Comparison

Excellus BCBS vs TruSens

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Excellus BCBS

Access your health plan information anytime, anywhere. View and order member cards, track deductibles and spending, check coverage, and find healthcare providers. Go paperless and manage your claims easily.

Highlights
  • View and order member cards
  • Track deductibles and out-of-pocket spending
  • Check coverage details
  • Find doctors, urgent care, and hospitals
  • Go paperless
  • View and filter claims
Features
Read full description

Excellus BlueCross BlueShield is a nonprofit independent licensee of the Blue Cross Blue Shield Association. All rights reserved. Excellus BlueCross BlueShield members can use our app to log in and access health plan information on-the-go. You will have instant and convenient access to: - View and Order Member Card(s) - Track Deductibles and Out-of-Pocket Spending* - Check Coverage - Find a Doctor, Urgent Care or Hospital - Go Paperless - View and Filter Claims *Please note that spending charts are only applicable for High Deductible health plan members.

About

TruSens

Control your smart air purifier remotely to monitor and improve indoor air quality. View real-time feedback, set schedules, and track air quality trends. The app also facilitates filter and UV bulb replacement orders.

Highlights
  • Remote air purifier control
  • Real-time air quality feedback
  • Air quality trend tracking
  • Customizable schedules
  • Filter and UV bulb replacement ordering
Features
Read full description

Experience the difference with TruSens Smart Air Purifiers, Z-2500 and Z-3500. Air purifiers reimagined, featuring remote sensing technology, dual airflow streams, and 360° filtration. Stay connected with your TruSens Smart Air Purifier from your smart device, whether you’re across the room or across town. Through easy-to-navigate screens, you can see real-time air quality feedback, set up a schedule, and track air quality trends. When it’s time to replace a filter or UV bulb, the app helps you place an order.

Screenshots

Excellus BCBS4 screens
TruSens4 screens

Verdict

The call

The clearest difference is rating: Excellus BCBS at 4.4 against TruSens's 1.9. Excellus BCBS also leads on ratings volume (1.8K vs 19) and review sentiment (14% vs 0%). TruSens's advantage is iOS requirement (12.0 vs 16.6). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Excellus BCBS holds the better App Store score, 4.4 against 1.9. That said, the two scores are not equally well evidenced: Excellus BCBS has 1.8K ratings behind it against 19, so its average is the more settled of the two. Written reviews point the same way: 14% of Excellus BCBS's written reviews are positive against 0% of TruSens's.

UpkeepUpdate frequency

Excellus BCBS ships an update monthly, TruSens every 5 weeks. The most recent releases landed on October 14, 2026 and October 15, 2026 respectively.

Scorecard4 real differences · 6 level
Excellus BCBS versus TruSens: the parameters behind the verdict, then further details
ParameterExcellus BCBSTruSens
PriceFreeFree
Rating4.4 (1.8K ratings) — better1.9 (19 ratings)
Positive reviews13.9% of reviews — better0.0% of reviews
Number of ratings1.8K — better19
Update frequencyMonthly — betterEvery 5 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhoneiPhone, iPod — better
Requires iOS16.612.0 — better
Further details — not scored
Size43 MB42 MB
Age rating4+4+
DeveloperExcellus Health Plan, Inc.ACCO Brands USA LLC

Customer experience

Excellus BCBS

All ratings1,846 ratings
Positive86.3%
Neutral3.0%
Negative10.7%
Written reviews101 reviews
Positive13.9%
Neutral5.0%
Negative81.2%

TruSens

All ratings19 ratings
Positive15.8%
Neutral10.5%
Negative73.7%
Written reviews39 reviews
Positive0.0%
Neutral2.6%
Negative97.4%

Bugs and requests

Excellus BCBS

Reported bugs

4 issues
  • Login verification code not received
  • Member card information not loading
  • Keyboard blocking UI elements
  • Incompatibility with newer devices

Requested features

3 requests
  • Itemized billing information
  • Improved dental coverage visibility
  • Seamless login and account management

TruSens

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Excellus BCBS

No in-app purchases

None

TruSens

No in-app purchases

Questions

Is Excellus BCBS free?
Excellus BCBS is free to download, with no in-app purchases.
Is TruSens free?
TruSens is free to download, with no in-app purchases.
Which has better reviews, Excellus BCBS or TruSens?
Excellus BCBS is rated higher. Excellus BCBS averages 4.4 out of 5 from 1.8K ratings, while TruSens averages 1.9 from 19 ratings.
Do Excellus BCBS or TruSens have ads?
Neither Excellus BCBS nor TruSens shows ads.
Which is updated more often, Excellus BCBS or TruSens?
Excellus BCBS ships an update monthly, and TruSens every 5 weeks. Most recently, Excellus BCBS was updated on October 14, 2026 and TruSens on October 15, 2026.

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