NYDocSubmit vs HWLWorks Shift Planner
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
NYDocSubmit
This app allows New York State residents to submit required documentation for various public assistance programs without visiting a local office. It supports SNAP, HEAP, Temporary Assistance, and Medicaid, but has specific exclusions for initial applications and certain sensitive information.
- Submit SNAP, HEAP, Temporary Assistance, Medicaid documents
- Avoid trips to local social services offices
- Supports multiple New York counties
- Medicaid recertification submission
- Digital document submission
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NYDocSubmit enables residents of New York State to submit required documents for SNAP, HEAP, Temporary Assistance, and Medicaid – avoiding another trip to the local social services district (“district”) office. This App is available to residents of Albany, Allegany, Broome, Cattaraugus, Cayuga, Chautauqua, Chemung, Chenango, Clinton, Columbia, Cortland, Delaware, Dutchess, Erie, Essex, Franklin, Fulton, Genesee, Greene, Hamilton, Herkimer, Jefferson, Lewis, Livingston, Madison, Monroe, Montgomery, Niagara, Oneida, Onondaga, Ontario, Orleans, Oswego, Otsego, Putnam, Rensselaer, Rockland, Saratoga, Schoharie, Schuyler, Seneca, St. Lawrence, Steuben, Suffolk, Sullivan, Tioga, Tompkins, Ulster, Warren, Washington, Wayne, Westchester, Wyoming, and Yates Counties at this time. If your district is not listed, check back soon to see if it has been added. This App is NOT monitored for emergencies. You must contact your district office directly if you need help to address an emergency. DO NOT use this App to submit an initial application for SNAP, HEAP, Temporary Assistance, or Medicaid; to submit a SNAP Interim Report, SNAP Change Report Form, or SNAP Periodic Report; or to submit a recertification application for SNAP, HEAP, or Temporary Assistance. However, you may use NYDocSubmit to submit a Medicaid recertification. DO NOT submit sensitive information, such as HIV status or domestic violence information and/or addresses that must remain confidential to safeguard you or a household member. If you need to submit such information, or if the App is not available, provide the documents to your district in a manner OTHER THAN through this App, such as through the U.S. Postal Service, in person, kiosk (if available), or fax machine.
HWLWorks Shift Planner
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HWLWorks Shift Planner is for non-government staff only. This mobile app is expressly for the use of members who are participating in an employer's IRP (Internal Resource Pool), and who are also preauthorised by their employers to use this app. As an IRP staff, you can manage your work schedule across multiple employers. You need to obtain your access credentials from any one employer, and reuse those credentials across all employers. This app gives you complete control of your work schedule. When working for a single employer, or multiple employers concurrently, you will be able to receive notifications from your employer for newly available shifts. These new shifts may be offered exclusively to you or are broadcasted to a target group. Clicking the notification will provide additional information on the shift including employer location, shift timings, and department. You can also see a consolidated and color coded view of all shifts – ones that are waiting your acceptance (red), already confirmed (green), and waiting final confirmation from employer (blue). When you have pre-existing confirmed shifts that overlap with new shifts, then such new shifts are automatically removed from your view to prevent scheduling conflicts, and corresponding notifications are not sent to your mobile device. You have two options for viewing your consolidated schedule across all employers – monthly calendar format or running-list ordered by date.
Screenshots
Verdict
The clearest difference is update cadence: HWLWorks Shift Planner at every 3 weeks against NYDocSubmit's every 3 months. HWLWorks Shift Planner also leads on iOS requirement (12.0 vs 15.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
NYDocSubmit ships an update every 3 months, HWLWorks Shift Planner every 3 weeks. The most recent releases landed on October 26, 2026 and September 30, 2026 respectively.
| Parameter | NYDocSubmit | HWLWorks Shift Planner |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (30K ratings) — better | — |
| Positive reviews | 70.5% of reviews | — |
| Number of ratings | 30K — better | — |
| Update frequency | Every 3 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 64 MB | 42 MB |
| Age rating | 4+ | 4+ |
| Developer | New York State Office of Information Technology Services | Healthcare Workforce Logistics, LLC |
Bugs and requests
NYDocSubmit
Reported bugs
3 issues- Camera function issues
- Keyboard blocking UI elements
- Inconsistent behavior when submitting multiple documents
Requested features
4 requests- Allow document uploads from phone's photo gallery
- Implement a chat or messaging feature for quick questions
- Enable batch document submission
- Add an option to log out of accounts
HWLWorks Shift Planner
Not enough reviews yet to summarise bugs or requests.
In-app purchases
NYDocSubmit
No in-app purchases
HWLWorks Shift Planner
No in-app purchases
Questions
Is NYDocSubmit free?
Is HWLWorks Shift Planner free?
Do NYDocSubmit or HWLWorks Shift Planner have ads?
Which is updated more often, NYDocSubmit or HWLWorks Shift Planner?
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