Comparison

NYDocSubmit vs Logile Pilot

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

NYDocSubmit

This app allows New York State residents to submit required documentation for various public assistance programs without visiting a local office. It supports SNAP, HEAP, Temporary Assistance, and Medicaid, but has specific exclusions for initial applications and certain sensitive information.

Highlights
  • Submit SNAP, HEAP, Temporary Assistance, Medicaid documents
  • Avoid trips to local social services offices
  • Supports multiple New York counties
  • Medicaid recertification submission
  • Digital document submission
Features
Read full description

NYDocSubmit enables residents of New York State to submit required documents for SNAP, HEAP, Temporary Assistance, and Medicaid – avoiding another trip to the local social services district (“district”) office. This App is available to residents of Albany, Allegany, Broome, Cattaraugus, Cayuga, Chautauqua, Chemung, Chenango, Clinton, Columbia, Cortland, Delaware, Dutchess, Erie, Essex, Franklin, Fulton, Genesee, Greene, Hamilton, Herkimer, Jefferson, Lewis, Livingston, Madison, Monroe, Montgomery, Niagara, Oneida, Onondaga, Ontario, Orleans, Oswego, Otsego, Putnam, Rensselaer, Rockland, Saratoga, Schoharie, Schuyler, Seneca, St. Lawrence, Steuben, Suffolk, Sullivan, Tioga, Tompkins, Ulster, Warren, Washington, Wayne, Westchester, Wyoming, and Yates Counties at this time. If your district is not listed, check back soon to see if it has been added. This App is NOT monitored for emergencies. You must contact your district office directly if you need help to address an emergency. DO NOT use this App to submit an initial application for SNAP, HEAP, Temporary Assistance, or Medicaid; to submit a SNAP Interim Report, SNAP Change Report Form, or SNAP Periodic Report; or to submit a recertification application for SNAP, HEAP, or Temporary Assistance. However, you may use NYDocSubmit to submit a Medicaid recertification. DO NOT submit sensitive information, such as HIV status or domestic violence information and/or addresses that must remain confidential to safeguard you or a household member. If you need to submit such information, or if the App is not available, provide the documents to your district in a manner OTHER THAN through this App, such as through the U.S. Postal Service, in person, kiosk (if available), or fax machine.

About

Logile Pilot

This application allows employees to manage their work schedules, including viewing shifts, swapping, bidding, and submitting requests for time off or availability changes. Managers can oversee department schedules, post shifts, and monitor task completion.

Highlights
  • View schedules
  • Swap shifts
  • Bid on shifts
  • Submit time off requests
  • Submit availability changes
  • Complete assigned tasks
  • Monitor task completion
Features
Read full description

NOTE: Do not download this application unless specifically instructed to by your employer. Logile Pilot must be configured by your employer's system administrator. Logile Connect simplifies life for both employees and managers by providing the ability to complete task- and schedule-related activities anywhere. Employees can: View schedules Swap shifts Bid on posted shifts Submit requests for time off Submit availability changes Submit punch requests Complete assigned tasks In addition, managers can: View department schedules Post bid shifts Respond to requests Monitor task completion

Screenshots

NYDocSubmit4 screens
Logile Pilot4 screens

Verdict

The call

The clearest difference is review sentiment: NYDocSubmit at 70% against Logile Pilot's 0%. NYDocSubmit also leads on rating (4.8 vs 4.4) and ratings volume (26K vs 27). Logile Pilot's advantage is update cadence (monthly vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

NYDocSubmit holds the better App Store score, 4.8 against 4.4. That said, the two scores are not equally well evidenced: NYDocSubmit has 26K ratings behind it against 27, so its average is the more settled of the two. Written reviews point the same way: 70% of NYDocSubmit's written reviews are positive against 0% of Logile Pilot's.

UpkeepUpdate frequency

NYDocSubmit ships an update every 3 months, Logile Pilot monthly. The most recent releases landed on September 26, 2026 and September 24, 2026 respectively.

Scorecard4 real differences · 6 level
NYDocSubmit versus Logile Pilot: the parameters behind the verdict, then further details
ParameterNYDocSubmitLogile Pilot
PriceFreeFree
Rating4.8 (26K ratings) — better4.4 (27 ratings)
Positive reviews70.3% of reviews — better0.0% of reviews
Number of ratings26K — better27
Update frequencyEvery 3 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.015
Further details — not scored
Size64 MB73 MB
Age rating4+4+
DeveloperNew York State Office of Information Technology ServicesLogile, Inc.

Customer experience

NYDocSubmit

All ratings24,854 ratings
Positive95.9%
Neutral2.2%
Negative1.9%
Written reviews182 reviews
Positive70.3%
Neutral8.2%
Negative21.4%

Logile Pilot

All ratings27 ratings
Positive85.2%
Neutral3.7%
Negative11.1%
Written reviews10 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

NYDocSubmit

Reported bugs

3 issues
  • Camera function issues
  • Keyboard blocking UI elements
  • Inconsistent behavior when submitting multiple documents

Requested features

4 requests
  • Allow document uploads from phone's photo gallery
  • Implement a chat or messaging feature for quick questions
  • Enable batch document submission
  • Add an option to log out of accounts

Logile Pilot

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

NYDocSubmit

No in-app purchases

None

Logile Pilot

No in-app purchases

Questions

Is NYDocSubmit free?
NYDocSubmit is free to download, with no in-app purchases.
Is Logile Pilot free?
Logile Pilot is free to download, with no in-app purchases.
Which has better reviews, NYDocSubmit or Logile Pilot?
NYDocSubmit is rated higher. NYDocSubmit averages 4.8 out of 5 from 26K ratings, while Logile Pilot averages 4.4 from 27 ratings.
Do NYDocSubmit or Logile Pilot have ads?
Neither NYDocSubmit nor Logile Pilot shows ads.
Which is updated more often, NYDocSubmit or Logile Pilot?
NYDocSubmit ships an update every 3 months, and Logile Pilot monthly. Most recently, NYDocSubmit was updated on September 26, 2026 and Logile Pilot on September 24, 2026.

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