Comparison

NIPSCO vs Xfinity Mobile Care

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

NIPSCO

Manage your utility account with ease. View bills, track energy usage, report outages, and make payments from anywhere. Enroll in convenient programs like AutoPay and Budget Plan to simplify your service.

Highlights
  • View and pay bills
  • Track energy usage
  • Report and manage outages
  • Enroll in payment programs
  • Manage multiple accounts
  • Secure login with biometrics
Features
Read full description

We want to make things easier for YOU! Convenience. Control. Choice. Download the free NIPSCO Mobile App today and customize your account so it’s perfect for YOU. Easily view your bill, check usage or make a payment. Enroll in programs like AutoPay, Budget Plan and many more. From anywhere, at any time! Features include: OUTAGE INFORMATION • See and report power outages • Manage outage alert settings ACCOUNT MANAGEMENT • Pay bills and view payment history • Start, stop or move your natural gas and/or electric service • View payment history • Enroll in our billing and payment programs like AutoPay, Budget Plan and Paperless Billing USAGE INFORMATION • See your energy usage history • Compare your month-over-month usage CONVENIENCE • Download a PDF of your bill • Manage multiple accounts from within the app • Easily log in with Touch ID®/Face ID®

About

Xfinity Mobile Care

This app provides comprehensive support for your mobile device, including easy claim filing, live tech assistance, and access to helpful tips. It also offers advanced security features to protect you from online threats and allows you to view your device protection coverage details.

Highlights
  • Simple claim filing and tracking
  • Live tech support via call, chat, or screen share
  • Access to device tips and quick fixes
  • Malware and phishing link blocking
  • View device protection coverage details
  • Advanced VPN for identity protection
Features
Read full description

Xfinity Mobile Care by Assurant® is your smart companion for mobile support – designed with simplicity in mind. Get the most out of your device while keeping your protection just a tap away. Whether you’re checking your coverage or troubleshooting a device issue, the Xfinity Mobile Care app puts control and confidence in your hands. Note: Access to the Xfinity Mobile Care app’s complete list of features is available only to those users enrolled in an Xfinity Mobile Care protection plan. Key Features * Coverage and Claims for Your Devices at Your Fingertips View your protection plan details, including service fees, deductibles, and coverage documents. File and track claims with ease. * Live Tech Support Connect with tech experts via chat, call, screen share, or camera share for fast help with setup, connectivity, and device troubleshooting. Available 9am-midnight ET, 7 days a week excluding major holidays. * Self-Help Center Explore thousands of device-specific tips, tricks, and step-by-step guides to solve common issues on your own.

Screenshots

NIPSCO4 screens
Xfinity Mobile Care4 screens

Verdict

The call

The clearest difference is rating: NIPSCO at 4.8 against Xfinity Mobile Care's 4.4. NIPSCO also leads on review sentiment (31% vs 13%) and ratings volume (26K vs 2.5K). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

NIPSCO holds the better App Store score, 4.8 against 4.4. That said, the two scores are not equally well evidenced: NIPSCO has 26K ratings behind it against 2.5K, so its average is the more settled of the two. Written reviews point the same way: 31% of NIPSCO's written reviews are positive against 13% of Xfinity Mobile Care's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 2 months. Both last shipped on September 24, 2026.

Scorecard3 real differences · 7 level
NIPSCO versus Xfinity Mobile Care: the parameters behind the verdict, then further details
ParameterNIPSCOXfinity Mobile Care
PriceFreeFree
Rating4.8 (26K ratings) — better4.4 (2.5K ratings)
Positive reviews31.3% of reviews — better12.9% of reviews
Number of ratings26K — better2.5K
Update frequencyEvery 2 monthsEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS14.0 — better15.1
Further details — not scored
Size33 MB86 MB
Age rating4+4+
DeveloperSmart Energy Systems LLCAssurant, Incorporated

Customer experience

NIPSCO

All ratings25,852 ratings
Positive94.4%
Neutral2.6%
Negative3.1%
Written reviews99 reviews
Positive31.3%
Neutral6.1%
Negative62.6%

Xfinity Mobile Care

All ratings2,527 ratings
Positive84.6%
Neutral2.8%
Negative12.7%
Written reviews62 reviews
Positive12.9%
Neutral4.8%
Negative82.3%

User reviews

NIPSCO

From 26K App Store ratings

What we love

  • 🚀 Great for outages
  • 👍 Convenient
  • 👍 Easy to navigate
  • 👍 User friendly
  • 👍 Excellent service

Room to improve

  • 🐛 Bill payment issues
  • 💰 Charges for payments
  • 🐛 App down frequently
  • 🔒 Login issues
  • 🐛 Facial recognition not working

Xfinity Mobile Care

From 2.5K App Store ratings

What we love

  • 👍 Good so far
  • 🚀 Excellent app

Room to improve

  • 🐛 Can't delete Mobil care
  • 🐛 Issues getting replacement phone
  • 🐛 Months waiting for replacement device
  • 🐛 Didn't see anything really helpful

Bugs and requests

NIPSCO

Reported bugs

3 issues
  • Frequent app crashes
  • Incorrect due date shown
  • Bank account info disappearing

Requested features

4 requests
  • Allow payments before due date
  • Add outage reporting
  • Improve password reset process
  • Provide billing statement download

Xfinity Mobile Care

Reported bugs

3 issues
  • Screen damage issue on trade-in
  • No communication on claim status
  • Ticket closed without resolution

Requested features

2 requests
  • Access to iPhone 16 guide
  • Provide labels to return old phone

In-app purchases

None

NIPSCO

No in-app purchases

None

Xfinity Mobile Care

No in-app purchases

Questions

Is NIPSCO free?
NIPSCO is free to download, with no in-app purchases.
Is Xfinity Mobile Care free?
Xfinity Mobile Care is free to download, with no in-app purchases.
Which has better reviews, NIPSCO or Xfinity Mobile Care?
NIPSCO is rated higher. NIPSCO averages 4.8 out of 5 from 26K ratings, while Xfinity Mobile Care averages 4.4 from 2.5K ratings.
Do NIPSCO or Xfinity Mobile Care have ads?
Neither NIPSCO nor Xfinity Mobile Care shows ads.
Which is updated more often, NIPSCO or Xfinity Mobile Care?
NIPSCO ships an update every 2 months, and Xfinity Mobile Care every 2 months. Most recently, NIPSCO was updated on September 24, 2026 and Xfinity Mobile Care on September 24, 2026.

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