N vs osTicket Admin
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
N
Manage your N-central server remotely from your iPhone or iPad. Acknowledge issues, add notes, view device details, and monitor automation tasks, scripts, and software pushes. Perform remote actions on managed mobile devices.
- Acknowledge issues
- Add notes to devices
- View device and service details
- Monitor automation tasks
- Run scripts
- Manage mobile devices remotely
Read full descriptionHide full description
The N-central Mobile app allows you to access your N-central server (versions 11 and above *) from your iPhone and iPad. N-central Mobile lets you acknowledge issues, add notes to devices, view the details of devices and services, and see the status of automation tasks, scripts and software pushes that N-central is running on your behalf. The following automation policies can be run on devices: - AV Defender Quick - AV Defender Full Scan - Update Asset Information - Create Restore Point - Delete Temporary Files - Empty Recycle Bin - Disk Cleanup - Enable DHCP - Renew DHCP - Flush DNS - Log Off User - Start Services Set to Auto - Restart System - Shutdown System The following backup operations can be run on devices: - Full backup - Incremental backup - Verify backup Support for running scripts on devices is also provided. N-central Mobile also enables you to view the location and perform remote actions on managed mobile devices: - Send messages - Update asset information - Mark as lost - Lock - Reset passwords - Erase * Compatibility is not assured with unsupported or deprecated versions of N-central.
osTicket Admin
This mobile application is designed for administrators of the osTicket system. It allows for efficient management of support tickets directly from a mobile device. Users can oversee and respond to customer inquiries on the go.
- Mobile ticket management
- Administer osTicket system
- Respond to customer inquiries
- On-the-go support management
Read full descriptionHide full description
osTicket admin - a mobile application for admin users of the osticket system
Screenshots
Verdict
The clearest difference is rating: osTicket Admin at 2.3 against N's 1.2. osTicket Admin also leads on update cadence (every 2 weeks vs every 6 weeks) and review sentiment (33% vs 21%). N's advantage is in-app purchases (none vs 1) and ratings volume (33 vs 9). On price, ads, device support and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. osTicket Admin sells 1 in-app purchase, starting at $1.99 per month. N asks for nothing beyond the download.
osTicket Admin holds the better App Store score, 2.3 against 1.2. Both are backed by a comparable volume of ratings — 33 and 9 respectively. Written reviews point the same way: 21% of N's written reviews are positive against 33% of osTicket Admin's.
N ships an update every 6 weeks, osTicket Admin every 2 weeks. The most recent releases landed on August 30, 2026 and August 25, 2026 respectively.
| Parameter | N | osTicket Admin |
|---|---|---|
| Price | Free | Free |
| Rating | 1.2 (33 ratings) | 2.3 (9 ratings) — better |
| Positive reviews | 21.1% of reviews | 33.3% of reviews — better |
| Number of ratings | 33 — better | 9 |
| Update frequency | Every 6 weeks | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 13.0 | 13.0 |
| Further details — not scored | ||
| Size | 38 MB | 33 MB |
| Age rating | 4+ | 17+ |
| Developer | N-able Technologies Inc. | Luis Fernando Pimenta ME |
Customer experience
N
osTicket Admin
Bugs and requests
N
Reported bugs
43 issues- MFA token field covered by login button
- No SSO login
- Issues staying connected during a session
- 2FA not working
- Invalid Token message
Show 38 moreShow fewer
- Login times out before MFA can complete
- Constantly logged out
- @ symbol not working for server passwords
- Resolution mismatch on iPhone 14 Pro Max (remote control)
- Mouse cursor offset in remote control
- Crashes when trying to use remote feature
- Getting stuck in 'limbo' on screens
- Remote cursor rarely shows up
- Remote session crashes
- Cannot send Ctrl+Alt+Delete in remote session
- Crashes immediately when tapping options gear in a session
- App doesn't load tenants
- Crashes on startup
- Unable to open app after iOS 13.3 update
- Customer list won't load
- Constant 'unable to load' messages
- Previous updates removed ability to acknowledge alerts
- Cannot switch between clients/sites
- UI is broken with iOS 13
- Top menu layers load in wrong order
- Top bar missing to navigate within the app
- Green bar at the top overlaps menu icon
- App no longer works after server update
- MSP connect doesn't work / Failed to Parse XML
- App crashes when selecting devices
- App crashes on opening
- App has stood still with product changes
- Rotation no longer works on iPad
- Last scan time displays in GMT
- App crashes trying to log on iOS 9.3
- Version issue (always shows old version)
- App crashes when trying to zoom screen in remote control
- Cursor position in trackpad mode not resolved
- App crashes on iPad Pro
- Cannot be used in landscape mode on iPad Pro
- App crashes on iOS10 devices
- App crashes on iOS 13 devices
- App crashes on opening
Requested features
15 requests- Add remote session functionality
- Add NetPath feature
- Add landscape view for iPad
- Add push notifications
- Add ability to run scripts with additional commands
Show 10 moreShow fewer
- Add ability to unlock AD users to reset passwords
- Add MFA support
- Add ability to restart, stop, start services on devices
- Add remote control/access devices from iPhone
- Add ability to restart devices from iPhone
- Add ability to filter alerts by type
- Add SSO support
- Improve filtering capabilities
- Add native iPad support
- Add remediation tasks, remote desktop, push alerts, tweak monitors
osTicket Admin
Not enough reviews yet to summarise bugs or requests.
In-app purchases
N
No in-app purchases
osTicket Admin
- Pro feature$1.991 Month
