LabFly vs MyHSS
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
LabFly
Schedule convenient blood draw appointments at your home or workplace. This app allows you to book appointments, upload prescriptions, and view test results. Enjoy a private and easy lab experience with mobile phlebotomy services.
- Schedule blood draw appointments
- Upload prescriptions
- View test results
- At-home or at-work service
- Rate lab expert experience
- Book up to 6 months in advance
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LabFly by Northwell Health Labs is an easy-to-use mobile app that brings our lab experts to you. Simply download the app to schedule your next blood draw appointment at a time that fits into your day. Best of all, we come to you at work or home for privacy and maximum convenience. SPECIAL INTRODUCTORY OFFER Use promo code MyLabFly when booking to receive 25% off. Here’s how it works: • Download the LabFly app • Create a profile, enter insurance info and upload your prescription • Schedule a blood draw for yourself or someone you’re caring for • Make same day or future appointments—up to 6 months in advance • Rate your experience with our lab experts • View your test results in the app Learn more at Northwell.edu/Labfly For questions, please call Client Services at (516) 719-1100 or email Labfly@northwell.edu. *Limited-time offer. To redeem, promo code must be entered to receive the discount off your first blood draw. Discount is applied to the convenience fee only. Now through March 31, 2020. If you are homebound, the fees for having a blood draw may be covered by your insurer. For questions, please contact us at (516) 719-1082.
MyHSS
Access your complete medical record, communicate with your care team, and manage appointments. This app provides instant updates and allows scheduling of in-person or virtual visits with specialists. It also offers health resources and the ability to track fitness data.
- View medical records and test results
- Message doctors
- Manage appointment calendar
- Receive care updates
- Schedule virtual appointments
- Access health resources
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Get the official app from HSS | Hospital for Special Surgery, ranked #1 in the world for orthopedics and #2 in the US for rheumatology. Here you'll find everything you need to access your patient information and manage your healthcare at HSS. • View your full medical record and test results in one place • Message doctors and manage your appointment calendar • Get instant notifications for time-sensitive updates about your care • Schedule in-person or virtual appointments with physicians, physical therapists, and other specialists • Learn about care at HSS, the conditions we treat, our locations, and more • Explore expert tips for healthy living, read patient stories, and register for online events • Upload health and fitness data, including data from the "Apple Health app", when enrolled in self-tracking programs.
Screenshots
Verdict
The clearest difference is review sentiment: MyHSS at 73% against LabFly's 12%. MyHSS also leads on rating (4.5 vs 2.6) and monetization model (free vs free with in-app purchases). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MyHSS holds the better App Store score, 4.5 against 2.6. That said, the two scores are not equally well evidenced: MyHSS has 1.1K ratings behind it against 65, so its average is the more settled of the two. Written reviews point the same way: 12% of LabFly's written reviews are positive against 73% of MyHSS's.
Both ship on a similar rhythm, roughly every 6 weeks. The most recent releases landed on October 18, 2026 and October 16, 2026 respectively.
| Parameter | LabFly | MyHSS |
|---|---|---|
| Price | Free | Free |
| Rating | 2.6 (65 ratings) | 4.5 (1.1K ratings) — better |
| Positive reviews | 12.0% of reviews | 73.2% of reviews — better |
| Number of ratings | 65 | 1.1K — better |
| Update frequency | Every 6 weeks | Every 6 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPod | iPhone, iPad, Apple Watch — better |
| Requires iOS | 18.0 | 16.2 — better |
| Further details — not scored | ||
| Size | 144 MB | 187 MB |
| Age rating | 17+ | 17+ |
| Developer | My Personal Health Record Express, Inc. | Hospital for Special Surgery |
Customer experience
LabFly
MyHSS
Bugs and requests
LabFly
Not enough reviews yet to summarise bugs or requests.
MyHSS
Reported bugs
5 issues- Inability to log out or navigate back from certain screens
- Inconsistent behavior when accessing test results
- Vaccination status update feature not functioning properly
- Appointment scheduling issues (unavailable slots shown as available)
- Billing and payment processing problems
Requested features
5 requests- Ability to compare test results over time
- Integration with wearable devices (e.g., Apple Watch)
- Option to share test results with external providers
- Streamlined login and password management
- Improved notification system for appointments and updates
In-app purchases
LabFly
No in-app purchases
MyHSS
No in-app purchases









