Shopify Inbox vs Stamps.com Mobile App
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Shopify Inbox
Communicate with customers and drive sales directly through chat. This free business app helps you respond faster, build relationships, and manage conversations efficiently. Turn more chats into purchases by sending products, discounts, and orders within conversations.
- Live chat with customers
- Send products and discounts in chat
- Automated messages
- Cart monitoring
- Staff chat assignment
- Shop app integration
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About Shopify Inbox Use Shopify Inbox to talk with customers and sell over chat. With Shopify Inbox, you can close sales faster, build strong customer relationships, and spend less time on support all from a free business chat app. USE CHAT TO SELL MORE AND BUILD STRONG RELATIONSHIPS Shopify Inbox is so much more than support. In fact, 70% of Shopify Inbox conversations are with customers making a purchasing decision. Use Shopify Inbox to: • Save time managing customer conversations from online store chat and the Shop app • Send products, discounts, and new orders from your Shopify store directly inside chats with just a few taps to turn more conversations into checkouts • Send automated messages and continue chats over email so you don’t need to respond in real time • Know when customers add or remove items from their shopping cart • Assign chats to your staff and team to scale customer conversations SHOP APP Let customers contact you from the Shop app. ----------- FEEDBACK & SUPPORT For 24/7 support visit the Shopify Help Center: help.shopify.com Thank you for using Shopify Inbox on iOS. We love hearing your feedback. Please let us know what you think of Shopify Inbox by leaving a review.
Stamps.com Mobile App
Print discounted USPS and UPS postage stamps and shipping labels directly from your phone. Compare carrier rates, verify addresses, and track all your shipments easily. Save time and money on your mailing needs.
- Print discounted USPS and UPS postage
- Compare shipping rates
- Verify recipient addresses
- Track shipments
- Print from phone with WiFi printer
- Generate QR codes for carriers
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Print discounted USPS® and UPS® stamps and shipping labels and track everything you mail and ship right from your phone. PRINT POSTAGE STAMPS AND SHIPPING LABELS • Compare First-Class Mail® and shipping rates from USPS, UPS, and more carriers. • Access deeply discounted rates not available in person or with a business account. • Print stamps, envelopes, or shipping labels from your phone using a WiFi printer. • No printer? Generate a QR code to save time with the carrier ADD AND MANAGE CONTACTS • Automatically verify recipient addresses for every item you mail or ship. • Access your address book to send on the go. Save recipients for future shipments.TRACK SHIPMENTS TO ENSURE DELIVERY • Share tracking information via email. • Check delivery status for everything you send.
Screenshots
Verdict
The clearest difference is review sentiment: Shopify Inbox at 58% against Stamps.com Mobile App's 7%. Shopify Inbox also leads on rating (4.8 vs 4.1) and ratings volume (13K vs 629). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Shopify Inbox holds the better App Store score, 4.8 against 4.1. That said, the two scores are not equally well evidenced: Shopify Inbox has 13K ratings behind it against 629, so its average is the more settled of the two. Written reviews point the same way: 58% of Shopify Inbox's written reviews are positive against 7% of Stamps.com Mobile App's.
Shopify Inbox ships an update fortnightly, Stamps.com Mobile App every 3 weeks. The most recent releases landed on November 10, 2026 and November 7, 2026 respectively.
| Parameter | Shopify Inbox | Stamps.com Mobile App |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (13K ratings) — better | 4.1 (629 ratings) |
| Positive reviews | 58.2% of reviews — better | 6.8% of reviews |
| Number of ratings | 13K — better | 629 |
| Update frequency | Fortnightly — better | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.1 — better | 17.6 |
| Further details — not scored | ||
| Size | 41 MB | 81 MB |
| Age rating | 4+ | 17+ |
| Developer | Shopify Inc. | Auctane |
Customer experience
Shopify Inbox
Stamps.com Mobile App
User reviews
Shopify Inbox
From 13K App Store ratingsWhat we love
- 🚀 Quick response to customer inquiries
- 👍 Helpful for increasing sales conversions
- 💡 Useful for providing customer service
- 👍 Customization options for chat
- 🚀 Efficient for responding to customers on the go
Room to improve
- 🐛 Delayed message updates and notifications
- 🐛 Inability to switch between multiple stores
- 🐛 Crashes and glitches
- 🐛 Spam and scam messages from 'experts'
- 🐛 Inability to block or filter unwanted messages
Stamps.com Mobile App
From 629 App Store ratingsWhat we love
- 🚀 Easy and simple to use
- 📦 Able to print shipping labels
Room to improve
- 🐛 App crashes and glitches
- 💰 Unexpected charges and hidden fees
- 🔒 Difficult to cancel subscription
- 📝 Confusing and cumbersome UI
- 🚫 Unreliable and untrustworthy service
Bugs and requests
Shopify Inbox
Reported bugs
3 issues- Notifications not working properly
- Persistent 'unread' notifications even after messages are read
- Inability to switch between multiple store accounts
Requested features
5 requests- Ability to set store hours and availability
- Option to forward chat logs and customer info via email
- Bulk archive/delete of old chat messages
- Integration with WhatsApp Business
- Ability to send and receive images/files in chat
Stamps.com Mobile App
Reported bugs
4 issues- Login issues and account lockouts
- Printing failures and label generation problems
- Tracking information not updating properly
- Inconsistent behavior across web and mobile
Requested features
4 requests- Ability to print non-machinable stamps
- Option to copy/paste full addresses
- Landscape mode support for tablets
- Syncing of contacts and address book
In-app purchases
Shopify Inbox
No in-app purchases
Stamps.com Mobile App
No in-app purchases
Questions
Is Shopify Inbox free?
Is Stamps.com Mobile App free?
Which has better reviews, Shopify Inbox or Stamps.com Mobile App?
Do Shopify Inbox or Stamps.com Mobile App have ads?
Which is updated more often, Shopify Inbox or Stamps.com Mobile App?
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