Zendesk Support vs ProofHub

Zendesk Support for iOS is built for agents, team leads, and managers on the move. It's a fast and secure productivity tool that gives you visibility to your account in real time. Get ahead of the day and keep things running by bringing the right people, conversations, and information together. Support for iOS is available for iPhone and iPad, so you can access Zendesk whether you’re at your office or on the go! Some of the key features you’ll find in the app: // Run your business from the field If you work in the field, we’ll keep your business running while on the move - take a photo or upload and view attachments to tickets, and get context with tags, notes, and important customer details in profiles. // Get real-time notifications for critical updates Real-time push notifications on critical customer updates, a list of activity on your tickets in the notification feed. Configure which notifications you receive by group and when you want them, by day and time. // Focus on today Get a snapshot of your ticket views to review volume, demand, and figure out what needs to be prioritized for your account. // Track team performance If you’re a manager, you can track current workload and see how your team is doing from the palm of your hand! // Continue a conversation, or create new tickets Add the right people to the conversation with @mentions, create new tickets and update assignee, CC, plus add Followers, tags, and any other fields while on the move. // Search to find context on your customer Have better insights while on the move, by viewing a customer’s profile to see tags, organizations, notes, requests, and more. We love feedback, so if we can do something better, please tell us! Our mobile team read every support ticket. Send us feedback directly through the app in the Settings tab. Zendesk builds software for better customer relationships. Zendesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets. Learn more about Support and create a free account here: https://www.zendesk.com/support

ProofHub is the project management solution to manage your projects, remote teams and clients, no matter how big or complex they are. So you can say goodbye to those messy email threads, missed deadlines, unorganized projects and scattered files and documents while handling projects. With ProofHub mobile app you will be able to run your projects and teams on the go. Our project management app brings the superpowers to share work responsibility, discuss important topics, collaborate with remote teams and clients, store and organize all your important data, track work progress, and get projects delivered on time within your pocket. With it’s powerful project management and collaboration features, ProofHub app will help you to achieve amazing things even when you are on the go. In every ProofHub there’s - * Project overview to get a concise overview on project progress and recent activities in the project and take quick decisions. * Discussions to get teams, clients and stakeholders to collaborate on common discussion topics quickly, eliminating the need of those confusing email threads. * Tasks to assign tasks, set start and due dates, add labels and clearly define everyone’s responsibility and what they are supposed to do. And strike them off with a single touch whenever they are completed. * Notes to capture important project information, random thoughts and big ideas, and prevent them from getting lost forever. * Files to centralize and organize all your files and documents to easily share them with remote teams and clients. * Calendar for planning and scheduling your events, milestones and tasks, eliminating the need of having multiple calendars. * Timesheets to create time entries, set time estimates, track time spent on tasks and get reports by person and dates to bill the clients and get paid on time. * Me-view to access all your assigned tasks, events and milestones and stay on top of what you have to do today, and what’s upcoming. Simply put ProofHub app gives you ultimate control over your projects, no matter you are in the office or out somewhere traveling. More than 96% of our clients recommend our tool to other businesses. In case you have any questions or queries about ProofHub, you can always drop us an email support@proofhub.com.