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WC Smith Resident Experience

WC Smith Resident Experience

by Yardi Systems, Inc.

460 ratings
42 reviews
🔧 Utilities
Free

Details

  • Released
  • Updated
  • August 13, 2019
  • April 30, 2026

Features

Developer

Yardi Systems, Inc.
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About

Manage your apartment living on the go with this convenient tool. Pay rent, submit maintenance requests, and receive community updates all in one place.

✓One-time rent payments
✓Automatic monthly rent payments
✓Rent sharing for roommates
✓Submit maintenance requests with photos
✓Track maintenance progress
✓Community announcements
Show original description

What users say

Summarized from real user reviews of WC Smith Resident Experience. Based on 460 reviews and a 4.7/5 average, it highlights the 7 positives and 11 negatives reviewers mention most about this Utilities app.

Positive things

  • 👍Easy to use and navigate
  • 💰Convenient rent payment online
  • 🔧Simple maintenance request submission
  • ⏰Available 24/7 outside office hours
  • 📱Self-explanatory interface
  • ✅Reliable core functionality
  • 📊Track rental payment history

Negative things

  • 🐛Frequent crashes and lag
  • 🔐Login credentials not saved despite 'remember me' option
  • 💳Unexpected payment processing fees ($3.95-$4.00)
  • 🐛Background coding visible on payment confirmation page
  • ⚠️Poor error handling and navigation recovery
  • 🐛Face ID login not functional
  • 📋Limited maintenance request categories
  • 🐛Bulletin board crashes app
  • ⏱️Slow app performance overall
  • 🔒Security concerns about financial data storage
  • 📱Mobile app inferior to web version
See all reviews

What's New in WC Smith Resident Experience

26.4.0

April 30, 2026

Thank you for being an awesome app user! We appreciate your commitment to our app. We’ve made some general improvements and bug fixes in this update.

User reviews

Most RecentHighest RatedLowest Rated

Not good

No history of maintenance requests. No events or announcements to view. Default should be set to enable notifications. Very difficult to change. Took maintenance team a while to fix. I missed important announcements about the building. Pop up at the bottom blocks editing a maintenance request.
Albe20008Albe20008

Love it

Thank you WC SMITH
God’s child JOJOGod’s child JOJO

Convenient tool

It’s easy to make maintenance requests and quite reliable
Andrew VanZeeAndrew VanZee

Convenient

The app is very convenient. It’s self explanatory.
Vagaro ReviewVagaro Review

Functions

It functions, but it doesn’t remember login information even if you check the “yes, remember me” option.
RazzeelRazzeel
See 37 more reviews

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User experience

🐞

Reported Bugs

10 issues

Login information not retained with 'remember me' enabled

Bug

Face ID authentication not working

Bug

App crashes when accessing bulletin board

Bug

Frequent lag and error messages

Bug

Background code displays on payment success page

Bug

Bank account linking fails - external link doesn't open

Bug

Autopay setup limitations with date options

Bug

Bulletin board updates delayed by several days

Bug

App crashes and freezes during navigation

Bug

Payment errors occurring frequently

Bug
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Requested Features

7 requests

User ability to update own profile information

Feature

Autopay scheduling on specific dates (e.g., 1st of month)

Feature

Display rent amount due before the due date

Feature

Add bank account linking without debit card fees

Feature

Expanded maintenance request categories

Feature

Improved bulletin board functionality

Feature

Free payment option without processing fees

Feature

FAQ

What can I do with the WC Smith Resident Experience app?

The app allows you to manage your apartment living needs conveniently. You can pay your rent using various payment methods, submit and track maintenance requests, and receive important community announcements.

How do I pay rent through the app?

You can make one-time rent payments with your preferred payment method. The app also supports monthly automatic payments, and includes rent sharing capabilities for roommates.

Can I submit maintenance requests?

Yes, you can easily submit maintenance requests through the app. You have the option to include photos and voice memos, and you can track the progress of your requests.

Is the WC Smith Resident Experience app free to use?

Yes, the app is free to download and use. There are no in-app purchases or advertisements mentioned in the provided description.

Who is this app designed for?

This app is specifically designed for residents of apartments managed by WC Smith in Washington, DC, providing them with a centralized platform for managing their living experience.