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TruSens

TruSens

by ACCO Brands USA LLC

19 ratings
39 reviews
🌟 Lifestyle
💪 Health & Fitness
Free

Details

Released
October 30, 2020
Updated
December 13, 2023

Features

Developer

ACCO Brands USA LLC
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🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦w/o updates
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About

Control your smart air purifier remotely to monitor and improve indoor air quality. View real-time feedback, set schedules, and track air quality trends. The app also facilitates filter and UV bulb replacement orders.

✓Remote air purifier control
✓Real-time air quality feedback
✓Air quality trend tracking
✓Customizable schedules
✓Filter and UV bulb replacement ordering
Show original description

What users say about TruSens

Reviews of TruSens are mostly negative: the Health & Fitness app is rated 1.9/5 from 19 App Store ratings. What users like most: some users had an easy setup. Top complaints: app doesn't connect, bluetooth issues. Summarized from real user reviews.

Positive things

  • 👍Some users had an easy setup

Negative things

  • ❌App doesn't connect
  • ❌Bluetooth issues
  • ❌Firmware updates fail
  • ❌Customer support unhelpful
  • ❌History not loading
  • ❌Schedule settings don't work
  • ❌App not updated for newer phones
  • ❌Filters used too quickly
  • ❌App is for show
  • ❌Constant connection problems
  • ❌No way to control device
  • ❌App removes purifier by itself
  • ❌Broken links to purchase filters
  • ❌App doesn't support specific models (Z2000, Z3500, Z3000)
See all reviews

What's New in TruSens

1.5.7

December 13, 2023

Operating system updates for enhanced security

User reviews

Most RecentHighest RatedLowest Rated

Leitz Z-3500H

Overall sad experience. Guess you het what you pay for.
For Z3500H air purifier,
1. History doesn’t load anything, it just keep spinning forever
2. Setting schedules doesn’t work - I keep clicking but it just wont change schedule settings
3. Updating firmware doesn’t work - gets stuck midway through, every single time.
4. Customer Support - they are completely clueless - they misinterpreted my request entirely and went silent
Show more
JJohnson.dp

App doesnt work !

App doesn’t work needs an update for iphones
Hhahahdhsiq127337

Won’t connect

Please fix it this app
Aakki8888

Biggest Scrab ever

nothing works correct. cant remove item.
FFlower565

This app won’t connect

App won’t connect.
GGazman10
See 34 more reviews

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User experience

🐞

Reported Bugs

35 issues

History keeps spinning forever

Bug

Setting schedules doesn’t change

Bug

Updating firmware gets stuck midway

Bug

App doesn’t connect

Bug

Bluetooth geht nicht

Bug

App doesn’t connect, absolutely useless

Bug

App literally just doesn’t work

Bug

Wont connect whatsoever

Bug

Can’t do anything with this version of the app as it won’t connect

Bug

Won’t pair

Bug

Does not connect at all

Bug

App keeps removing the air purifier by itself

Bug

Air quality history not shown

Bug

Not able to connect to the machine properly

Bug

Bluetooth Smart feature doesn’t work

Bug

Can’t connect to any phones in home

Bug

Can’t pair it to the device

Bug

Constant connection problem

Bug

Software update failed

Bug

Connection with the device was lost

Bug

Purifier won’t connect to the app

Bug

App doesn’t connect

Bug

App doesn’t work

Bug

App won’t connect to the latest iPhone

Bug

Findet den Liftfilter über Bluetooth gar nicht

Bug

Bluetooth not working definitely app

Bug

Have tried other devices sync fine please fix sync with z2000

Bug

Can’t get it to connect to my unit

Bug

Does not work with the Z2000 model

Bug

App unbrauchbar, weil der Filter nicht gefunden wird

Bug

Findet nichts über bluetooth

Bug

Mobile app not working

Bug

Bluetooth pairing it not happening

Bug

Cannot add locations for outdoor AQI

Bug

Cannot delete accidentally added locations

Bug
✨

Requested Features

7 requests

App needs update for iPhones

Feature

App needs update for newer Bluetooth versions

Feature

App should include filter change tracking

Feature

App should include UV light replacement tracking

Feature

App needs per hour scheduling

Feature

Add support for other models

Feature

Fix broken links to purchase filters

Feature

FAQ

What does the TruSens app do?

The TruSens app allows you to remotely control and monitor your TruSens Z-2500 and Z-3500 smart air purifiers. You can view real-time air quality feedback, set up custom schedules for your purifier, and track historical air quality trends.

What are the key features of the TruSens app?

Key features include remote control of your air purifier, real-time air quality monitoring, the ability to track air quality trends over time, setting personalized schedules, and a convenient way to order replacement filters and UV bulbs directly through the app.

Is the TruSens app free to use?

Yes, the TruSens app is free to download and use. There are no in-app purchases or advertisements mentioned in the provided description.

What air purifiers are compatible with the TruSens app?

The TruSens app is designed to work with the TruSens Z-2500 and Z-3500 smart air purifier models. It enables smart device connectivity for these specific purifiers.

How can the TruSens app help improve my home's air quality?

The app empowers you to actively manage your air quality by providing real-time data and remote control. You can ensure your purifier is running optimally, set it to operate during peak pollution times, and receive timely reminders for filter replacements, all contributing to better indoor air.