Comparison

Shopify Inbox vs Stamps.com Mobile App

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Shopify Inbox

Communicate with customers and drive sales directly through chat. This free business app helps you respond faster, build relationships, and manage conversations efficiently. Turn more chats into purchases by sending products, discounts, and orders within conversations.

Highlights
  • Live chat with customers
  • Send products and discounts in chat
  • Automated messages
  • Cart monitoring
  • Staff chat assignment
  • Shop app integration
Features
Read full description

About Shopify Inbox Use Shopify Inbox to talk with customers and sell over chat. With Shopify Inbox, you can close sales faster, build strong customer relationships, and spend less time on support all from a free business chat app. USE CHAT TO SELL MORE AND BUILD STRONG RELATIONSHIPS Shopify Inbox is so much more than support. In fact, 70% of Shopify Inbox conversations are with customers making a purchasing decision. Use Shopify Inbox to: • Save time managing customer conversations from online store chat and the Shop app • Send products, discounts, and new orders from your Shopify store directly inside chats with just a few taps to turn more conversations into checkouts • Send automated messages and continue chats over email so you don’t need to respond in real time • Know when customers add or remove items from their shopping cart • Assign chats to your staff and team to scale customer conversations SHOP APP Let customers contact you from the Shop app. ----------- FEEDBACK & SUPPORT For 24/7 support visit the Shopify Help Center: help.shopify.com Thank you for using Shopify Inbox on iOS. We love hearing your feedback. Please let us know what you think of Shopify Inbox by leaving a review.

About

Stamps.com Mobile App

Print discounted USPS and UPS postage stamps and shipping labels directly from your phone. Compare carrier rates, verify addresses, and track all your shipments easily. Save time and money on your mailing needs.

Highlights
  • Print discounted USPS and UPS postage
  • Compare shipping rates
  • Verify recipient addresses
  • Track shipments
  • Print from phone with WiFi printer
  • Generate QR codes for carriers
Features
Read full description

Print discounted USPS® and UPS® stamps and shipping labels and track everything you mail and ship right from your phone. PRINT POSTAGE STAMPS AND SHIPPING LABELS • Compare First-Class Mail® and shipping rates from USPS, UPS, and more carriers. • Access deeply discounted rates not available in person or with a business account. • Print stamps, envelopes, or shipping labels from your phone using a WiFi printer. • No printer? Generate a QR code to save time with the carrier ADD AND MANAGE CONTACTS • Automatically verify recipient addresses for every item you mail or ship. • Access your address book to send on the go. Save recipients for future shipments.TRACK SHIPMENTS TO ENSURE DELIVERY • Share tracking information via email. • Check delivery status for everything you send.

Screenshots

Shopify Inbox4 screens
Stamps.com Mobile App4 screens

Verdict

The call

The clearest difference is review sentiment: Shopify Inbox at 58% against Stamps.com Mobile App's 7%. Shopify Inbox also leads on rating (4.8 vs 4.1) and ratings volume (13K vs 629). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Shopify Inbox holds the better App Store score, 4.8 against 4.1. That said, the two scores are not equally well evidenced: Shopify Inbox has 13K ratings behind it against 629, so its average is the more settled of the two. Written reviews point the same way: 58% of Shopify Inbox's written reviews are positive against 7% of Stamps.com Mobile App's.

UpkeepUpdate frequency

Shopify Inbox ships an update fortnightly, Stamps.com Mobile App every 3 weeks. The most recent releases landed on November 10, 2026 and November 7, 2026 respectively.

Scorecard4 real differences · 6 level
Shopify Inbox versus Stamps.com Mobile App: the parameters behind the verdict, then further details
ParameterShopify InboxStamps.com Mobile App
PriceFreeFree
Rating4.8 (13K ratings) — better4.1 (629 ratings)
Positive reviews58.2% of reviews — better6.8% of reviews
Number of ratings13K — better629
Update frequencyFortnightly — betterEvery 3 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.1 — better17.6
Further details — not scored
Size41 MB81 MB
Age rating4+17+
DeveloperShopify Inc.Auctane

Customer experience

Shopify Inbox

All ratings13,232 ratings
Positive94.9%
Neutral2.0%
Negative3.1%
Written reviews579 reviews
Positive58.2%
Neutral12.1%
Negative29.7%

Stamps.com Mobile App

All ratings629 ratings
Positive76.9%
Neutral2.7%
Negative20.3%
Written reviews117 reviews
Positive6.8%
Neutral6.0%
Negative87.2%

User reviews

Shopify Inbox

From 13K App Store ratings

What we love

  • 🚀 Quick response to customer inquiries
  • 👍 Helpful for increasing sales conversions
  • 💡 Useful for providing customer service
  • 👍 Customization options for chat
  • 🚀 Efficient for responding to customers on the go

Room to improve

  • 🐛 Delayed message updates and notifications
  • 🐛 Inability to switch between multiple stores
  • 🐛 Crashes and glitches
  • 🐛 Spam and scam messages from 'experts'
  • 🐛 Inability to block or filter unwanted messages

Stamps.com Mobile App

From 629 App Store ratings

What we love

  • 🚀 Easy and simple to use
  • 📦 Able to print shipping labels

Room to improve

  • 🐛 App crashes and glitches
  • 💰 Unexpected charges and hidden fees
  • 🔒 Difficult to cancel subscription
  • 📝 Confusing and cumbersome UI
  • 🚫 Unreliable and untrustworthy service

Bugs and requests

Shopify Inbox

Reported bugs

3 issues
  • Notifications not working properly
  • Persistent 'unread' notifications even after messages are read
  • Inability to switch between multiple store accounts

Requested features

5 requests
  • Ability to set store hours and availability
  • Option to forward chat logs and customer info via email
  • Bulk archive/delete of old chat messages
  • Integration with WhatsApp Business
  • Ability to send and receive images/files in chat

Stamps.com Mobile App

Reported bugs

4 issues
  • Login issues and account lockouts
  • Printing failures and label generation problems
  • Tracking information not updating properly
  • Inconsistent behavior across web and mobile

Requested features

4 requests
  • Ability to print non-machinable stamps
  • Option to copy/paste full addresses
  • Landscape mode support for tablets
  • Syncing of contacts and address book

In-app purchases

None

Shopify Inbox

No in-app purchases

None

Stamps.com Mobile App

No in-app purchases

Questions

Is Shopify Inbox free?
Shopify Inbox is free to download, with no in-app purchases.
Is Stamps.com Mobile App free?
Stamps.com Mobile App is free to download, with no in-app purchases.
Which has better reviews, Shopify Inbox or Stamps.com Mobile App?
Shopify Inbox is rated higher. Shopify Inbox averages 4.8 out of 5 from 13K ratings, while Stamps.com Mobile App averages 4.1 from 629 ratings.
Do Shopify Inbox or Stamps.com Mobile App have ads?
Neither Shopify Inbox nor Stamps.com Mobile App shows ads.
Which is updated more often, Shopify Inbox or Stamps.com Mobile App?
Shopify Inbox ships an update fortnightly, and Stamps.com Mobile App every 3 weeks. Most recently, Shopify Inbox was updated on November 10, 2026 and Stamps.com Mobile App on November 7, 2026.

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