Flight Pass vs ArriveCAN
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Flight Pass
Easily book flights using prepaid flight credits with a user-friendly, one-handed design. Manage your bookings, view your flight passes, and even request upgrades. This app requires an active Flight Pass account.
- Book flights in as few as 6 taps
- Suggests optimal Flight Pass for booking
- Sort flights by duration and time
- Syncs website bookings automatically
- Change or cancel bookings easily
- Request complimentary upgrades
- Manage Flight Pass details and payments
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Welcome to the easiest way to book using a Flight Pass. Please note: You will need to have an active Flight Pass account to use this app. Wondering what a Flight Pass is? A Flight Pass is a prepaid package of one-way flight credits used for travel. Learn more about Flight Passes here: http://flyac.ca/flightpass. BOOK A FLIGHT - Complete a booking in as little as 6 taps of your thumb, with the Flight Pass App’s friendly one-handed design. - Tell us where you’re going, and the Flight Pass App will suggest which one of your passes to use. We took the guesswork out of it, so you can get where you need to go. - Find the perfect flight by quickly sorting through available flights by duration, and time of day. SYNC YOUR BOOKINGS - Book on the website? All of your bookings, just as you’d expect, now appear in the Flight Pass app. Easily see where you’ve been, and where you’re going next. MANAGE YOUR BOOKINGS - Change or cancel your bookings with ease, directly from the Booking Details screen. GET YOUR UPGRADE - Travelling on a Flight Pass that offers complimentary upgrade? Request your upgrade directly in the Flight Pass App (lucky you!) YOUR FLIGHT PASSES - A central place to review all of the Flight Passes you own, administer, or travel on. - See all the details of your Flight Pass, including credit balance, and booking history. - Have a Flight Pass paid over several instalments? Complete your payment directly from the ‘Your Flight Passes’ section. - Have a Flight Pass eligible for extension? Extend your Flight Pass directly from the 'Your Flight Passes' section. IMPORTANT DISCLOSURES These functions apply when enabled: - Location: your location data is used to show the closest airport for booking. By pressing the “Install” button or by downloading the app, or setting up your device to do so automatically, you consent to the installation of the app, its future updates and upgrades and to the app Terms of Use (“Terms of Use”) that govern the use of the app that are available here: http://www.aircanada.com/en/mobile/tc_ios.html. You can withdraw your consent at any time by uninstalling the app. For help uninstalling the app, please contact us at iphone@aircanada.ca. PRIVACY POLICY By downloading or updating this app, you understand that Air Canada may: collect data about your device in order to serve you the correct software, as well as maintain and develop its services; require that you change some of your device settings to use specific features; collect personal information as detailed in our Privacy Policy. For more information, please see http://www.aircanada.com/en/about/legal/privacy/policy.html Air Canada, PO Box 64239, RPO Thorncliffe, Calgary, Alberta, T2K 6J7 privacy_vieprivee@aircanada.ca
ArriveCAN
Submit customs and immigration questions up to 72 hours in advance of flying into Canada. This optional feature helps reduce time spent at airport inspection kiosks and eGates, contributing to shorter arrival hall lines. Scan your travel document upon arrival to review and certify your pre-submitted declaration.
- Advance CBSA Declaration
- Submit customs and immigration questions
- Up to 72 hours in advance
- Reduce airport inspection time
- Edit and update declarations
- Optional feature
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ArriveCAN still contains Advance CBSA Declaration, which allows you to answer customs and immigration questions up to 72 hours in advance of flying into Canada. It is currently available to international air travellers who enter Canada at selected airports. By submitting your customs and immigration information in advance, you will spend less time at a primary inspection kiosk (PIK) or eGate when you arrive at the airport. This contributes to shorter line-ups in arrivals halls. At the border, you will be prompted to scan your travel document at a primary inspection device and confirm your identity. Once your identity has been confirmed, your Advance CBSA Declaration will be retrieved from ArriveCAN for you to review and certify. If changes are required, you can edit and update your declaration prior to certification. Use of the Advance CBSA Declaration feature of ArriveCAN is entirely optional. Please refer to the accessibility notice for this app: https://www.canada.ca/en/border-services-agency/services/arrivecan.html#accessibility-notice This app supports English, French and Spanish (as per your device’s language settings). For more information: http://www.canada.ca/ArriveCAN
Screenshots
Verdict
The clearest difference is review sentiment: ArriveCAN at 75% against Flight Pass's 20%. ArriveCAN also leads on rating (4.8 vs 4.4) and ratings volume (533K vs 189). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ArriveCAN holds the better App Store score, 4.8 against 4.4. That said, the two scores are not equally well evidenced: ArriveCAN has 533K ratings behind it against 189, so its average is the more settled of the two. Written reviews point the same way: 20% of Flight Pass's written reviews are positive against 75% of ArriveCAN's.
Flight Pass ships an update every 2 months, ArriveCAN every 6 weeks. The most recent releases landed on September 25, 2026 and September 26, 2026 respectively.
| Parameter | Flight Pass | ArriveCAN |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (189 ratings) | 4.8 (533K ratings) — better |
| Positive reviews | 20.0% of reviews | 74.9% of reviews — better |
| Number of ratings | 189 | 533K — better |
| Update frequency | Every 2 months | Every 6 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | — | #128 — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 67 MB | 105 MB |
| Age rating | 4+ | 4+ |
| Developer | Air Canada | Canada Border Services Agency |
Customer experience
Flight Pass
ArriveCAN
User reviews
Flight Pass
From 189 App Store ratingsWhat we love
- 👍 Easy and convenient booking process
- ✈️ Quick flight pass booking functionality
- 🎨 Smooth and intuitive UI when working
- 📱 Good for last-minute flight bookings
- 🌐 WiFi works well in-flight
Room to improve
- 🐛 Frequent crashes and instability
- 🐢 Extremely slow performance
- 🔐 Persistent login issues and authentication failures
- 📉 Degraded functionality after system upgrades
- ⚠️ Poor user experience with date entry
ArriveCAN
From 533K App Store ratingsWhat we love
- 🚀 Easy to use
- 🚀 Efficient and convenient
- 🚀 Streamlines travel process
- 👍 User-friendly interface
- 👍 Helpful for fully vaccinated travelers
Room to improve
- 🐛 Glitches and bugs
- 🤔 Confusing or unclear instructions
- 🤔 Redundant or unnecessary information required
- 🤔 Lack of options for certain travel scenarios
- 🤔 Tracking concerns
Bugs and requests
Flight Pass
Reported bugs
16 issues- Login page redirect_uri error after updates
- App crashes on iOS 18 and iOS 15.1
- Calendar date picker fails to display or requires excessive scrolling
- Birth date field won't populate or load
- App signs out users unexpectedly
Show 11 moreShow fewer
- Network connection failures on login
- Black screen on app launch
- MFA verification code input not working
- JSON validation error (2035 error)
- App freezes when selecting Flight Pass
- Incorrect flight pass availability display
- Cannot find return flights while one-way flights work
- Specific airport (FLR) booking unavailable
- App stuck on login spinner indefinitely
- Personal information not retained between sessions
- Bad link to phony Air Canada website
Requested features
12 requests- Seat selection functionality
- E-upgrade availability display
- Ability to change seats after booking
- Seat preference options for elite members
- Flight availability viewing without active credits
Show 7 moreShow fewer
- Ability to change frequent flyer number during booking
- Meal preference modification
- Multiple login method options
- Stopover options for multi-leg trips
- Display of all current flight passes and remaining credits
- Boarding pass retrieval within app
- Flight status checking within app
ArriveCAN
Reported bugs
4 issues- Login/password issues
- Inability to update contact information
- Inaccurate or outdated information
- Submission issues and lost progress
Requested features
5 requests- Allow editing of submitted information
- Provide clearer instructions and error messages
- Integrate with other travel apps/services
- Add options for different travel scenarios
- Improve syncing with border agents
In-app purchases
Flight Pass
No in-app purchases
ArriveCAN
No in-app purchases









