Inmate Inbox vs CorrectPay
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Inmate Inbox
This app facilitates real-time communication between users and incarcerated individuals. It allows for sending and receiving messages, as well as sharing photos, helping to maintain connections with loved ones.
- Real-time messaging
- Photo sending
- Account management
- Contact list management
- Stay connected on the go
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Our “Inmate Inbox” Mobile app is free to download and will allow you to stay connected with your family and friends. Enjoy real time communications with your loved ones while on the go. Features Include: -Managing Account & Contacts List -Sending and Receiving Messages in Real-time -Sending Photos to Inmate (Delivered once approved by Jail Staff) Pricing: -Message cost and Photos cost will vary based on the Facility.
CorrectPay
Instantly deposit funds for incarcerated loved ones for commissary, phone calls, and more. Schedule video visits, send gifts, and access valuable community, health, and re-entry resources.
- Instant fund deposits
- Schedule video visitations
- Send gifts to loved ones
- Access community resources
- Health and re-entry information
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CorrectPay allows users to make commissary, phone, bonding, and monitoring deposits instantly for incarcerated loved ones. Users can deposit funds in less than 30 seconds from anywhere in the world. Users can also schedule and join video visitations and send gifts to incarcerated loved ones from within the app. The app also provides community, health, and re-entry resources for families and incarcerated loved ones.
Screenshots
Verdict
The clearest difference is rating: Inmate Inbox at 3.1 against CorrectPay's 2.0. Inmate Inbox also leads on ads (none vs shown). CorrectPay's advantage is in-app purchases (none vs 4) and chart position (#194 vs unranked). On price, review sentiment, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Inmate Inbox sells 4 one-off in-app purchases. CorrectPay asks for nothing beyond the download.
Inmate Inbox holds the better App Store score, 3.1 against 2.0. Both are backed by a comparable volume of ratings — 88 and 148 respectively. Written reviews point the same way: 16% of Inmate Inbox's written reviews are positive against 9% of CorrectPay's.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 14, 2026 and October 20, 2026 respectively.
| Parameter | Inmate Inbox | CorrectPay |
|---|---|---|
| Price | Free | Free |
| Rating | 3.1 (88 ratings) — better | 2.0 (148 ratings) |
| Positive reviews | 16.1% of reviews — better | 9.3% of reviews |
| Number of ratings | 88 | 148 — better |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No — better | Yes |
| In-app purchases | Yes | No — better |
| Monetization | Free with in-app purchases | Ad-supported — better |
| Best chart rank | — | #194 — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.6 | 13.0 — better |
| Further details — not scored | ||
| Size | 34 MB | 181 MB |
| Age rating | 4+ | 4+ |
| Developer | Stewart | Tyler Technologies, Inc |
Customer experience
Inmate Inbox
CorrectPay
Bugs and requests
Inmate Inbox
Not enough reviews yet to summarise bugs or requests.
CorrectPay
Reported bugs
5 issues- App closes unexpectedly
- Can't verify phone number
- Payments don't go through
- White screen issues
- Incompatible with certain states/facilities
Requested features
4 requests- Ability to read past messages
- Improve video call functionality
- Make the app more user-friendly
- Fix bugs and glitches
In-app purchases
Inmate Inbox
- inmateinbox$5.99
- InmateInbox$10.99
- InmateInbox$15.99
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- InmateInbox$20.99
CorrectPay
No in-app purchases
