My WebID vs Postbank
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My WebID
This app streamlines identification and electronic signature processes. It offers secure, GDPR-compliant methods for identity verification, including video identification and digital ID functions. Easily sign documents electronically with legally valid e-signatures.
- All identification procedures
- Electronic signatures
- GDPR compliant
- Server in Germany
- Video identification
- ID card verification
- Digital identity
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My WebID • all identification procedures and e-signature via one app • data protection compliant according to GDPR, server in Germany • from the inventor of online video identification for the highest level of security (anti money laundering law-compliant video identification for banks) With the My WebID app you carry out every identification - with video, online banking, ID card photos, digital identity or eID function - in just a few steps. 1. Download the app 2. Follow the instructions 3. Enter your TAN - done. Your legally valid electronic signature with e-signature is just as easy. The My WebID app only needs authorization for the camera. Tips: • Make sure you have a stable internet connection to ensure smooth operation. WiFi is better than mobile data. • Good lighting helps to identify the ID card. • The ID document should be clean and undamaged and not covered by your hand.
Postbank
Manage your finances with ease. Open accounts, track transactions, make real-time transfers, and handle credit cards. Securely authorize payments and explore investment options. Offers a simplified view for clarity.
- Account opening
- Real-time transfers
- Credit card management
- Mobile payments
- Investment trading
- Financial analysis
- Simple mode
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ACCOUNT OPENING Open your current account directly within the app. Your account is active and ready to use in just a few minutes. BALANCES AND TRANSACTIONS You always stay on top of your current account balance and all account transactions. TRANSFERS Transfer money (in real time) - also via QR code or photo transfer. Manage your standing orders and quickly set up a scheduled transfer. And the best part: authorize your transactions securely directly in the app with BestSign. SECURITY Set up your BestSign security procedure directly within the app. It’s secure and convenient. MANAGE CREDIT CARDS Stay updated on sales, receive push notifications, view card details, customize card settings, or temporarily block your card all within the app. MOBILE PAYMENTS Store credit card or virtual card with Google Pay (free of charge) and pay via smartphone or smartwatch. CASH Find a way to get cash quickly. INVEST Trade your securities on the go and always keep an eye on your portfolio. ANALYZE FINANCES Learn more about income and expenses. Get a better overview of transactions through categorized revenue. SERVICES Manage everything related to your banking within the app - from changing your address to making an appointment. PRODUCTS Be inspired by the broad range of our products. SIMPLE MODE More focus, less distraction. With Simple Mode, you can enjoy the same secure banking experience in a simplified view that keeps things clear and easy.
Screenshots
Verdict
The clearest difference is monetization model: My WebID at free against Postbank's free with in-app purchases. My WebID also leads on update cadence (fortnightly vs every 5 weeks). Postbank's advantage is rating (4.7 vs 4.4) and review sentiment (63% vs 46%). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Postbank holds the better App Store score, 4.7 against 4.4. Both are backed by a comparable volume of ratings — 492 and 638 respectively. Written reviews point the same way: 46% of My WebID's written reviews are positive against 63% of Postbank's.
My WebID ships an update fortnightly, Postbank every 5 weeks. The most recent releases landed on October 21, 2026 and October 20, 2026 respectively.
| Parameter | My WebID | Postbank |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (492 ratings) | 4.7 (638 ratings) — better |
| Positive reviews | 46.0% of reviews | 63.4% of reviews — better |
| Number of ratings | 492 | 638 — better |
| Update frequency | Fortnightly — better | Every 5 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 185 MB | 262 MB |
| Age rating | 4+ | 4+ |
| Developer | WebID Solutions GmbH | Postbank - eine Niederlassung der DB Privat- und Firmenkundenbank AG |
Customer experience
My WebID
Postbank
User reviews
My WebID
From 492 App Store ratingsWhat we love
- 👍 Respectful and patient staff
- 🚀 Fast and efficient process
- 👨💼 Professional and helpful employees
- ✅ User-friendly identification service
- 🌍 Multilingual support available
Room to improve
- 😠 Rude and unprofessional staff behavior
- ⏱️ Extremely long wait times
- 🔌 Frequent connection drops and disconnections
- 🗣️ Language barriers with operators
- 😤 Impatient and dismissive employees
Postbank
From 638 App Store ratingsWhat we love
- 🚀 Fast biometric login and streamlined authentication
- 👍 Simple and intuitive user interface
- 💳 Easy money transfers and basic transactions
- 🔒 Secure access with biometric features
- ✨ Recent improvements to app stability and usability
Room to improve
- 🐛 Frequent app crashes when viewing transactions
- 😤 Overly complex setup and activation process
- 📉 Significant loss of features compared to previous version
- 🔄 Requires switching between multiple apps (BestSign and Postbank)
- 📱 Poor responsive design on smaller smartphones
Bugs and requests
My WebID
Reported bugs
10 issues- Connection drops during verification process
- Calls get cut off mid-process
- Voiceover and on-screen instructions not synchronized
- App crashes when rotating device or accessing phone number field
- Passport not accepted despite being valid German-issued document
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- Residency permit rejected in favor of ID card only
- Unable to correct mistakes in entered information
- White input box invisible on white background
- Unstable data center connections
- Poor audio quality during video calls
Requested features
10 requests- AI-powered automated verification system
- Clearer TAN (Transaction Authentication Number) explanation
- Better on-screen instructions and voiceover synchronization
- Support for multiple document types (passports, residency permits)
- Improved web browser interface
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- More obvious input field visibility
- Better training video with detailed process steps
- Flexible appointment scheduling (not just morning slots)
- Customer service contact link
- Appointment booking system with shorter wait times
Postbank
Reported bugs
8 issues- App crashes when accessing transaction history
- Setup fails with 'no internet access' error despite connectivity
- QR code scanning impossible during phone activation
- Remember Postbank ID function not working
- Password change function broken
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- Logout button hidden below screen edge
- Contact list display issues on smaller devices
- Real-time transfer functionality disabled
Requested features
10 requests- Transaction notifications (push or email)
- QR code scanning for transfers
- Online mailbox/Posteingang functionality
- Bank statements and account information access
- Real-time transfer capability
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- Template creation and management
- Financial management tools
- Single unified app (eliminate need for BestSign app)
- Better contact display and management
- Account information and interest rate details
In-app purchases
My WebID
No in-app purchases
Postbank
No in-app purchases
