Comparison

LabFly vs MyHSS

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

LabFly

Schedule convenient blood draw appointments at your home or workplace. This app allows you to book appointments, upload prescriptions, and view test results. Enjoy a private and easy lab experience with mobile phlebotomy services.

Highlights
  • Schedule blood draw appointments
  • Upload prescriptions
  • View test results
  • At-home or at-work service
  • Rate lab expert experience
  • Book up to 6 months in advance
Read full description

LabFly by Northwell Health Labs is an easy-to-use mobile app that brings our lab experts to you. Simply download the app to schedule your next blood draw appointment at a time that fits into your day. Best of all, we come to you at work or home for privacy and maximum convenience. 
SPECIAL INTRODUCTORY OFFER 
Use promo code MyLabFly when booking to receive 25% off. 
Here’s how it works: • Download the LabFly app • Create a profile, enter insurance info and upload your prescription • Schedule a blood draw for yourself or someone you’re caring for • Make same day or future appointments—up to 6 months in advance • Rate your experience with our lab experts • View your test results in the app Learn more at Northwell.edu/Labfly For questions, please call Client Services at (516) 719-1100 or email Labfly@northwell.edu. 
*Limited-time offer. To redeem, promo code must be entered to receive the discount off your first blood draw. Discount is applied to the convenience fee only. Now through March 31, 2020. If you are homebound, the fees for having a blood draw may be covered by your insurer. For questions, please contact us at (516) 719-1082.

About

MyHSS

Access your complete medical record, communicate with your care team, and manage appointments. This app provides instant updates and allows scheduling of in-person or virtual visits with specialists. It also offers health resources and the ability to track fitness data.

Highlights
  • View medical records and test results
  • Message doctors
  • Manage appointment calendar
  • Receive care updates
  • Schedule virtual appointments
  • Access health resources
Features
Read full description

Get the official app from HSS | Hospital for Special Surgery, ranked #1 in the world for orthopedics and #2 in the US for rheumatology. Here you'll find everything you need to access your patient information and manage your healthcare at HSS. • View your full medical record and test results in one place • Message doctors and manage your appointment calendar • Get instant notifications for time-sensitive updates about your care • Schedule in-person or virtual appointments with physicians, physical therapists, and other specialists • Learn about care at HSS, the conditions we treat, our locations, and more • Explore expert tips for healthy living, read patient stories, and register for online events • Upload health and fitness data, including data from the "Apple Health app", when enrolled in self-tracking programs.

Screenshots

LabFly4 screens
MyHSS4 screens

Verdict

The call

The clearest difference is review sentiment: MyHSS at 73% against LabFly's 12%. MyHSS also leads on rating (4.5 vs 2.6) and monetization model (free vs free with in-app purchases). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

MyHSS holds the better App Store score, 4.5 against 2.6. That said, the two scores are not equally well evidenced: MyHSS has 1.1K ratings behind it against 65, so its average is the more settled of the two. Written reviews point the same way: 12% of LabFly's written reviews are positive against 73% of MyHSS's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 6 weeks. The most recent releases landed on October 18, 2026 and October 16, 2026 respectively.

Scorecard5 real differences · 5 level
LabFly versus MyHSS: the parameters behind the verdict, then further details
ParameterLabFlyMyHSS
PriceFreeFree
Rating2.6 (65 ratings)4.5 (1.1K ratings) — better
Positive reviews12.0% of reviews73.2% of reviews — better
Number of ratings651.1K — better
Update frequencyEvery 6 weeksEvery 6 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPodiPhone, iPad, Apple Watch — better
Requires iOS18.016.2 — better
Further details — not scored
Size144 MB187 MB
Age rating17+17+
DeveloperMy Personal Health Record Express, Inc.Hospital for Special Surgery

Customer experience

LabFly

All ratings61 ratings
Positive42.6%
Neutral1.6%
Negative55.7%
Written reviews25 reviews
Positive12.0%
Neutral4.0%
Negative84.0%

MyHSS

All ratings1,142 ratings
Positive87.7%
Neutral3.9%
Negative8.4%
Written reviews142 reviews
Positive73.2%
Neutral7.7%
Negative19.0%

Bugs and requests

LabFly

Not enough reviews yet to summarise bugs or requests.

MyHSS

Reported bugs

5 issues
  • Inability to log out or navigate back from certain screens
  • Inconsistent behavior when accessing test results
  • Vaccination status update feature not functioning properly
  • Appointment scheduling issues (unavailable slots shown as available)
  • Billing and payment processing problems

Requested features

5 requests
  • Ability to compare test results over time
  • Integration with wearable devices (e.g., Apple Watch)
  • Option to share test results with external providers
  • Streamlined login and password management
  • Improved notification system for appointments and updates

In-app purchases

None

LabFly

No in-app purchases

None

MyHSS

No in-app purchases

Questions

Is LabFly free?
LabFly is free to download, with no in-app purchases.
Is MyHSS free?
MyHSS is free to download, with no in-app purchases.
Which has better reviews, LabFly or MyHSS?
MyHSS is rated higher. LabFly averages 2.6 out of 5 from 65 ratings, while MyHSS averages 4.5 from 1.1K ratings.
Do LabFly or MyHSS have ads?
Neither LabFly nor MyHSS shows ads.
Which is updated more often, LabFly or MyHSS?
LabFly ships an update every 6 weeks, and MyHSS every 6 weeks. Most recently, LabFly was updated on October 18, 2026 and MyHSS on October 16, 2026.

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