osTicket Admin vs OpenProject
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
osTicket Admin
This mobile application is designed for administrators of the osTicket system. It allows for efficient management of support tickets directly from a mobile device. Users can oversee and respond to customer inquiries on the go.
- Mobile ticket management
- Administer osTicket system
- Respond to customer inquiries
- On-the-go support management
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osTicket admin - a mobile application for admin users of the osticket system
OpenProject
Manage your projects on the go with this open-source tool. Track tasks, collaborate with your team, and update project statuses in real time from your iOS device. Stay organized and productive wherever your work takes you.
- Create, view, and edit work packages
- Update task status, priority, and assignees
- Instant commenting and collaboration
- Attach and review files
- Real-time project progress tracking
- Log time directly in the app
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OpenProject Mobile brings the power of open-source project management directly to your iOS device. Stay organized, connected, and productive - wherever your projects take you. Access all your work packages, track progress, collaborate with your team, and stay aligned with your projects in real time. Whether you’re managing tasks, updating statuses, or reviewing project timelines, OpenProject Mobile ensures you never miss a beat. Key Features: * Create, view, and edit work packages * Update status, priority, and assignees * Comment and collaborate instantly * Attach files and review attachments * Stay informed about project progress, tasks, and deadlines - anytime, anywhere. * Track your work and log time directly within the app to keep your reporting up to date. Ideal for agile teams, distributed workforces, and organizations that rely on transparent project collaboration, OpenProject Mobile keeps your workflow efficient and aligned - right from your pocket. To use this app, you need access to an existing OpenProject installation.
Screenshots
Verdict
The clearest difference is in-app purchases: OpenProject at none against osTicket Admin's 1. OpenProject also leads on review sentiment (50% vs 33%). osTicket Admin's advantage is rating (2.3 vs 2.0) and update cadence (every 2 weeks vs monthly). On price, ratings volume, ads and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. osTicket Admin sells 1 in-app purchase, starting at $1.99 per month. OpenProject asks for nothing beyond the download.
osTicket Admin holds the better App Store score, 2.3 against 2.0. Both are backed by a comparable volume of ratings — 9 and 4 respectively. Written reviews complicate that: 33% of osTicket Admin's written reviews are positive against 50% of OpenProject's, so the app with the better star average is not the one people write more warmly about.
osTicket Admin ships an update every 2 weeks, OpenProject monthly. The most recent releases landed on October 4, 2026 and October 13, 2026 respectively.
| Parameter | osTicket Admin | OpenProject |
|---|---|---|
| Price | Free | Free |
| Rating | 2.3 (9 ratings) — better | 2.0 (4 ratings) |
| Positive reviews | 33.3% of reviews | 50.0% of reviews — better |
| Number of ratings | 9 — better | 4 |
| Update frequency | Every 2 weeks — better | Monthly |
| Ads | No | No |
| In-app purchases | Yes | No — better |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 13.0 — better | 16.4 |
| Further details — not scored | ||
| Size | 33 MB | 72 MB |
| Age rating | 17+ | 4+ |
| Developer | Luis Fernando Pimenta ME | OpenProject GmbH |
Customer experience
osTicket Admin
OpenProject
In-app purchases
osTicket Admin
- Pro feature$1.991 Month
OpenProject
No in-app purchases
