Comparison

NYDocSubmit vs HWLWorks Shift Planner

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

NYDocSubmit

This app allows New York State residents to submit required documentation for various public assistance programs without visiting a local office. It supports SNAP, HEAP, Temporary Assistance, and Medicaid, but has specific exclusions for initial applications and certain sensitive information.

Highlights
  • Submit SNAP, HEAP, Temporary Assistance, Medicaid documents
  • Avoid trips to local social services offices
  • Supports multiple New York counties
  • Medicaid recertification submission
  • Digital document submission
Features
Read full description

NYDocSubmit enables residents of New York State to submit required documents for SNAP, HEAP, Temporary Assistance, and Medicaid – avoiding another trip to the local social services district (“district”) office. This App is available to residents of Albany, Allegany, Broome, Cattaraugus, Cayuga, Chautauqua, Chemung, Chenango, Clinton, Columbia, Cortland, Delaware, Dutchess, Erie, Essex, Franklin, Fulton, Genesee, Greene, Hamilton, Herkimer, Jefferson, Lewis, Livingston, Madison, Monroe, Montgomery, Niagara, Oneida, Onondaga, Ontario, Orleans, Oswego, Otsego, Putnam, Rensselaer, Rockland, Saratoga, Schoharie, Schuyler, Seneca, St. Lawrence, Steuben, Suffolk, Sullivan, Tioga, Tompkins, Ulster, Warren, Washington, Wayne, Westchester, Wyoming, and Yates Counties at this time. If your district is not listed, check back soon to see if it has been added. This App is NOT monitored for emergencies. You must contact your district office directly if you need help to address an emergency. DO NOT use this App to submit an initial application for SNAP, HEAP, Temporary Assistance, or Medicaid; to submit a SNAP Interim Report, SNAP Change Report Form, or SNAP Periodic Report; or to submit a recertification application for SNAP, HEAP, or Temporary Assistance. However, you may use NYDocSubmit to submit a Medicaid recertification. DO NOT submit sensitive information, such as HIV status or domestic violence information and/or addresses that must remain confidential to safeguard you or a household member. If you need to submit such information, or if the App is not available, provide the documents to your district in a manner OTHER THAN through this App, such as through the U.S. Postal Service, in person, kiosk (if available), or fax machine.

About

HWLWorks Shift Planner

Read full description

HWLWorks Shift Planner is for non-government staff only. This mobile app is expressly for the use of members who are participating in an employer's IRP (Internal Resource Pool), and who are also preauthorised by their employers to use this app. As an IRP staff, you can manage your work schedule across multiple employers. You need to obtain your access credentials from any one employer, and reuse those credentials across all employers. This app gives you complete control of your work schedule. When working for a single employer, or multiple employers concurrently, you will be able to receive notifications from your employer for newly available shifts. These new shifts may be offered exclusively to you or are broadcasted to a target group. Clicking the notification will provide additional information on the shift including employer location, shift timings, and department. You can also see a consolidated and color coded view of all shifts – ones that are waiting your acceptance (red), already confirmed (green), and waiting final confirmation from employer (blue). When you have pre-existing confirmed shifts that overlap with new shifts, then such new shifts are automatically removed from your view to prevent scheduling conflicts, and corresponding notifications are not sent to your mobile device. You have two options for viewing your consolidated schedule across all employers – monthly calendar format or running-list ordered by date.

Screenshots

NYDocSubmit4 screens
HWLWorks Shift Planner1 screens

Verdict

The call

The clearest difference is update cadence: HWLWorks Shift Planner at every 3 weeks against NYDocSubmit's every 3 months. HWLWorks Shift Planner also leads on iOS requirement (12.0 vs 15.0). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

NYDocSubmit ships an update every 3 months, HWLWorks Shift Planner every 3 weeks. The most recent releases landed on October 26, 2026 and September 30, 2026 respectively.

Scorecard2 real differences · 8 level
NYDocSubmit versus HWLWorks Shift Planner: the parameters behind the verdict, then further details
ParameterNYDocSubmitHWLWorks Shift Planner
PriceFreeFree
Rating4.8 (30K ratings) — better—
Positive reviews70.5% of reviews—
Number of ratings30K — better—
Update frequencyEvery 3 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.012.0 — better
Further details — not scored
Size64 MB42 MB
Age rating4+4+
DeveloperNew York State Office of Information Technology ServicesHealthcare Workforce Logistics, LLC

Bugs and requests

NYDocSubmit

Reported bugs

3 issues
  • Camera function issues
  • Keyboard blocking UI elements
  • Inconsistent behavior when submitting multiple documents

Requested features

4 requests
  • Allow document uploads from phone's photo gallery
  • Implement a chat or messaging feature for quick questions
  • Enable batch document submission
  • Add an option to log out of accounts

HWLWorks Shift Planner

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

NYDocSubmit

No in-app purchases

None

HWLWorks Shift Planner

No in-app purchases

Questions

Is NYDocSubmit free?
NYDocSubmit is free to download, with no in-app purchases.
Is HWLWorks Shift Planner free?
HWLWorks Shift Planner is free to download, with no in-app purchases.
Do NYDocSubmit or HWLWorks Shift Planner have ads?
Neither NYDocSubmit nor HWLWorks Shift Planner shows ads.
Which is updated more often, NYDocSubmit or HWLWorks Shift Planner?
NYDocSubmit ships an update every 3 months, and HWLWorks Shift Planner every 3 weeks. Most recently, NYDocSubmit was updated on October 26, 2026 and HWLWorks Shift Planner on September 30, 2026.

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