Comparison

NRMA Insurance vs AAMI App

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

NRMA Insurance

Manage your insurance policies, get quotes, and track claims from your mobile device. Access exclusive rewards and benefits through the Help Hub program, including discounts and safety features.

Highlights
  • Manage insurance policies
  • Get insurance quotes
  • Make and track claims
  • View policy documents
  • Access rewards program
  • Receive weather alerts
  • Track driving habits
Features
Read full description

Manage your insurance on the go The NRMA Insurance app helps put you in control, where you can easily manage your policies and start and track claims. Plus, if eligible you can join Help Hub – NRMA Insurance’s rewards program – to get access to available benefits and offers. What you can do with our app: • Get an insurance quote • Make payments • View policy documents • Make and track insurance claims • Join the NRMA Insurance rewards program, Help Hub* (if eligible). Join Help Hub and you can: • Get access to available offers and discounts • Participate in Safety Challenges which we have from time to time • Subscribe to Weather Alerts to get notified of large hail events in your chosen location • Enable Safer Journeys to track your driving trips and identify key events to help you understand and improve your driving habits Eligibility to join Help Hub is subject to the NRMA Insurance Online Terms of Use at https://www.nrma.com.au/terms

About

AAMI App

Manage your AAMI insurance policies conveniently from your smartphone. Update personal information, pay renewals, view policy documents, and track claims with real-time status updates. Receive important notifications about your policies.

Highlights
  • Manage supported insurance policies
  • Update personal and payment details
  • Pay policy renewals
  • View policy documents
  • Track home and motor claims
  • Receive policy notifications
Features
Read full description

The AAMI App is here! Got an AAMI insurance policy? Then this is for you! The AAMI App makes it easy to check and manage supported policies, right from your pocket. “What can I do with this app?!” you’re probably wondering. Good question! • Update your personal details, like your address and payment details. • Pay your renewal. • Check policy docs. • Track home and motor claims, with status updates as they progress. • Receive notifications about things like finalised claims and upcoming renewals. Sounds good, right? We’ve said it before, and we’ll say it again… Lucky you’re with AAMI!

Screenshots

NRMA Insurance4 screens
AAMI App4 screens

Verdict

The call

The clearest difference is rating: AAMI App at 4.7 against NRMA Insurance's 3.9. NRMA Insurance's advantage is monetization model (free vs ad-supported). On price, review sentiment, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

AAMI App holds the better App Store score, 4.7 against 3.9. Both are backed by a comparable volume of ratings — 11 and 29 respectively. Written reviews complicate that: 23% of NRMA Insurance's written reviews are positive against 17% of AAMI App's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

NRMA Insurance ships an update every 4 weeks, AAMI App every 5 weeks. The most recent releases landed on September 24, 2026 and September 25, 2026 respectively.

Scorecard2 real differences · 8 level
NRMA Insurance versus AAMI App: the parameters behind the verdict, then further details
ParameterNRMA InsuranceAAMI App
PriceFreeFree
Rating3.9 (11 ratings)4.7 (29 ratings) — better
Positive reviews23.2% of reviews — better17.2% of reviews
Number of ratings1129 — better
Update frequencyEvery 4 weeks — betterEvery 5 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterAd-supported
DevicesiPhone, iPadiPhone, iPad
Requires iOS17.0 — better18.6
Further details — not scored
Size132 MB249 MB
Age rating4+4+
DeveloperInsurance Australia GroupAAI Limited

Customer experience

NRMA Insurance

All ratings11 ratings
Positive72.7%
Neutral0.0%
Negative27.3%
Written reviews125 reviews
Positive23.2%
Neutral4.8%
Negative72.0%

AAMI App

All ratings29 ratings
Positive93.1%
Neutral3.4%
Negative3.4%
Written reviews99 reviews
Positive17.2%
Neutral8.1%
Negative74.7%

Bugs and requests

NRMA Insurance

Not enough reviews yet to summarise bugs or requests.

AAMI App

Reported bugs

15 issues
  • App crashes when accessing driver rewards tab
  • Login failures and 'something went wrong' errors
  • Policies not displaying despite being added
  • Chat disconnects and loses conversation history
  • Claim information wiped when receiving calls/texts
Show 10 more
  • App logs out mid-claim without saving progress
  • Home page error preventing policy viewing
  • Contact information update functionality broken
  • Payment processing fails despite correct details
  • Incompatibility with iPhone 15
  • Weather alert notifications lose information after login
  • Trip tracking marks false hard braking/cornering
  • Slow server response times for claim retrieval
  • Photo upload errors on existing claims
  • iOS app requires force-close to access after rejection

Requested features

12 requests
  • Direct payment button for installments
  • Policy documents viewable within app
  • Ability to update address and contact details in app
  • Copy-paste functionality for claim numbers
  • Save progress when filing claims
Show 7 more
  • Consistent payment date change functionality
  • Email contact option for inquiries
  • Display all policies without errors
  • Offline access to policy information
  • Integration of all AAMI services in single app
  • Improved weather alert functionality
  • Better trip tracking accuracy for driver rewards

In-app purchases

None

NRMA Insurance

No in-app purchases

None

AAMI App

No in-app purchases

Questions

Is NRMA Insurance free?
NRMA Insurance is free to download, with no in-app purchases.
Is AAMI App free?
AAMI App is free to download, with no in-app purchases.
Which has better reviews, NRMA Insurance or AAMI App?
AAMI App is rated higher. NRMA Insurance averages 3.9 out of 5 from 11 ratings, while AAMI App averages 4.7 from 29 ratings.
Do NRMA Insurance or AAMI App have ads?
Neither NRMA Insurance nor AAMI App shows ads.
Which is updated more often, NRMA Insurance or AAMI App?
NRMA Insurance ships an update every 4 weeks, and AAMI App every 5 weeks. Most recently, NRMA Insurance was updated on September 24, 2026 and AAMI App on September 25, 2026.

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