Comparison

esws vs Ruby 2.0 Virtual Receptionists

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head

esocialworksolutions

Ruby 2.0 Virtual Receptionists

Free

💼 Business

★ 4.8338 ratingsView app →

About

esws

Features

Read full description

ESWS, INC is the Provider of home health medical social services in Southern California. Services include direct patient care, participation in Quality Assurance, Professional Advisory Committee/Board meetings, Case Conferences, Chart Reviews/Audits, In-service trainings, with full knowledge of Title XXII and Medicare Conditions of participation.

About

Ruby 2.0 Virtual Receptionists

This service provides virtual receptionists for small businesses, handling phone calls and website chats to enhance customer experience. Highly trained professionals use proprietary software to answer questions, transfer calls, take messages, and collect lead information.

Highlights

Virtual phone receptionists
Website chat support
Personalized customer experiences
FAQ answering
Call transferring
Message taking
Lead information collection

Features

Read full description

Ruby serves small businesses by delivering exceptional customer experiences over the phone and online via website chat. We’re a team of service-oriented professionals blended with an innovative tech company. Our highly trained receptionists use proprietary software to personalize a caller or website visitor’s experience, answer FAQs, transfer callers and take messages, and collect information that makes it easy for the businesses we represent to follow up.

Screenshots

esws4 screens

Ruby 2.0 Virtual Receptionists3 screens

Verdict

The call

The clearest difference is update cadence: esws at every 9 days against Ruby 2.0 Virtual Receptionists's every 3 weeks. On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

esws ships an update every 9 days, Ruby 2.0 Virtual Receptionists every 3 weeks. The most recent releases landed on September 23, 2026 and October 3, 2026 respectively.

Scorecard1 real difference · 9 level

esws versus Ruby 2.0 Virtual Receptionists: the parameters behind the verdict, then further details
Parameter	esws	Ruby 2.0 Virtual Receptionists
Price	Free	Free
Rating	—	4.8 (338 ratings) — better
Positive reviews	—	26.7% of reviews
Number of ratings	—	338 — better
Update frequency	Every 9 days — better	Every 3 weeks
Ads	No	No
In-app purchases	No	No
Monetization	—	Freemium
Devices	iPhone, iPad, iPod	iPhone, iPad, iPod
Requires iOS	12.0 — better	13.0
Further details — not scored
Size	19 MB	69 MB
Age rating	4+	17+
Developer	Arpineh Keshishian	Ruby Virtual Receptionists LLC

Bugs and requests

esws

Not enough reviews yet to summarise bugs or requests.

Ruby 2.0 Virtual Receptionists

Reported bugs

14 issues

App is frustratingly slow and unreliable
App hasn't had meaningful updates in over a year
Messages lag, call logs take forever to load, push notifications often fail
iOS and website app are horrific and incoherent
Duplicated charges for the same call

Show 9 more

Consistent errors with the service
App version 1.2.2 broke outgoing texting functionality (missing toll-free number option)
New app rollout was a disaster with poor quality assurance
Abrupt switch to a new app with no prior notice caused downtime
Password reset functionality is broken, requiring multiple devices and resets
No notification for incoming texts
System makes it difficult to click on customer calls and texts, sometimes texting own number
Broken image link where a texted video was supposed to be
Ruby 2.0 iOS version does not function on or provide support for legacy devices

Requested features

8 requests

Release a native rebuild of the app
Fix the technology problems plaguing the platform
Fix the issue with outgoing texts showing a random local number
Improve app quality assurance
Provide notifications for incoming texts

Show 3 more

Make it easier to click on customer calls and texts
Fix the broken image link for texted videos
Ensure app functions on legacy devices

In-app purchases

None

esws

No in-app purchases

None

Ruby 2.0 Virtual Receptionists

No in-app purchases

Questions

Is esws free?

esws is free to download, with no in-app purchases.

Is Ruby 2.0 Virtual Receptionists free?

Ruby 2.0 Virtual Receptionists is free to download, with no in-app purchases.

Do esws or Ruby 2.0 Virtual Receptionists have ads?

Neither esws nor Ruby 2.0 Virtual Receptionists shows ads.

Which is updated more often, esws or Ruby 2.0 Virtual Receptionists?

esws ships an update every 9 days, and Ruby 2.0 Virtual Receptionists every 3 weeks. Most recently, esws was updated on September 23, 2026 and Ruby 2.0 Virtual Receptionists on October 3, 2026.