HubSpot vs NetSuite
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HubSpot
This app unifies customer-facing teams on an AI-powered platform, offering a comprehensive customer view and enabling quick actions from any location. It includes an AI assistant to provide insights, draft communications, and support deal closing while on the move.
- AI-powered CRM platform
- Unified customer view
- Actionable insights
- Draft communications
- Deal closing tools
- Mobile accessibility
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The HubSpot mobile app keeps sales and marketing teams moving, wherever the day takes them. Keep campaigns on track, act on leads the moment they come in, and walk into every meeting ready. Every contact, deal, and email is right there when you need it, no desktop required.
NetSuite
Access and manage your business operations on the go with this comprehensive cloud business software suite. Control ERP, CRM, HCM, and e-commerce functions, view dashboards, manage expenses and time, and approve business actions from your mobile device.
- Full record viewing, creation, and editing
- Complete dashboard access and synchronization
- Expense and time management with receipt capture
- Activity and calendar management
- Business action approvals (Sales Orders, Expense Reports)
- Saved search results with drill-down capability
- Push notifications for critical business information
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The official NetSuite for iPhone app enables unparalleled access to the World’s #1 Cloud Business Software Suite – the unified business management suite, encompassing ERP / financials, CRM, HCM and ecommerce. Maintain the same 360° control of your business as you do from your PC with this free app. Works out-of-the-box with all standard roles including Employee, Standard and Custom Center (Customer, Vendor and Partner Center roles are not supported). Stand out features include: - Full Record support – view, create, and edit records including Custom records. - Complete Dashboard Access - Access and synchronize all your personalized dashboards from the web, encompassing KPI metrics, Scorecards, Trend Graphs, Report Snapshots, and any other dashboard content. - Record customization support – all existing customizations including custom forms, fields and scripts work out-of-the-box. - Expense management – track your expenses using the Expense Log (including receipt capture), then create an Expense Report with just a few taps. - Time Management – track your time using the convenient Timer and My Time functions, create Time Entries directly into NetSuite. - Complete Activity management – Manage your calendar across list, week and month views. View other calendars including fellow employees. - Business action support – approve Sales Orders and Expense Reports, convert Estimates, accept Customer Payments, bill Sales Orders and more. - Saved Search support – get all the results and drill down to record level using any existing Saved Search (including Summary types). - Swipe Actions – simply swipe to map customer locations, initiate phone calls, respond to events or quickly start Editing. - Localization – instantly adapts to your NetSuite language setting. - Time Zone Synchronization, Global Search, Quick Add, Recent Records and loads more. - Push Notifications – have NetSuite instantly notify you of any changes to business critical information. Note: Users with Custom roles may require Mobile Device Access permission to log in. For further information, please contact NetSuite Technical Support.
Screenshots
Verdict
The clearest difference is rating: HubSpot at 4.7 against NetSuite's 2.7. HubSpot also leads on review sentiment (46% vs 10%) and update cadence (weekly vs every 2 months). NetSuite's advantage is monetization model (free vs freemium). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
HubSpot holds the better App Store score, 4.7 against 2.7. That said, the two scores are not equally well evidenced: HubSpot has 16K ratings behind it against 98, so its average is the more settled of the two. Written reviews point the same way: 46% of HubSpot's written reviews are positive against 10% of NetSuite's.
HubSpot ships an update weekly, NetSuite every 2 months. The most recent releases landed on October 21, 2026 and October 20, 2026 respectively.
| Parameter | HubSpot | NetSuite |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (16K ratings) — better | 2.7 (98 ratings) |
| Positive reviews | 45.7% of reviews — better | 10.2% of reviews |
| Number of ratings | 16K — better | 98 |
| Update frequency | Weekly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | Free — better |
| Best chart rank | #207 — better | — |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 17.0 — better | 26.0 |
| Further details — not scored | ||
| Size | 159 MB | 36 MB |
| Age rating | 4+ | 4+ |
| Developer | HubSpot, Inc. | Oracle America, Inc. |
Customer experience
HubSpot
NetSuite
User reviews
HubSpot
From 16K App Store ratingsWhat we love
- 👍 Simple to use
- 🚀 Ease of use
- 🚀 Intuitive user interface
- 🚀 Streamlined workflow
- 👍 Great business tool
Room to improve
- 🐛 Buggy app with crashes
- 🐛 Unreliable search function
- 🔒 Lack of security features
- 🔒 No biometric or PIN protection
- 👎 Limited functionality compared to desktop
NetSuite
From 98 App Store ratingsWhat we love
- 📱 Remote access to reports and data
- ✅ Clean interface for basic tasks
- 🚀 Quick glance at KPIs and dashboards
- 📊 Useful for salespeople on the road
- ⚡ Easy navigation for simple operations
Room to improve
- 🐛 Frequent crashes and data loss
- ❌ No save button for item records
- 🔐 Login and authentication failures
- ⚠️ Broken after updates consistently
- 🐌 Extremely slow performance
Bugs and requests
HubSpot
Reported bugs
4 issues- Conversations tab not working
- Notifications not showing up
- Inability to log in on mobile
- Data loss and account deletion issues
Requested features
6 requests- Ability to attach files to emails
- More customization options
- Better integration with other tools
- Improved mobile optimization
- Access to service tickets and support
Show 1 moreShow fewer
- Easier task and pipeline management
NetSuite
Reported bugs
25 issues- App crashes when opening large expense records
- Cannot save changes to item records
- Cannot save changes to cases
- Hover option fails when maps option is selected
- Expenses not clearing after being added to reports
Show 20 moreShow fewer
- Duplicate expenses appearing in reports
- Login disabled for administrator roles
- Password update subroutine broken on iOS 18
- EULA accept button non-functional on iPad
- Expense validation errors with complete fields
- Random sandbox login redirects
- Erratic expense deletion behavior
- App crashes during expense report creation
- Images not loading with expense submissions
- Photo preview doesn't match actual photo quality
- KPI widgets disappearing after updates
- Timesheet date cannot be changed on iPhone X
- Connection error messages recurring
- App shuts down when entering employee expenses
- Trend graph drill-down not functioning
- Graphs displaying incorrect data
- Cannot edit quantity on sales orders
- Cannot open store records after search
- Security questions broken for login
- App won't let user login after password change
Requested features
15 requests- Search function for items and parts
- Email quotes and sales orders directly from app
- Weekly timesheet submission capability
- Print functionality
- Contact synchronization and import/export
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- Business card photo recognition
- Credit card selection in expense reports
- Time entry as text input instead of scroll wheel
- Global search across all modules
- Admin role access
- Paystub access
- Financial reports and P&L statements
- Full dashboard and reporting parity with web version
- Expense clearing/removal after report submission
- Customer transaction navigation
In-app purchases
HubSpot
No in-app purchases
NetSuite
No in-app purchases









