AAMI App vs ING Banking
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
AAMI App
Manage your AAMI insurance policies conveniently from your smartphone. Update personal information, pay renewals, view policy documents, and track claims with real-time status updates. Receive important notifications about your policies.
- Manage supported insurance policies
- Update personal and payment details
- Pay policy renewals
- View policy documents
- Track home and motor claims
- Receive policy notifications
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The AAMI App is here! Got an AAMI insurance policy? Then this is for you! The AAMI App makes it easy to check and manage supported policies, right from your pocket. “What can I do with this app?!” you’re probably wondering. Good question! • Update your personal details, like your address and payment details. • Pay your renewal. • Check policy docs. • Track home and motor claims, with status updates as they progress. • Receive notifications about things like finalised claims and upcoming renewals. Sounds good, right? We’ve said it before, and we’ll say it again… Lucky you’re with AAMI!
ING Banking
A redesigned mobile banking application offering a faster, simpler, and more intuitive way to manage your finances. It provides easy access to balances, quick money transfers, and robust security features for peace of mind.
- Check balance at a glance
- Move money in seconds
- Manage accounts easily
- Biometric login
- Real-time alerts
- 24/7 security
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ING Banking - Do Your Thing is ING Australia's new mobile banking app for everyday banking, savings and account management. Moving from the legacy app? While we roll out this latest app, some products and features are not available just yet. You can still manage your products via online banking from your mobile browser where you need to. Opened your first account? You’re in the right place. Home to Savings Booster, our latest ING app is built to support your everyday banking - and it’s ready to roll with enhanced protection features. We’re actively working on a few improvements and regular updates are on the way to keep things running smoothly. Here’s what you can expect: • Instant notifications, a newly added mobile pin, and even more security features on the way • Transfer money in seconds and manage your accounts with just a few taps • Biometric login, real-time alerts, and advanced security features keep your money safe and your mind at ease • Whether you're at home or on the move, the ING app is your 24/7 banking companion. A few things to know: Normal data charges apply. Please check with your mobile phone service provider for details. Using your mobile to bank with ING is subject to certain limitations as not all internet banking features are available. ING is a business name of ING Bank (Australia) Limited ABN 24 000 893 292 AFSL 229823. Australian Credit Licence 229823. You can read our Terms of Use and Target Market Determinations at ing.com.au. Got questions? Visit the ING Help Hub at https://helphub.ing.com.au
Screenshots
Verdict
The clearest difference is rating: ING Banking at 5.0 against AAMI App's 4.7. ING Banking also leads on update cadence (fortnightly vs every 5 weeks) and monetization model (free vs ad-supported). AAMI App's advantage is ratings volume (29 vs 1) and review sentiment (17% vs 2%). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ING Banking holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: AAMI App has 29 ratings behind it against 1, so its average is the more settled of the two. Written reviews complicate that: 17% of AAMI App's written reviews are positive against 2% of ING Banking's, so the app with the better star average is not the one people write more warmly about.
AAMI App ships an update every 5 weeks, ING Banking fortnightly. The most recent releases landed on September 25, 2026 and September 26, 2026 respectively.
| Parameter | AAMI App | ING Banking |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (29 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 17.2% of reviews — better | 2.4% of reviews |
| Number of ratings | 29 — better | 1 |
| Update frequency | Every 5 weeks | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 18.6 | 16.0 — better |
| Further details — not scored | ||
| Size | 249 MB | 242 MB |
| Age rating | 4+ | 4+ |
| Developer | AAI Limited | ING Bank (Australia) Limited |
Customer experience
AAMI App
ING Banking
Bugs and requests
AAMI App
Reported bugs
15 issues- App crashes when accessing driver rewards tab
- Login failures and 'something went wrong' errors
- Policies not displaying despite being added
- Chat disconnects and loses conversation history
- Claim information wiped when receiving calls/texts
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- App logs out mid-claim without saving progress
- Home page error preventing policy viewing
- Contact information update functionality broken
- Payment processing fails despite correct details
- Incompatibility with iPhone 15
- Weather alert notifications lose information after login
- Trip tracking marks false hard braking/cornering
- Slow server response times for claim retrieval
- Photo upload errors on existing claims
- iOS app requires force-close to access after rejection
Requested features
12 requests- Direct payment button for installments
- Policy documents viewable within app
- Ability to update address and contact details in app
- Copy-paste functionality for claim numbers
- Save progress when filing claims
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- Consistent payment date change functionality
- Email contact option for inquiries
- Display all policies without errors
- Offline access to policy information
- Integration of all AAMI services in single app
- Improved weather alert functionality
- Better trip tracking accuracy for driver rewards
ING Banking
Not enough reviews yet to summarise bugs or requests.
In-app purchases
AAMI App
No in-app purchases
ING Banking
No in-app purchases
Questions
Is AAMI App free?
Is ING Banking free?
Which has better reviews, AAMI App or ING Banking?
Do AAMI App or ING Banking have ads?
Which is updated more often, AAMI App or ING Banking?
Other comparisons
