Comparison

AuthentiCare 2.0 vs Modivcare

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

AuthentiCare 2.0

This HIPAA-compliant solution streamlines electronic visit verification for home healthcare agencies. It verifies worker identity, location, and service details, offering real-time monitoring from authorization to payment. The app automates claim creation and manages worker information to ensure appropriate care delivery.

Highlights
  • Electronic visit verification
  • Worker identity and location verification
  • Real-time activity monitoring
  • Automated medical claim creation
  • Worker appointment calendar
  • GPS service validation
  • Offline data synchronization (Frontier mode)
Features
Read full description

AuthentiCare® offers one of the nation’s preferred solutions for electronic visit verification (EVV). AuthentiCare is a HIPAA-compliant EVV solution designed to seamlessly integrate agency administrative functions with provider home healthcare management. Our comprehensive solutions allow providers visibility and real-time monitoring of activities from initial service authorization to receipt of payment. AuthentiCare: · Verifies worker’s identity, location, service time, type of service and recipient of service. · Uses two factor authentication (device ID and user login with strong password) for user security. · Provides full encryption of data at rest and in transit for HIPAA compliance. · Has worker-specific appointment calendar with address information for scheduled visits. · Searches for nearby authorized recipients of care for unscheduled visits. · Supports GPS service validation and provides an option for visit verification in homes that are outside of 4G or wifi coverage. · Frontier mode allows for operation up to 7 days without having data service to synch the device. · Automates medical claim creation based on worker visit information. Submission for payment upon Provider approval. · Provides an effective means to collect and manage information from workers to ensure that recipients receive appropriate pre-authorized care.

About

Modivcare

Easily schedule and manage non-emergency transportation for medical appointments. Eligible members can also submit claims for mileage reimbursement directly through the app.

Highlights
  • Schedule transportation
  • Manage appointments
  • Submit mileage reimbursement
  • Accessible for eligible members
  • No need to call care center
Currently charting
Read full description

This app is available to members with participating benefit plans. The Modivcare app is an easy, convenient and accessible way to schedule and manage all of your Modivcare non-emergency transportation needs. No need to call a care center. For eligible members who drive themselves to appointments, they can submit their claims for Mileage Reimbursement. Existing Member Services Website accounts will not work logging in.

Screenshots

AuthentiCare 2.04 screens
Modivcare4 screens

Verdict

The call

The clearest difference is review sentiment: Modivcare at 50% against AuthentiCare 2.0's 6%. Modivcare also leads on rating (4.6 vs 1.9) and ratings volume (11K vs 1.1K). AuthentiCare 2.0's advantage is iOS requirement (13.0 vs 15.1). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Modivcare holds the better App Store score, 4.6 against 1.9. That said, the two scores are not equally well evidenced: Modivcare has 11K ratings behind it against 1.1K, so its average is the more settled of the two. Written reviews point the same way: 6% of AuthentiCare 2.0's written reviews are positive against 50% of Modivcare's.

UpkeepUpdate frequency

AuthentiCare 2.0 ships an update every 2 months, Modivcare every 5 weeks. The most recent releases landed on October 13, 2026 and October 16, 2026 respectively.

Scorecard5 real differences · 6 level
AuthentiCare 2.0 versus Modivcare: the parameters behind the verdict, then further details
ParameterAuthentiCare 2.0Modivcare
PriceFreeFree
Rating1.9 (1.1K ratings)4.6 (11K ratings) — better
Positive reviews6.5% of reviews50.0% of reviews — better
Number of ratings1.1K11K — better
Update frequencyEvery 2 monthsEvery 5 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank—#163 — better
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS13.0 — better15.1
Further details — not scored
Size19 MB56 MB
Age rating12+12+
DeveloperFirst Data Government Solutions LPModivCare

Customer experience

AuthentiCare 2.0

All ratings1,117 ratings
Positive18.4%
Neutral3.7%
Negative78.0%
Written reviews154 reviews
Positive6.5%
Neutral6.5%
Negative87.0%

Modivcare

All ratings11,491 ratings
Positive89.6%
Neutral5.1%
Negative5.4%
Written reviews452 reviews
Positive50.0%
Neutral10.4%
Negative39.6%

User reviews

AuthentiCare 2.0

From 1.1K App Store ratings

What we love

  • 👍 Easy to track hours
  • 🚀 Quick clock in/out
  • 💡 Convenient mobile app

Room to improve

  • 🐛 Frequent app crashes
  • 🐛 Unreliable time tracking
  • 🐛 Inconsistent login/logout
  • 🐛 Missing/lost time entries
  • 🐛 Buggy updates

Modivcare

From 11K App Store ratings

What we love

  • 🚀 Easy to use app
  • 🚀 Convenient for booking rides
  • 🚀 Quicker than calling
  • 👍 User-friendly interface
  • 👍 Helpful for transportation needs

Room to improve

  • 🐛 App not working/glitchy
  • 🐛 Issues with login/authentication
  • 🐛 Unreliable transportation services
  • 🐛 Rides getting denied or cancelled
  • 🐛 Poor customer service/support

Bugs and requests

AuthentiCare 2.0

Reported bugs

5 issues
  • App freezes during clock in/out
  • Time entries not properly recorded
  • Clients not found in system
  • Frequent password reset issues
  • App logging users out unexpectedly

Requested features

5 requests
  • Add total hours worked per client/week/month
  • Enable ability to add notes/comments
  • Improve app stability and reliability
  • Simplify login/logout process
  • Provide better reporting and history tracking

Modivcare

Reported bugs

5 issues
  • App freezing or crashing
  • GPS inaccuracies
  • Issues with signing in/logging in
  • Inability to edit or cancel scheduled rides
  • Rides getting denied without clear reason

Requested features

5 requests
  • Add option to book round-trip rides
  • Improve notification system
  • Allow more flexibility in scheduling rides
  • Provide more transparency on ride status
  • Integrate with more transportation providers

In-app purchases

None

AuthentiCare 2.0

No in-app purchases

None

Modivcare

No in-app purchases

Questions

Is AuthentiCare 2.0 free?
AuthentiCare 2.0 is free to download, with no in-app purchases.
Is Modivcare free?
Modivcare is free to download, with no in-app purchases.
Which has better reviews, AuthentiCare 2.0 or Modivcare?
Modivcare is rated higher. AuthentiCare 2.0 averages 1.9 out of 5 from 1.1K ratings, while Modivcare averages 4.6 from 11K ratings.
Do AuthentiCare 2.0 or Modivcare have ads?
Neither AuthentiCare 2.0 nor Modivcare shows ads.
Which is updated more often, AuthentiCare 2.0 or Modivcare?
AuthentiCare 2.0 ships an update every 2 months, and Modivcare every 5 weeks. Most recently, AuthentiCare 2.0 was updated on October 13, 2026 and Modivcare on October 16, 2026.

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