Cenlar Mobile™ vs Shellpoint
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Cenlar Mobile™
Manage your home loan conveniently and securely from your mobile device. Make payments, check balances, view statements, and sign up for automatic payments. Utilize calculators to explore interest savings and faster payoff options.
- Make mortgage payments
- Check account balance
- View statements
- Sign up for automatic payments
- Mortgage payoff calculators
- View escrow details
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Cenlar Mobile™ Manage your mortgage on the go. Description and benefits: Cenlar Mobile™ , a convenient and secure way to manage your home loan right from your phone. Easily make a payment, check account balance, see when taxes were paid, view a statement or sign up for automatic payments. The new app has functionality similar to the website. Use our calculators to determine how to save interest and pay off your mortgage sooner. What you can do on Cenlar Mobile™ : • Stay current on your mortgage details and outstanding balance • Make a payment and view payment status • Enroll in AutoPay and view scheduled payments on your mortgage • Calculate changes to PMI based on projected changes to your loan • View details on escrow, taxes and insurance • Calculate the impact of making additional payments on interest cost savings and earlier loan pay off • View the Learning Center to see frequently asked topics and questions How to access: • Complete the secure registration on Cenlar Mobile™ if you have not previously registered on our app or website • Use thumbprint or facial recognition for subsequent login We are listening and will continue to make improvements. Here’s What’s New – o Redesigned and more intuitive user experience o Enhancements to the Payment History screen to display reversed payments o Enhanced messaging for when the app is down for maintenance o Ability to display full loan number o Ability to submit a secure message with one attachment (PDF, PNG, JPEG) Please note you will need [iOS version 13.0] or greater.
Shellpoint
Manage your mortgage conveniently online. View account details, make payments, and access important documents directly from your mobile device. Stay on top of your loan with easy-to-use tools.
- View loan account details
- Make one-time payments
- Schedule recurring payments
- Access statements and documents
- View recent account activity
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Shellpoint: Easily manage your mortgage online with the Shellpoint app. All in the palm of your hand you can view account details, select payment options, access important documents, and more! Download the Shellpoint app to: - View a snapshot of your current loan, including account details, recent activity, and payment info. - Make a one-time payment, view pending payments, or schedule recurring payments. - Access statements and documents. Who is Shellpoint Mortgage Servicing? Shellpoint Mortgage Servicing manages (or “services”) mortgage loans after mortgage lenders originate them. On behalf of lenders and investor clients, Shellpoint Mortgage Servicing accepts and processes mortgage payments from more than 1.7 million homeowners nationwide. In recent years the company has grown to become America’s 5th-largest non-bank mortgage servicer, with over 2,500 employees based out of offices in Florida, South Carolina, Texas, and Arizona.
Screenshots
Verdict
The clearest difference is update cadence: Shellpoint at monthly against Cenlar Mobile™'s every 3 months. Shellpoint also leads on review sentiment (55% vs 46%) and device support (3 vs 1). On price, rating, ratings volume and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.9 for Cenlar Mobile™ against 4.9 for Shellpoint. Both are backed by a comparable volume of ratings — 16K and 17K respectively. Written reviews are what separate them: 46% of Cenlar Mobile™'s written reviews are positive against 55% of Shellpoint's.
Cenlar Mobile™ ships an update every 3 months, Shellpoint monthly. The most recent releases landed on September 24, 2026 and September 23, 2026 respectively.
| Parameter | Cenlar Mobile™ | Shellpoint |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (16K ratings) | 4.9 (17K ratings) |
| Positive reviews | 45.5% of reviews | 55.0% of reviews — better |
| Number of ratings | 16K | 17K — better |
| Update frequency | Every 3 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 107 MB | 73 MB |
| Age rating | 4+ | 4+ |
| Developer | Cenlar | Newrez LLC |
Customer experience
Cenlar Mobile™
Shellpoint
User reviews
Cenlar Mobile™
From 16K App Store ratingsWhat we love
- 👍 User-friendly app
- 💡 Helpful calculators and tools
- 🚀 Easy to make payments
- 👍 Convenient and organized
- 👍 Excellent customer service
Room to improve
- 🐛 Login and registration issues
- 🐛 Payment scheduling problems
- 🐛 Lack of communication and transparency
- 🐛 Incompatibility with other apps
- 🐛 Outdated and buggy features
Shellpoint
From 17K App Store ratingsWhat we love
- 👍 Easy to use
- 👍 Straightforward payment process
- 👍 Convenient payment history
- 👍 Smooth system
- 👍 Easy payment service
Room to improve
- 🐛 App crashes or doesn't load
- 🐛 Outdated and clunky interface
- 🐛 Slow performance
- 🐛 Lack of modern features
- 🐛 Unreliable customer service
Bugs and requests
Cenlar Mobile™
Reported bugs
5 issues- App not working on iPad
- Notifications not functioning properly
- Inability to contact customer service
- Inconsistent app behavior and errors
- Syncing issues with online account
Requested features
5 requests- Ability to upload photos from mobile device
- Improved navigation and information accessibility
- Better integration with budgeting/money management apps
- Faster payment processing and confirmation
- More frequent escrow analysis updates
Shellpoint
Reported bugs
3 issues- Unable to access loan information
- Keyboard not working in app
- Login issues, unable to log in
Requested features
4 requests- Ability to set up and save multiple accounts
- Push notifications for due dates
- Clearer payment history breakdown
- Partial payment option
In-app purchases
Cenlar Mobile™
No in-app purchases
Shellpoint
No in-app purchases
Questions
Is Cenlar Mobile™ free?
Is Shellpoint free?
Which has better reviews, Cenlar Mobile™ or Shellpoint?
Do Cenlar Mobile™ or Shellpoint have ads?
Which is updated more often, Cenlar Mobile™ or Shellpoint?
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