Bugs and requests

HubSpot

Reported bugs

4 issues
  • Conversations tab not working
  • Notifications not showing up
  • Inability to log in on mobile
  • Data loss and account deletion issues

Requested features

6 requests
  • Ability to attach files to emails
  • More customization options
  • Better integration with other tools
  • Improved mobile optimization
  • Access to service tickets and support
Show 1 more
  • Easier task and pipeline management

NetSuite

Reported bugs

25 issues
  • App crashes when opening large expense records
  • Cannot save changes to item records
  • Cannot save changes to cases
  • Hover option fails when maps option is selected
  • Expenses not clearing after being added to reports
Show 20 more
  • Duplicate expenses appearing in reports
  • Login disabled for administrator roles
  • Password update subroutine broken on iOS 18
  • EULA accept button non-functional on iPad
  • Expense validation errors with complete fields
  • Random sandbox login redirects
  • Erratic expense deletion behavior
  • App crashes during expense report creation
  • Images not loading with expense submissions
  • Photo preview doesn't match actual photo quality
  • KPI widgets disappearing after updates
  • Timesheet date cannot be changed on iPhone X
  • Connection error messages recurring
  • App shuts down when entering employee expenses
  • Trend graph drill-down not functioning
  • Graphs displaying incorrect data
  • Cannot edit quantity on sales orders
  • Cannot open store records after search
  • Security questions broken for login
  • App won't let user login after password change

Requested features

15 requests
  • Search function for items and parts
  • Email quotes and sales orders directly from app
  • Weekly timesheet submission capability
  • Print functionality
  • Contact synchronization and import/export
Show 10 more
  • Business card photo recognition
  • Credit card selection in expense reports
  • Time entry as text input instead of scroll wheel
  • Global search across all modules
  • Admin role access
  • Paystub access
  • Financial reports and P&L statements
  • Full dashboard and reporting parity with web version
  • Expense clearing/removal after report submission
  • Customer transaction navigation

In-app purchases

None

HubSpot

No in-app purchases

None

NetSuite

No in-app purchases

Questions

Is HubSpot free?
HubSpot is free to download, with no in-app purchases.
Is NetSuite free?
NetSuite is free to download, with no in-app purchases.
Which has better reviews, HubSpot or NetSuite?
HubSpot is rated higher. HubSpot averages 4.7 out of 5 from 16K ratings, while NetSuite averages 2.7 from 98 ratings.
Do HubSpot or NetSuite have ads?
Neither HubSpot nor NetSuite shows ads.
Which is updated more often, HubSpot or NetSuite?
HubSpot ships an update weekly, and NetSuite every 2 months. Most recently, HubSpot was updated on October 22, 2026 and NetSuite on October 20, 2026.

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