Comparison

GettingOut Visits vs HeroBridge

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

GettingOut Visits

Connect with incarcerated loved ones through video calls from your mobile device. Enjoy flexible, on-demand visits without scheduling, and only pay for the time you use. Keep in touch easily and conveniently, anytime, anywhere.

Highlights
  • Remote video calls
  • On-demand visits (Visit Now)
  • Pay per minute
  • No scheduling required
  • Flexible visitation times
  • No upfront costs
Features
Read full description

*Currently available at select facilities.* What if you could visit your loved one from your mobile device anytime, anywhere? Now you can! With our FREE GettingOut Visits app, keeping in touch with loved ones is easier and more flexible than ever. Plus with our new Visit Now feature, there's no scheduling needed. You can video visit on the spot – and you will only be charged for the actual visit time you use. With the GettingOut Visits app, it’s easy to visit anytime, anywhere from your mobile device! WHY USE GETTING OUT VISIT APP? • IT’S A VIDEO CALL: Remote video visits are an easy, instant way to connect with your incarcerated friend or loved one. This service will allow you to make a video call to an inmate, just like Skype or FaceTime. You’ll use your home computer or an iOS device, the inmate will use a wireless tablet. • NO SCHEDULING NEEDED: See your loved one, quicker than ever and video visit when it’s convenient for you without scheduling. The Visit Now feature lets your visit begin in minutes. If the inmate’s not available, you’ll be notified and can schedule a visit later. • NO UPFRONT COSTS: There are no upfront costs, you will only be charged for the actual duration of the visit. • NO CONNECTION FEES: There are no connection fees, you will only be charged for the actual duration of the visit. • NO PENALTIES: There are no penalties, you will only be charged for the actual duration of the visit. • NO MINIMUM/MAXIMUM COSTS: There are no minimum/maximum costs, you will only be charged for the actual duration of the visit. • MORE FLEXIBILITY: You can visit remotely, when it’s convenient for you and your busy life. • LESS CALLS TO CUSTOMER SERVICE: With the Visit Now feature you don't need to schedule visits, so no penalties for missed visits. You'll spend less time with customer service and more time visiting.

About

HeroBridge

This app provides a safe, private social community for transitioning age youth (TAY) who have aged out of foster care. It connects them with peer mentors and life skill resources from qualified organizations, offering a supportive virtual space for learning and personal growth.

Highlights
  • Peer mentorship connections
  • Life skill resources
  • Private social community
  • Georeferenced resource finder
  • Learning and enrichment activities
  • Ad-free environment
Features
Read full description

HeroBridge is a first of its kind, safe, private, social media community designed to empower transitioning age youth (TAY) who have aged-out of their local foster system. HeroBridge connects TAY to a broad range of peer mentorship and informed life skill resources that are provided by qualified local mentorship organizations. Through rich social, learning and life-skill media resources the HeroBridge virtual community is a private, lively place where youth and mentors can find each other and georeferenced resources 24x7. The proven results are TAY who are socially, emotionally and vocationally equipped for a fulfilling life! Designed to be a peer kinship community for life, members can reliably and consistently find a positive social support community, tracked learning opportunities and life enrichment activities. All in a safe, private and ad free web and mobile app environment. Accessed through referral, HeroBridge empowers eligible TAY and qualified mentors with 1,000's of videos, articles, feeds, courses and even livestream events. Eligible TAY can access the critical need-to-knows of adult life, as well as find educational/vocational life skill tracks, peer interest groups, live events, sports and hobbies they can become passionate about. No young adult should ever be alone and without support in America, and with HeroBridge on their laptop, iPad or mobile device, they never have to be ever again. Are you a TAY service or benefit provider interested in making your services available to our community for free? Just download the app and follow the instructions to learn more!

Screenshots

GettingOut Visits4 screens
HeroBridge4 screens

Verdict

The call

The clearest difference is review sentiment: HeroBridge at 100% against GettingOut Visits's 3%. HeroBridge also leads on rating (5.0 vs 2.2) and monetization model (free vs free with in-app purchases). GettingOut Visits's advantage is chart position (#37 vs unranked) and iOS requirement (16.0 vs 18.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

HeroBridge holds the better App Store score, 5.0 against 2.2. That said, the two scores are not equally well evidenced: HeroBridge has 69 ratings behind it against 13, so its average is the more settled of the two. Written reviews point the same way: 3% of GettingOut Visits's written reviews are positive against 100% of HeroBridge's.

UpkeepUpdate frequency

GettingOut Visits ships an update every 4 months, HeroBridge every 3 months. The most recent releases landed on October 21, 2026 and October 15, 2026 respectively.

Scorecard6 real differences · 5 level
GettingOut Visits versus HeroBridge: the parameters behind the verdict, then further details
ParameterGettingOut VisitsHeroBridge
PriceFreeFree
Rating2.2 (13 ratings)5.0 (69 ratings) — better
Positive reviews2.9% of reviews100.0% of reviews — better
Number of ratings1369 — better
Update frequencyEvery 4 monthsEvery 3 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
Best chart rank#37 — better—
DevicesiPhoneiPhone
Requires iOS16.0 — better18.0
Further details — not scored
Size8 MB80 MB
Age rating17+17+
DeveloperTelmate, LLCICON FOX LLC

Customer experience

GettingOut Visits

All ratings13 ratings
Positive23.1%
Neutral7.7%
Negative69.2%
Written reviews475 reviews
Positive2.9%
Neutral2.9%
Negative94.1%

HeroBridge

All ratings69 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews41 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

User reviews

GettingOut Visits

From 13 App Store ratings

What we love

  • 👍 Convenient to talk to loved ones
  • 🚀 Better connection and quality on app vs. website

Room to improve

  • 🐛 Frequent disconnections and freezing during calls
  • 🔇 No sound notifications for incoming calls
  • 💰 Expensive and charges for every little thing
  • 🤖 Poor customer service and lack of support

HeroBridge

From 69 App Store ratings

What we love

  • 💖 Provides extensive resources for foster youth
  • 🤝 Fosters a strong sense of community and belonging
  • 💡 Offers valuable guidance for independent living
  • 🚀 User-friendly and easy to navigate interface
  • 🗺️ Geo-maps feature for finding local resources

Bugs and requests

GettingOut Visits

Reported bugs

4 issues
  • App crashes and logs users out frequently
  • Issues with depositing money and accessing accounts
  • Compatibility problems with certain devices and browsers
  • Scheduled visits not working as expected

Requested features

4 requests
  • Add sound notifications for incoming calls
  • Improve video/audio quality and reliability
  • Allow scheduling of video visits directly in the app
  • Combine messaging, video, and deposit features into one app

HeroBridge

Requested features

1 request
  • Continue to evolve and add more resources

In-app purchases

None

GettingOut Visits

No in-app purchases

None

HeroBridge

No in-app purchases

Questions

Is GettingOut Visits free?
GettingOut Visits is free to download, with no in-app purchases.
Is HeroBridge free?
HeroBridge is free to download, with no in-app purchases.
Which has better reviews, GettingOut Visits or HeroBridge?
HeroBridge is rated higher. GettingOut Visits averages 2.2 out of 5 from 13 ratings, while HeroBridge averages 5.0 from 69 ratings.
Do GettingOut Visits or HeroBridge have ads?
Neither GettingOut Visits nor HeroBridge shows ads.
Which is updated more often, GettingOut Visits or HeroBridge?
GettingOut Visits ships an update every 4 months, and HeroBridge every 3 months. Most recently, GettingOut Visits was updated on October 21, 2026 and HeroBridge on October 15, 2026.

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