PGC311 vs WC Smith Resident Experience
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
PGC311
Access county services, numbers, and information easily. This app offers a unified platform for residents and visitors to find essential county resources.
- Access county services
- Find county numbers
- Search for county information
- One-stop service experience
- Information for residents and visitors
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Prince George’s County 311 Call Center Operation provides a one-stop service experience for constituents, residents and visitors searching for county services, numbers, and information.
WC Smith Resident Experience
Manage your apartment living on the go with this convenient tool. Pay rent, submit maintenance requests, and receive community updates all in one place.
- One-time rent payments
- Automatic monthly rent payments
- Rent sharing for roommates
- Submit maintenance requests with photos
- Track maintenance progress
- Community announcements
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o Serving over 10,000 residents in Washington, DC, the WC Smith Resident app is the most convenient tool to manage your apartment living needs on the go. You can now pay your rent, submit maintenance requests and get community updates in one central location. o Features include - One-time rent payments with your preferred payment method - Monthly automatic payments with rent sharing capabilities for roommates - Easy maintenance requests with photos, voice memos and ability to track progress - Community announcements - …and more features coming soon!
Screenshots
Verdict
The clearest difference is review sentiment: WC Smith Resident Experience at 60% against PGC311's 0%. WC Smith Resident Experience also leads on rating (4.6 vs 1.4) and ratings volume (476 vs 32). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
WC Smith Resident Experience holds the better App Store score, 4.6 against 1.4. That said, the two scores are not equally well evidenced: WC Smith Resident Experience has 476 ratings behind it against 32, so its average is the more settled of the two. Written reviews point the same way: 0% of PGC311's written reviews are positive against 60% of WC Smith Resident Experience's.
PGC311 ships an update every 7 months, WC Smith Resident Experience every 6 months. The most recent releases landed on October 20, 2026 and October 22, 2026 respectively.
| Parameter | PGC311 | WC Smith Resident Experience |
|---|---|---|
| Price | Free | Free |
| Rating | 1.4 (32 ratings) | 4.6 (476 ratings) — better |
| Positive reviews | 0.0% of reviews | 59.5% of reviews — better |
| Number of ratings | 32 | 476 — better |
| Update frequency | Every 7 months | Every 6 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.1 | 12.0 — better |
| Further details — not scored | ||
| Size | 52 MB | 62 MB |
| Age rating | 4+ | 4+ |
| Developer | Prince George's County Govt. | Yardi Systems, Inc. |
Customer experience
PGC311
WC Smith Resident Experience
Bugs and requests
PGC311
Not enough reviews yet to summarise bugs or requests.
WC Smith Resident Experience
Reported bugs
10 issues- Login information not retained with 'remember me' enabled
- Face ID authentication not working
- App crashes when accessing bulletin board
- Frequent lag and error messages
- Background code displays on payment success page
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- Bank account linking fails - external link doesn't open
- Autopay setup limitations with date options
- Bulletin board updates delayed by several days
- App crashes and freezes during navigation
- Payment errors occurring frequently
Requested features
7 requests- User ability to update own profile information
- Autopay scheduling on specific dates (e.g., 1st of month)
- Display rent amount due before the due date
- Add bank account linking without debit card fees
- Expanded maintenance request categories
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- Improved bulletin board functionality
- Free payment option without processing fees
In-app purchases
PGC311
No in-app purchases
WC Smith Resident Experience
No in-app purchases
Questions
Is PGC311 free?
Is WC Smith Resident Experience free?
Which has better reviews, PGC311 or WC Smith Resident Experience?
Do PGC311 or WC Smith Resident Experience have ads?
Which is updated more often, PGC311 or WC Smith Resident Experience?
Other comparisons
