OAK 311 vs Credo Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
OAK 311
Easily report non-emergency issues in Oakland, California, with photo attachments and GPS location. Track your reports, engage with community submissions, and stay updated on city news and events.
- Report non-emergency issues
- Attach photos to reports
- Automatic or manual GPS location
- Follow and comment on issues
- Receive action notifications
- Connect to city social media
- View city news and events
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OAK 311 makes connecting with the City of Oakland, California easier than ever. You can quickly report non-emergency issues (such as potholes, graffiti, or damaged sidewalks), and even attach a photo of the issue. You can also comment on and follow issues that have been reported by others in Oakland. The exact location of the issue can either be pulled automatically using GPS or adjusted manually. Once submitted, the report will be directly routed to the appropriate department within the City of Oakland and you will be notified when action is taken. Community members can follow and comment on your submission. In addition, the app can be used to connect to the City of Oakland on social media, find out the latest news, check out upcoming events, and more! OAK 311 makes it easier than ever to reach out to the City!
Credo Mobile
This app supports ethical businesses and organizations that prioritize people and the planet. It helps users discover and support companies aligned with their values, promoting positive social and environmental impact.
- Discover ethical businesses
- Support value-aligned companies
- Promote social impact
- Promote environmental impact
- Find mission-driven organizations
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Better for all people and the planet Most companies go into business to make money. Over thirty-five years ago, we went into business to make change.
Screenshots
Verdict
The clearest difference is rating: OAK 311 at 4.4 against Credo Mobile's 1.3. OAK 311 also leads on review sentiment (31% vs 8%) and ratings volume (672 vs 20). Credo Mobile's advantage is iOS requirement (15.6 vs 18.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
OAK 311 holds the better App Store score, 4.4 against 1.3. That said, the two scores are not equally well evidenced: OAK 311 has 672 ratings behind it against 20, so its average is the more settled of the two. Written reviews point the same way: 31% of OAK 311's written reviews are positive against 8% of Credo Mobile's.
OAK 311 ships an update every 3 months, Credo Mobile every 2 months. The most recent releases landed on October 16, 2026 and October 6, 2026 respectively.
| Parameter | OAK 311 | Credo Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (672 ratings) — better | 1.3 (20 ratings) |
| Positive reviews | 30.6% of reviews — better | 8.3% of reviews |
| Number of ratings | 672 — better | 20 |
| Update frequency | Every 3 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPod — better |
| Requires iOS | 18.0 | 15.6 — better |
| Further details — not scored | ||
| Size | 145 MB | 36 MB |
| Age rating | 12+ | 4+ |
| Developer | City of Oakland | Credo App |
Customer experience
OAK 311
Credo Mobile
Bugs and requests
OAK 311
Reported bugs
9 issues- Photo selection always uses previous image
- App loses all data when pressing photo button
- Verification code never arrives
- Map feature crashes
- License plate field won't populate
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- App becomes unresponsive during signup
- App freezes when reopening cases with photos
- Network errors preventing report submission
- Incorrect city auto-fill using zip codes
Requested features
7 requests- Tree trimming and low-hanging branch reporting
- Better step-by-step instructions
- Touch ID sign-in capability
- Photo verification by city workers before case closure
- Ability to report duplicate issues in same location
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- Improved error messaging on submission failures
- Case closure functionality by users
Credo Mobile
Not enough reviews yet to summarise bugs or requests.
In-app purchases
OAK 311
No in-app purchases
Credo Mobile
No in-app purchases
