Comparison

Flight Pass vs ArriveCAN

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Flight Pass

Easily book flights using prepaid flight credits with a user-friendly, one-handed design. Manage your bookings, view your flight passes, and even request upgrades. This app requires an active Flight Pass account.

Highlights
  • Book flights in as few as 6 taps
  • Suggests optimal Flight Pass for booking
  • Sort flights by duration and time
  • Syncs website bookings automatically
  • Change or cancel bookings easily
  • Request complimentary upgrades
  • Manage Flight Pass details and payments
Features
Read full description

Welcome to the easiest way to book using a Flight Pass. Please note: You will need to have an active Flight Pass account to use this app. Wondering what a Flight Pass is? A Flight Pass is a prepaid package of one-way flight credits used for travel. Learn more about Flight Passes here: http://flyac.ca/flightpass. BOOK A FLIGHT - Complete a booking in as little as 6 taps of your thumb, with the Flight Pass App’s friendly one-handed design. - Tell us where you’re going, and the Flight Pass App will suggest which one of your passes to use. We took the guesswork out of it, so you can get where you need to go. - Find the perfect flight by quickly sorting through available flights by duration, and time of day. SYNC YOUR BOOKINGS - Book on the website? All of your bookings, just as you’d expect, now appear in the Flight Pass app. Easily see where you’ve been, and where you’re going next. MANAGE YOUR BOOKINGS - Change or cancel your bookings with ease, directly from the Booking Details screen. GET YOUR UPGRADE - Travelling on a Flight Pass that offers complimentary upgrade? Request your upgrade directly in the Flight Pass App (lucky you!) YOUR FLIGHT PASSES - A central place to review all of the Flight Passes you own, administer, or travel on. - See all the details of your Flight Pass, including credit balance, and booking history. - Have a Flight Pass paid over several instalments? Complete your payment directly from the ‘Your Flight Passes’ section. - Have a Flight Pass eligible for extension? Extend your Flight Pass directly from the 'Your Flight Passes' section. IMPORTANT DISCLOSURES These functions apply when enabled: - Location: your location data is used to show the closest airport for booking. By pressing the “Install” button or by downloading the app, or setting up your device to do so automatically, you consent to the installation of the app, its future updates and upgrades and to the app Terms of Use (“Terms of Use”) that govern the use of the app that are available here: http://www.aircanada.com/en/mobile/tc_ios.html. You can withdraw your consent at any time by uninstalling the app. For help uninstalling the app, please contact us at iphone@aircanada.ca. PRIVACY POLICY By downloading or updating this app, you understand that Air Canada may: collect data about your device in order to serve you the correct software, as well as maintain and develop its services; require that you change some of your device settings to use specific features; collect personal information as detailed in our Privacy Policy. For more information, please see http://www.aircanada.com/en/about/legal/privacy/policy.html Air Canada, PO Box 64239, RPO Thorncliffe, Calgary, Alberta, T2K 6J7 privacy_vieprivee@aircanada.ca

About

ArriveCAN

Submit customs and immigration questions up to 72 hours in advance of flying into Canada. This optional feature helps reduce time spent at airport inspection kiosks and eGates, contributing to shorter arrival hall lines. Scan your travel document upon arrival to review and certify your pre-submitted declaration.

Highlights
  • Advance CBSA Declaration
  • Submit customs and immigration questions
  • Up to 72 hours in advance
  • Reduce airport inspection time
  • Edit and update declarations
  • Optional feature
Features
Currently charting
Read full description

ArriveCAN still contains Advance CBSA Declaration, which allows you to answer customs and immigration questions up to 72 hours in advance of flying into Canada. It is currently available to international air travellers who enter Canada at selected airports. By submitting your customs and immigration information in advance, you will spend less time at a primary inspection kiosk (PIK) or eGate when you arrive at the airport. This contributes to shorter line-ups in arrivals halls. At the border, you will be prompted to scan your travel document at a primary inspection device and confirm your identity. Once your identity has been confirmed, your Advance CBSA Declaration will be retrieved from ArriveCAN for you to review and certify. If changes are required, you can edit and update your declaration prior to certification. Use of the Advance CBSA Declaration feature of ArriveCAN is entirely optional. Please refer to the accessibility notice for this app: https://www.canada.ca/en/border-services-agency/services/arrivecan.html#accessibility-notice This app supports English, French and Spanish (as per your device’s language settings). For more information: http://www.canada.ca/ArriveCAN

Screenshots

Flight Pass2 screens
ArriveCAN4 screens

Verdict

The call

The clearest difference is review sentiment: ArriveCAN at 75% against Flight Pass's 20%. ArriveCAN also leads on rating (4.8 vs 4.4) and ratings volume (533K vs 189). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

ArriveCAN holds the better App Store score, 4.8 against 4.4. That said, the two scores are not equally well evidenced: ArriveCAN has 533K ratings behind it against 189, so its average is the more settled of the two. Written reviews point the same way: 20% of Flight Pass's written reviews are positive against 75% of ArriveCAN's.

UpkeepUpdate frequency

Flight Pass ships an update every 2 months, ArriveCAN every 6 weeks. The most recent releases landed on September 25, 2026 and September 26, 2026 respectively.

Scorecard4 real differences · 7 level
Flight Pass versus ArriveCAN: the parameters behind the verdict, then further details
ParameterFlight PassArriveCAN
PriceFreeFree
Rating4.4 (189 ratings)4.8 (533K ratings) — better
Positive reviews20.0% of reviews74.9% of reviews — better
Number of ratings189533K — better
Update frequencyEvery 2 monthsEvery 6 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank—#128 — better
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.015.0
Further details — not scored
Size67 MB105 MB
Age rating4+4+
DeveloperAir CanadaCanada Border Services Agency

Customer experience

Flight Pass

All ratings189 ratings
Positive86.8%
Neutral3.7%
Negative9.5%
Written reviews80 reviews
Positive20.0%
Neutral15.0%
Negative65.0%

ArriveCAN

All ratings533,368 ratings
Positive95.0%
Neutral2.0%
Negative3.0%
Written reviews1,369 reviews
Positive74.9%
Neutral5.9%
Negative19.1%

User reviews

Flight Pass

From 189 App Store ratings

What we love

  • 👍 Easy and convenient booking process
  • ✈️ Quick flight pass booking functionality
  • 🎨 Smooth and intuitive UI when working
  • 📱 Good for last-minute flight bookings
  • 🌐 WiFi works well in-flight

Room to improve

  • 🐛 Frequent crashes and instability
  • 🐢 Extremely slow performance
  • 🔐 Persistent login issues and authentication failures
  • 📉 Degraded functionality after system upgrades
  • ⚠️ Poor user experience with date entry

ArriveCAN

From 533K App Store ratings

What we love

  • 🚀 Easy to use
  • 🚀 Efficient and convenient
  • 🚀 Streamlines travel process
  • 👍 User-friendly interface
  • 👍 Helpful for fully vaccinated travelers

Room to improve

  • 🐛 Glitches and bugs
  • 🤔 Confusing or unclear instructions
  • 🤔 Redundant or unnecessary information required
  • 🤔 Lack of options for certain travel scenarios
  • 🤔 Tracking concerns

Bugs and requests

Flight Pass

Reported bugs

16 issues
  • Login page redirect_uri error after updates
  • App crashes on iOS 18 and iOS 15.1
  • Calendar date picker fails to display or requires excessive scrolling
  • Birth date field won't populate or load
  • App signs out users unexpectedly
Show 11 more
  • Network connection failures on login
  • Black screen on app launch
  • MFA verification code input not working
  • JSON validation error (2035 error)
  • App freezes when selecting Flight Pass
  • Incorrect flight pass availability display
  • Cannot find return flights while one-way flights work
  • Specific airport (FLR) booking unavailable
  • App stuck on login spinner indefinitely
  • Personal information not retained between sessions
  • Bad link to phony Air Canada website

Requested features

12 requests
  • Seat selection functionality
  • E-upgrade availability display
  • Ability to change seats after booking
  • Seat preference options for elite members
  • Flight availability viewing without active credits
Show 7 more
  • Ability to change frequent flyer number during booking
  • Meal preference modification
  • Multiple login method options
  • Stopover options for multi-leg trips
  • Display of all current flight passes and remaining credits
  • Boarding pass retrieval within app
  • Flight status checking within app

ArriveCAN

Reported bugs

4 issues
  • Login/password issues
  • Inability to update contact information
  • Inaccurate or outdated information
  • Submission issues and lost progress

Requested features

5 requests
  • Allow editing of submitted information
  • Provide clearer instructions and error messages
  • Integrate with other travel apps/services
  • Add options for different travel scenarios
  • Improve syncing with border agents

In-app purchases

None

Flight Pass

No in-app purchases

None

ArriveCAN

No in-app purchases

Questions

Is Flight Pass free?
Flight Pass is free to download, with no in-app purchases.
Is ArriveCAN free?
ArriveCAN is free to download, with no in-app purchases.
Which has better reviews, Flight Pass or ArriveCAN?
ArriveCAN is rated higher. Flight Pass averages 4.4 out of 5 from 189 ratings, while ArriveCAN averages 4.8 from 533K ratings.
Do Flight Pass or ArriveCAN have ads?
Neither Flight Pass nor ArriveCAN shows ads.
Which is updated more often, Flight Pass or ArriveCAN?
Flight Pass ships an update every 2 months, and ArriveCAN every 6 weeks. Most recently, Flight Pass was updated on September 25, 2026 and ArriveCAN on September 26, 2026.

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