Transit GO Ticket vs Zip Shuttle
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Transit GO Ticket
Purchase bus, rail, and water taxi tickets directly from your mobile device. Avoid the hassle of carrying cash and use this app for various transit services across King County and Kitsap.
- Mobile ticket purchasing
- Bus, rail, and water taxi tickets
- King County Metro
- Sound Transit Express Bus
- Seattle Streetcar
- Kitsap Transit
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The Transit Go Ticket App allows riders to buy bus, rail and water taxi tickets using their mobile device. No more worries about carrying cash for transit fare, Transit Go Ticket is good on King County Metro Buses, Sound Transit Express Bus, Light Rail and Sounder, King County Water Taxi, Seattle Streetcar and Kitsap Transit routed buses and fast ferry. Learn more at: https://kingcounty.gov/depts/transportation/metro/fares-orca/transit-go-ticket.aspx
Zip Shuttle
This app provides an on-demand, shared ride service for flexible and affordable travel within Snohomish County, WA. Book rides easily, get matched with other passengers heading your way, and track your journey in real-time.
- On-demand shared rides
- Book rides via app
- Real-time ride tracking
- Wheelchair accessible options
- Affordable fares
- Multiple payment methods
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Community Transit's Zip Shuttle is a flexible way to travel around Snohomish County, WA. We’re an on-demand shared ride service that’s easy, affordable, and convenient. Adults ride for $2.50 or less, and youth 18 and younger ride free. With a few taps, book a ride in the app, and our technology will pair you with other people headed your way. HOW IT WORKS: - When you're ready to go, book a ride in the app by providing your pick-up and drop-off locations, anywhere in our service area. - Let us know whether you’re riding alone or with additional passengers. - You will receive an estimated vehicle-arrival time upon booking your trip and be picked up where you requested. The driver’s estimated arrival time will automatically update as your vehicle makes its way to meet you. - Be ready for your driver outside at the pick-up location. - When your driver arrives, pay your fare and board the vehicle. Pay on board with an ORCA card or exact cash, or save your credit or debit payment method in the mobile app. -There may be others on board, or you may make a few additional stops along the way. Track your ride and share your status within the app in real-time. AFFORDABLE: Rides cost the same as a Community Transit bus fare — adults ride for $2.50 or less, and youth ride free. RELIABLE: Track your ride as the driver is on their way to you, and while you’re in the vehicle too. The app will provide real-time information for your pick-up and arrival time. ACCESSIBLE: Zip Shuttle is wheelchair accessible. If you require a wheelchair, simply toggle on “Wheelchair accessibility” in the “Account” tab of your app. When you request a ride, you’ll be matched with a wheelchair-accessible vehicle. SHARING YOUR TRIP: Our service matches people headed in the same direction. This means you’re getting the convenience of an on-demand ride with the efficiency and affordability of public transit. Questions or comments? Reach out at (833) 342- 5947. Your feedback is important to us. Ride Zip Shuttle and let us know how we did!
Screenshots
Verdict
The clearest difference is review sentiment: Zip Shuttle at 76% against Transit GO Ticket's 17%. Zip Shuttle also leads on rating (4.9 vs 4.5) and update cadence (every 3 weeks vs every 3 months). Transit GO Ticket's advantage is monetization model (free vs free with in-app purchases) and ratings volume (24K vs 344). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Zip Shuttle holds the better App Store score, 4.9 against 4.5. That said, the two scores are not equally well evidenced: Transit GO Ticket has 24K ratings behind it against 344, so its average is the more settled of the two. Written reviews point the same way: 17% of Transit GO Ticket's written reviews are positive against 76% of Zip Shuttle's.
Transit GO Ticket ships an update every 3 months, Zip Shuttle every 3 weeks. The most recent releases landed on November 5, 2026 and November 4, 2026 respectively.
| Parameter | Transit GO Ticket | Zip Shuttle |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (24K ratings) | 4.9 (344 ratings) — better |
| Positive reviews | 16.7% of reviews | 76.5% of reviews — better |
| Number of ratings | 24K — better | 344 |
| Update frequency | Every 3 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 15.6 | 15.0 — better |
| Further details — not scored | ||
| Size | 110 MB | 129 MB |
| Age rating | 4+ | 4+ |
| Developer | Bytemark, Inc. | Via Transportation, Inc. |
Customer experience
Transit GO Ticket
Zip Shuttle
Bugs and requests
Transit GO Ticket
Reported bugs
4 issues- Tickets disappearing before use
- Constant log-out issues
- Activation errors and crashes
- Inability to manage purchased tickets
Requested features
4 requests- Integrate with ORCA card system
- Add support for all transit providers
- Improve trip planning and routing
- Provide better user guidance and instructions
Zip Shuttle
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Transit GO Ticket
No in-app purchases
Zip Shuttle
No in-app purchases
