Blazeo vs Ruby 2.0 Virtual Receptionists
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Blazeo
This business app consolidates live chat, Facebook Messenger, and SMS into a single inbox. It enables real-time prospect interaction and lead generation on the go, ensuring no opportunity is missed. Manage multiple conversations and receive instant notifications for seamless customer engagement.
- Unified inbox for multiple messaging channels
- 24/7 lead generation
- Real-time prospect interaction
- Push notifications for new connections
- Canned message responses
- CRM integration
- Compliance management
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Generate up to 40% more leads for your business with the power of our 24/7 messaging service in the palm of your hand. The Blazeo app brings our live chat platform, Facebook Messenger, and SMS into a single inbox for managing prospect interactions. It’s just as convenient for consumers to reach out as it is for you to connect. So don’t be chained to your desk—take your consumer engagement on the go and never miss an opportunity to help when it matters most! Interact with prospects instantly, in real time, whenever they reach out to your business (or have our trained chat agents chat for you). Manage multiple concurrent conversations from different channels in a single, unified inbox. Receive push notifications whenever consumers request to connect. Instantly respond with canned messages. Track interactions and trends with our secure platform that stores transcripts, integrates with a variety of CRMs, and contains compliance management features. Note: To use this app, you must be a Blazeo operator who handles chats for your own company. Having trouble? Have suggestions? Reach out to us at sales@blazeo.com
Ruby 2.0 Virtual Receptionists
This service provides virtual receptionists for small businesses, handling phone calls and website chats to enhance customer experience. Highly trained professionals use proprietary software to answer questions, transfer calls, take messages, and collect lead information.
- Virtual phone receptionists
- Website chat support
- Personalized customer experiences
- FAQ answering
- Call transferring
- Message taking
- Lead information collection
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Ruby serves small businesses by delivering exceptional customer experiences over the phone and online via website chat. We’re a team of service-oriented professionals blended with an innovative tech company. Our highly trained receptionists use proprietary software to personalize a caller or website visitor’s experience, answer FAQs, transfer callers and take messages, and collect information that makes it easy for the businesses we represent to follow up.
Screenshots
Verdict
The clearest difference is monetization model: Blazeo at free against Ruby 2.0 Virtual Receptionists's freemium. Blazeo also leads on rating (5.0 vs 4.8) and iOS requirement (9.3 vs 13.0). Ruby 2.0 Virtual Receptionists's advantage is ratings volume (338 vs 2). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Blazeo holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: Ruby 2.0 Virtual Receptionists has 338 ratings behind it against 2, so its average is the more settled of the two.
Blazeo ships an update monthly, Ruby 2.0 Virtual Receptionists every 3 weeks. The most recent releases landed on September 26, 2026 and October 7, 2026 respectively.
| Parameter | Blazeo | Ruby 2.0 Virtual Receptionists |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (2 ratings) — better | 4.8 (338 ratings) |
| Positive reviews | — | 26.7% of reviews |
| Number of ratings | 2 | 338 — better |
| Update frequency | Monthly | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Freemium |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 9.3 — better | 13.0 |
| Further details — not scored | ||
| Size | 125 MB | 69 MB |
| Age rating | 4+ | 17+ |
| Developer | VendorMax, Inc | Ruby Virtual Receptionists LLC |
Customer experience
Blazeo
Ruby 2.0 Virtual Receptionists
Bugs and requests
Blazeo
Not enough reviews yet to summarise bugs or requests.
Ruby 2.0 Virtual Receptionists
Reported bugs
14 issues- App is frustratingly slow and unreliable
- App hasn't had meaningful updates in over a year
- Messages lag, call logs take forever to load, push notifications often fail
- iOS and website app are horrific and incoherent
- Duplicated charges for the same call
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- Consistent errors with the service
- App version 1.2.2 broke outgoing texting functionality (missing toll-free number option)
- New app rollout was a disaster with poor quality assurance
- Abrupt switch to a new app with no prior notice caused downtime
- Password reset functionality is broken, requiring multiple devices and resets
- No notification for incoming texts
- System makes it difficult to click on customer calls and texts, sometimes texting own number
- Broken image link where a texted video was supposed to be
- Ruby 2.0 iOS version does not function on or provide support for legacy devices
Requested features
8 requests- Release a native rebuild of the app
- Fix the technology problems plaguing the platform
- Fix the issue with outgoing texts showing a random local number
- Improve app quality assurance
- Provide notifications for incoming texts
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- Make it easier to click on customer calls and texts
- Fix the broken image link for texted videos
- Ensure app functions on legacy devices
In-app purchases
Blazeo
No in-app purchases
Ruby 2.0 Virtual Receptionists
No in-app purchases
Questions
Is Blazeo free?
Is Ruby 2.0 Virtual Receptionists free?
Which has better reviews, Blazeo or Ruby 2.0 Virtual Receptionists?
Do Blazeo or Ruby 2.0 Virtual Receptionists have ads?
Which is updated more often, Blazeo or Ruby 2.0 Virtual Receptionists?
Other comparisons
