HelloPackage vs Peppermayo US
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HelloPackage
Manage your community's package room with ease. Receive notifications for package arrivals, view package images, and gain access to the room. You can also send packages and sign up for service.
- Sign up for service
- Package arrival notifications
- View package pictures
- Gain access to package room
- Send packages
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Use your mobile device to interact with your community’s HelloPackage package room! With the HelloPackage mobile application you can: sign up for service, get notified when packages arrive, see pictures of your packages, gain access to your package room, send packages, and more!
Peppermayo US
Discover the latest fashion trends and lifestyle products from an online clothing store. Browse by category, filter your search, and enjoy a seamless shopping experience. Sync your account across devices and enjoy worldwide shipping with fast, secure checkout.
- Shop latest trends
- Browse by category and filter
- Sync account across devices
- Worldwide shipping
- Fast and secure checkout
- Save addresses and wishlists
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Peppermayo is an online fashion store, selling the latest trends in apparel, brands and lifestyle. Treat yourself or someone special - we’re the perfect place to shop when looking for a unique gift or just go ahead and spoil yourself (why not!). With our new app, you can conveniently: SHOP WITH EASE We've designed our app shopping experience from the ground up, to make your user experience seamless and simple. Use our shopping categories and filters to find exactly what you want - with no trouble at all! YOUR UNIFIED PEPPERMAYO EXPERIENCE By logging in to your Peppermayo account, you can sync where you left off from website to app. Never lose your saved addresses, account details, wishlist etc. SHIPPING We ship worldwide! Woohoo! FAST AND SECURE CHECKOUT Check out easier & faster - with our new seamless single-page checkout. We currently accept Visa, MasterCard, Amex, Paypal and Peppermayo Gift Cards. Experience Appiness, Happy shopping babes! The Peppermayo Team xxx
Screenshots
Verdict
The clearest difference is review sentiment: Peppermayo US at 62% against HelloPackage's 17%. Peppermayo US also leads on rating (4.8 vs 3.5) and update cadence (every 3 weeks vs every 3 months). HelloPackage's advantage is monetization model (free vs free with in-app purchases) and device support (3 vs 1). On price, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Peppermayo US holds the better App Store score, 4.8 against 3.5. That said, the two scores are not equally well evidenced: Peppermayo US has 1.6K ratings behind it against 52, so its average is the more settled of the two. Written reviews point the same way: 17% of HelloPackage's written reviews are positive against 62% of Peppermayo US's.
HelloPackage ships an update every 3 months, Peppermayo US every 3 weeks. Both last shipped on October 16, 2026.
| Parameter | HelloPackage | Peppermayo US |
|---|---|---|
| Price | Free | Free |
| Rating | 3.5 (52 ratings) | 4.8 (1.6K ratings) — better |
| Positive reviews | 17.4% of reviews | 62.3% of reviews — better |
| Number of ratings | 52 | 1.6K — better |
| Update frequency | Every 3 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 14.0.0 — better | 16.4 |
| Further details — not scored | ||
| Size | 47 MB | 89 MB |
| Age rating | 4+ | 4+ |
| Developer | Package Solutions, Inc. | Peppermayo |
Customer experience
HelloPackage
Peppermayo US
User reviews
HelloPackage
From 52 App Store ratingsWhat we love
- 👍 Easy to use
- 👍 Timely notifications
- 👍 Helpful support when it works
- 👍 Stores delivery history
- 👍 Can request new codes
Room to improve
- 🐛 Login issues
- 🐛 App doesn't load
- 🐛 Packages disappear
- 🐛 Codes don't work
- 🐛 False pickup alerts
Peppermayo US
From 1.6K App Store ratingsWhat we love
- 💗 Love the brand
- 👍 User-friendly app
- 🚀 Easy to navigate
- 💕 Great clothing options
- 🎉 Smooth shopping experience
Room to improve
- 🙁 Discount codes not working
- ⚠️ Slow shipping/order processing
- 🤔 Misleading discount promotions
- 💸 Higher prices compared to similar brands
- 🤨 Inconsistent product quality
Bugs and requests
HelloPackage
Reported bugs
128 issues- Login issues
- App doesn't load
- Packages disappear
- Codes don't work
- False pickup alerts
Show 123 moreShow fewer
- App is slow
- Inaccurate package info
- Notifications delayed or missing
- Can't sign in
- Website works, app doesn't
- Password reset issues
- App crashes
- Package retrieval is messy
- Can't select carrier
- System tells user they moved wrong package
- No autofill on email
- Null user shown
- Cannot fetch data
- Login failure error
- No way to talk to a person
- Stuck on unable to login
- White screen after login
- App is trash
- Buggy
- Drivers don't log packages
- Chat bot is unhelpful
- Digging through packages
- Drivers dump everything there
- Messy package retrieval
- App doesn't update deliveries
- Unusable app
- Package not listed after notification
- Zero stars
- Notified package arrived, but it wasn't there
- App is a joke
- Continuously logged out
- Incorrect verification code
- Phone number/email not recognized
- App is a headache
- App is a disaster
- Building up in arms
- Creates more issues
- Can't carry all packages
- Accidentally move one on shelf, out of luck
- Package wasn't scanned
- Dig through building's packages myself
- Lost packages
- No proof of delivery
- No notification for delivery
- Shoddy customer service
- Forced to use AI help chat
- Packages don't show up in app
- Doesn't refresh
- Support suggests reinstalling
- One-time access code is a joke
- Physical person needed to open door
- Verbal warning not to touch package
- Feels like a thief
- Waiting in line at leasing office
- Package mountain
- Paid service, doesn't work
- Tough to reach support
- Server error
- Loading screen
- No alerts
- Freezes when logging in
- Can't save password
- Can't get access code
- Can't contact customer support
- Ticket closed without help
- Codes don't work
- Spend extra time getting packages
- Told package was picked up when not
- Face ID quit working
- Website works, app doesn't
- No one to unlock mailroom
- System not productive
- Customer support nonexistent
- Endless loop when signing in
- Developers not investing in app experience
- App is broken
- Face ID option never works
- Cannot reach support via phone
- Website is worse
- Forgot password does nothing
- Customer support is a chat bot
- Package stolen, zero help
- Stopped receiving texts/emails
- Apartments require this crap
- Pay good money for it
- Boxes not where they're supposed to be
- Shelves overfilled
- Packages disappear
- Missing packages
- Robbed
- Extremely slow
- Doesn't allow FaceID
- Terrible overall service
- Password incorrect
- Reset password doesn't work
- Customer service unhelpful
- Inaccurate
- Delayed
- App itself does not work
- Shameful that apartments buy into this
- Codes not up to date
- Garbage system
- No way to get codes through app
- Constantly logs you out
- Condescending, rude, incompetent customer service
- Non-functional
- Worse than prototype
- No direct way to get help
- Notifications sometimes not in list
- Cannot generate access code on app
- Navigation broken, unintuitive, flaky
- Cannot change password on app
- Forgot password renders web UI
- Pathetic box deployed
- App freezes or won't load
- No notifications
- Fee if not picked up
- Aggravating system
- App does nothing
- No 'forgot password' link
- Extremely difficult to retrieve password
- Major failure from developer
- Threatening to charge fees
Requested features
5 requests- Allow password to be saved
- Support for Apple Face ID
- Option to unmask password input
- Dark mode option
- Advanced analytics dashboard
Peppermayo US
Reported bugs
2 issues- Cart issues (items removed unexpectedly)
- Discount codes not applying correctly
Requested features
3 requests- Add size information for models
- Include real-life customer photos
- Improve in-app discount code functionality
In-app purchases
HelloPackage
No in-app purchases
Peppermayo US
No in-app purchases
Questions
Is HelloPackage free?
Is Peppermayo US free?
Which has better reviews, HelloPackage or Peppermayo US?
Do HelloPackage or Peppermayo US have ads?
Which is updated more often, HelloPackage or Peppermayo US?
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