InmateSales View vs ProdigyLink
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
InmateSales View
Connect visually with incarcerated individuals through video calls. This app enables placing and receiving video sessions from anywhere with internet access. Facility approval may be required, and not all locations support this service.
- Place video sessions
- Receive video calls
- Use device microphone and speaker
- High-speed internet required
- Facility approval may be needed
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The InmateSales View mobile app allows you to place video sessions to incarcerated individuals at certain facilities. You can place and receive video calls from wherever you have high speed internet using your device’s microphone and speaker. Approval for your video sessions may be required by the incarceration facility. Not all facilities support video sessions. Please contact the facility for policies and procedures for video sessions that may apply to you. Please create an account first by visiting https://inmatesales.com. For help, please visit https://www.inmatesales.com or call our help line at 1-866-340-7879. Additional functionality will be added to this app in the future.
ProdigyLink
Facilitates communication between incarcerated individuals and their loved ones through photo sharing and secure e-messaging. Aims to reduce recidivism and promote wellbeing by fostering meaningful connections.
- Photo sharing
- Secure e-messaging
- 24/7 access to communication
- Upcoming voice and video calling
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Sustained contact between incarcerated individuals and their loved ones has proven to reduce recidivism, promote wellbeing, and support successful reentry. ProdigyLink is rich with communication tools designed to foster meaningful connections that benefit everyone in the correctional ecosystem. ProdigyLink’s photo sharing feature lets you share special moments and memories without the hassle and cost of traditional mail delivery. Instantly send approved photos, drawings, and other visual keepsakes for your incarcerated loved one to enjoy and cherish. ProdigyLink’s e-messaging feature offers a quick, convenient, and secure way for friends and family to communicate with incarcerated loved ones. With 24/7 access to e-messaging, it’s never been easier to share a laugh, send words of comfort, or provide daily updates. Upcoming features: High-quality voice and video calling
Screenshots
Verdict
The clearest difference is rating: InmateSales View at 2.0 against ProdigyLink's 1.5. InmateSales View also leads on update cadence (monthly vs every 11 months) and ratings volume (220 vs 11). ProdigyLink's advantage is iOS requirement (12.0 vs 15.6). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
InmateSales View holds the better App Store score, 2.0 against 1.5. That said, the two scores are not equally well evidenced: InmateSales View has 220 ratings behind it against 11, so its average is the more settled of the two. Written reviews point the same way: 6% of InmateSales View's written reviews are positive against 0% of ProdigyLink's.
InmateSales View ships an update monthly, ProdigyLink every 11 months. The most recent releases landed on September 9, 2026 and September 15, 2026 respectively.
| Parameter | InmateSales View | ProdigyLink |
|---|---|---|
| Price | Free | Free |
| Rating | 2.0 (220 ratings) — better | 1.5 (11 ratings) |
| Positive reviews | 6.3% of reviews — better | 0.0% of reviews |
| Number of ratings | 220 — better | 11 |
| Update frequency | Monthly — better | Every 11 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.6 | 12.0 — better |
| Further details — not scored | ||
| Size | 80 MB | 111 MB |
| Age rating | 4+ | 4+ |
| Developer | Combined Public Communications | Prodigy Solutions, Inc. |
Customer experience
InmateSales View
ProdigyLink
Bugs and requests
InmateSales View
Reported bugs
11 issues- Cannot read prop error on login
- Invalid credentials error despite correct password
- Lost connection error even on WiFi
- App stuck in update loop with no available update
- Infinite loading wheel after closing app
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- Failed to reach contact error on video calls
- Controls overlay blocking accept/end call buttons
- App freezes during video visits
- Login not recognized through app despite website working
- Update button redirects to App Store incorrectly
- App crashes immediately upon opening
Requested features
8 requests- Voice-only call option without video
- Better user onboarding and instructions
- Improved UI with non-blocking controls
- 24/7 customer service support
- Account deletion functionality
Show 3 moreShow fewer
- Automatic update handling
- Notification system when inmate comes online
- Better error messages and troubleshooting
ProdigyLink
Not enough reviews yet to summarise bugs or requests.
In-app purchases
InmateSales View
No in-app purchases
ProdigyLink
No in-app purchases
Questions
Is InmateSales View free?
Is ProdigyLink free?
Which has better reviews, InmateSales View or ProdigyLink?
Do InmateSales View or ProdigyLink have ads?
Which is updated more often, InmateSales View or ProdigyLink?
Other comparisons
