PGC311 vs Baltimore City 311
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
PGC311
Access county services, numbers, and information easily. This app offers a unified platform for residents and visitors to find essential county resources.
- Access county services
- Find county numbers
- Search for county information
- One-stop service experience
- Information for residents and visitors
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Prince George’s County 311 Call Center Operation provides a one-stop service experience for constituents, residents and visitors searching for county services, numbers, and information.
Baltimore City 311
Report city issues like graffiti, potholes, and trash collection directly to the appropriate agencies. Track the status of your service requests conveniently through your mobile device.
- Report city issues
- Graffiti reporting
- Pothole reporting
- Street light outage reporting
- Trash collection reporting
- Track service request status
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Baltimore 311 allows residents and visitors to assist the city agencies in keeping city neighborhoods cleaner, safer and more beautiful by reporting a variety of issues such as graffiti, potholes, street light outages, trash collection, street cleaning and more… all through the convenience of a mobile device. The app will route the service requests directly to the appropriate servicing agency. The customer can also view the status of a service request within the app.
Screenshots
Verdict
The clearest difference is rating: Baltimore City 311 at 2.3 against PGC311's 1.4. Baltimore City 311 also leads on update cadence (every 2 months vs every 7 months) and review sentiment (17% vs 0%). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Baltimore City 311 holds the better App Store score, 2.3 against 1.4. Both are backed by a comparable volume of ratings — 32 and 119 respectively. Written reviews point the same way: 0% of PGC311's written reviews are positive against 17% of Baltimore City 311's.
PGC311 ships an update every 7 months, Baltimore City 311 every 2 months. The most recent releases landed on October 20, 2026 and October 24, 2026 respectively.
| Parameter | PGC311 | Baltimore City 311 |
|---|---|---|
| Price | Free | Free |
| Rating | 1.4 (32 ratings) | 2.3 (119 ratings) — better |
| Positive reviews | 0.0% of reviews | 16.9% of reviews — better |
| Number of ratings | 32 | 119 — better |
| Update frequency | Every 7 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.1 | 15.1 |
| Further details — not scored | ||
| Size | 52 MB | 54 MB |
| Age rating | 4+ | 4+ |
| Developer | Prince George's County Govt. | City of Baltimore |
Customer experience
PGC311
Baltimore City 311
In-app purchases
PGC311
No in-app purchases
Baltimore City 311
No in-app purchases
