Chaport vs HelpCrunch Inbox
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Chaport
Communicate with your website visitors in real-time, from anywhere. This tool enables instant messaging directly through your website, fostering engagement and support.
- Real-time visitor chat
- Cross-device accessibility
- Website integration
- Visitor communication
- Business messaging
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Chaport is a messenger for websites. Talk to your website visitors at any time, from any location.
HelpCrunch Inbox
This business tool allows for on-the-go customer communication, lead capture, and proactive marketing. It facilitates team assignments for chats, contact management, and email follow-ups, ensuring speedy and delightful customer service.
- On-the-go customer chat
- Proactive lead capture
- Team chat assignment
- Email follow-ups from chat
- Conversation status assignment
- Customer online status visibility
- Customizable notifications
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HelpCrunch app lets you stay connected with your customers anywhere and anytime. • Talk to your customers on the go • Capture leads proactively • Market your products and delight customers with a speedy service • Assign team members or departments to chat • Get all contact details • Send email follow-ups right from the chat • Assign statuses to your conversations • See who's online among your customers • Instantly show or hide your HelpCrunch chat widget • Change your team availability (online/offline) • Set up notifications you want to receive Easy navigation and responsive design make interactions smooth and hassle-free.
Screenshots
Verdict
The clearest difference is rating: HelpCrunch Inbox at 5.0 against Chaport's 3.6. HelpCrunch Inbox also leads on update cadence (every 3 months vs every 9 months). Chaport's advantage is ads (none vs shown) and review sentiment (46% vs 33%). On price, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
HelpCrunch Inbox holds the better App Store score, 5.0 against 3.6. Both are backed by a comparable volume of ratings — 8 and 2 respectively. Written reviews complicate that: 46% of Chaport's written reviews are positive against 33% of HelpCrunch Inbox's, so the app with the better star average is not the one people write more warmly about.
Chaport ships an update every 9 months, HelpCrunch Inbox every 3 months. Both last shipped on October 24, 2026.
| Parameter | Chaport | HelpCrunch Inbox |
|---|---|---|
| Price | Free | Free |
| Rating | 3.6 (8 ratings) | 5.0 (2 ratings) — better |
| Positive reviews | 46.2% of reviews — better | 33.3% of reviews |
| Number of ratings | 8 — better | 2 |
| Update frequency | Every 9 months | Every 3 months — better |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.6 — better | 17.0 |
| Further details — not scored | ||
| Size | 5 MB | 20 MB |
| Age rating | 12+ | 4+ |
| Developer | Chaport Inc. | HelpCrunch Corporation |
Customer experience
Chaport
HelpCrunch Inbox
In-app purchases
Chaport
No in-app purchases
HelpCrunch Inbox
No in-app purchases
Questions
Is Chaport free?
Is HelpCrunch Inbox free?
Which has better reviews, Chaport or HelpCrunch Inbox?
Do Chaport or HelpCrunch Inbox have ads?
Which is updated more often, Chaport or HelpCrunch Inbox?
Other comparisons
