ProAct Rx vs Excellus BCBS
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ProAct Rx
Manage your health benefits on the go. Access claims history, track orders, refill prescriptions, find pharmacies, and display your member ID. Designed for ProAct members to easily manage their health information anytime, anywhere.
- Access claims history
- Track online order status
- Order prescription refills
- Find in-network pharmacies
- Display member ID
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The ProAct mobile app is designed to be useful for ProAct members on the go! - Access your recent claims History - Access Order status, and do real-time tracking of your online orders. - Easily order Refills - Find In-Network pharmacies - Display your Member Identification information
Excellus BCBS
Access your health plan information anytime, anywhere. View and order member cards, track deductibles and spending, check coverage, and find healthcare providers. Go paperless and manage your claims easily.
- View and order member cards
- Track deductibles and out-of-pocket spending
- Check coverage details
- Find doctors, urgent care, and hospitals
- Go paperless
- View and filter claims
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Excellus BlueCross BlueShield is a nonprofit independent licensee of the Blue Cross Blue Shield Association. All rights reserved. Excellus BlueCross BlueShield members can use our app to log in and access health plan information on-the-go. You will have instant and convenient access to: - View and Order Member Card(s) - Track Deductibles and Out-of-Pocket Spending* - Check Coverage - Find a Doctor, Urgent Care or Hospital - Go Paperless - View and Filter Claims *Please note that spending charts are only applicable for High Deductible health plan members.
Screenshots
Verdict
The clearest difference is rating: Excellus BCBS at 4.4 against ProAct Rx's 1.3. Excellus BCBS also leads on update cadence (monthly vs every 10 months) and ratings volume (1.8K vs 20). ProAct Rx's advantage is device support (3 vs 1) and iOS requirement (12.0 vs 16.6). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Excellus BCBS holds the better App Store score, 4.4 against 1.3. That said, the two scores are not equally well evidenced: Excellus BCBS has 1.8K ratings behind it against 20, so its average is the more settled of the two. Written reviews point the same way: 0% of ProAct Rx's written reviews are positive against 14% of Excellus BCBS's.
ProAct Rx ships an update every 10 months, Excellus BCBS monthly. The most recent releases landed on October 3, 2026 and October 14, 2026 respectively.
| Parameter | ProAct Rx | Excellus BCBS |
|---|---|---|
| Price | Free | Free |
| Rating | 1.3 (20 ratings) | 4.4 (1.8K ratings) — better |
| Positive reviews | 0.0% of reviews | 13.9% of reviews — better |
| Number of ratings | 20 | 1.8K — better |
| Update frequency | Every 10 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 12.0 — better | 16.6 |
| Further details — not scored | ||
| Size | 21 MB | 43 MB |
| Age rating | 17+ | 4+ |
| Developer | Proact, Inc. | Excellus Health Plan, Inc. |
Customer experience
ProAct Rx
Excellus BCBS
Bugs and requests
ProAct Rx
Not enough reviews yet to summarise bugs or requests.
Excellus BCBS
Reported bugs
4 issues- Login verification code not received
- Member card information not loading
- Keyboard blocking UI elements
- Incompatibility with newer devices
Requested features
3 requests- Itemized billing information
- Improved dental coverage visibility
- Seamless login and account management
In-app purchases
ProAct Rx
No in-app purchases
Excellus BCBS
No in-app purchases
Questions
Is ProAct Rx free?
Is Excellus BCBS free?
Which has better reviews, ProAct Rx or Excellus BCBS?
Do ProAct Rx or Excellus BCBS have ads?
Which is updated more often, ProAct Rx or Excellus BCBS?
Other comparisons
