Autotask LiveMobile vs N
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Autotask LiveMobile
This app provides Managed Service Providers (MSPs) with mobile access to their Autotask PSA data. It allows users to manage service calls, tickets, tasks, and appointments, and enter time entries while away from their desks.
- Real-time access to service calls, tickets, tasks, and appointments
- Mobile time entry for Autotask
- Schedule appointments and to-dos on the go
- Search account and contact information
- Full dashboard experience on mobile
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Datto’s Autotask LiveMobile Managed Service Providers (MSPs) need flexibility to manage client demands and get work done while away from their desks. LiveMobile enables Autotask PSA users to access their necessary work while on-the-go. Check in on your business anytime, from anywhere. We provide a full dashboard experience right to your mobile device. Access your service calls, tickets, tasks, appointments and to-dos in real-time. Enter your time into Autotask from your mobile device before it’s forgotten. Schedule appointments and to-dos the moment they come to mind. Search and access your account and contact information on the go. All Autotask PSA users have read-only access to their data with LiveMobile at no charge (no license activation is required). A LiveMobile license activation will be required to make updates to Autotask PSA from your mobile device.
N
Manage your N-central server remotely from your iPhone or iPad. Acknowledge issues, add notes, view device details, and monitor automation tasks, scripts, and software pushes. Perform remote actions on managed mobile devices.
- Acknowledge issues
- Add notes to devices
- View device and service details
- Monitor automation tasks
- Run scripts
- Manage mobile devices remotely
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The N-central Mobile app allows you to access your N-central server (versions 11 and above *) from your iPhone and iPad. N-central Mobile lets you acknowledge issues, add notes to devices, view the details of devices and services, and see the status of automation tasks, scripts and software pushes that N-central is running on your behalf. The following automation policies can be run on devices: - AV Defender Quick - AV Defender Full Scan - Update Asset Information - Create Restore Point - Delete Temporary Files - Empty Recycle Bin - Disk Cleanup - Enable DHCP - Renew DHCP - Flush DNS - Log Off User - Start Services Set to Auto - Restart System - Shutdown System The following backup operations can be run on devices: - Full backup - Incremental backup - Verify backup Support for running scripts on devices is also provided. N-central Mobile also enables you to view the location and perform remote actions on managed mobile devices: - Send messages - Update asset information - Mark as lost - Lock - Reset passwords - Erase * Compatibility is not assured with unsupported or deprecated versions of N-central.
Screenshots
Verdict
The clearest difference is rating: Autotask LiveMobile at 1.6 against N's 1.1. N's advantage is monetization model (free vs free with in-app purchases) and iOS requirement (13.0 vs 15.6). On price, review sentiment, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Autotask LiveMobile holds the better App Store score, 1.6 against 1.1. Both are backed by a comparable volume of ratings — 75 and 34 respectively. Written reviews complicate that: 15% of Autotask LiveMobile's written reviews are positive against 21% of N's, so the app with the better star average is not the one people write more warmly about.
Autotask LiveMobile ships an update every 2 months, N every 6 weeks. Both last shipped on October 23, 2026.
| Parameter | Autotask LiveMobile | N |
|---|---|---|
| Price | Free | Free |
| Rating | 1.6 (75 ratings) — better | 1.1 (34 ratings) |
| Positive reviews | 15.3% of reviews | 21.1% of reviews — better |
| Number of ratings | 75 — better | 34 |
| Update frequency | Every 2 months | Every 6 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.6 | 13.0 — better |
| Further details — not scored | ||
| Size | 70 MB | 38 MB |
| Age rating | 4+ | 4+ |
| Developer | Kaseya International Limited | N-able Technologies Inc. |
Customer experience
Autotask LiveMobile
N
User reviews
Autotask LiveMobile
From 75 App Store ratingsWhat we love
- 🚀 App stabilized
- 👍 Functional for daily activities
- 🚀 Excellent once activated
Room to improve
- 🐛 App functionality issues
- 🐛 Limited to useless
- 🐛 Crashes way too much
- 🐛 The latest update has made the software completely unusable
- 🐛 Bad app
N
From 34 App Store ratingsWhat we love
- 👍 Clean and intuitive UI
- 👍 Useful for on-the-go access
- 👍 Improved usability after updates (historically)
- 👍 Works well for basic overview
Room to improve
- 🐛 Constant crashes
- 🐛 Login issues (MFA, SSO, token errors)
- 🐛 Unusable after iOS updates
- 🐛 Remote control/session failures
- 🐛 Connectivity problems
Bugs and requests
Autotask LiveMobile
Reported bugs
6 issues- SSO sign in redirection not working
- App crashes on iPhone X
- Cannot update/enter time entries, or modify tickets
- Cannot hit radio buttons on checklists
- 2fa keeps breaking
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- Cannot view Open Tickets
Requested features
2 requests- Push notifications for Tickets
- Fingerprint access
N
Reported bugs
43 issues- MFA token field covered by login button
- No SSO login
- Issues staying connected during a session
- 2FA not working
- Invalid Token message
Show 38 moreShow fewer
- Login times out before MFA can complete
- Constantly logged out
- @ symbol not working for server passwords
- Resolution mismatch on iPhone 14 Pro Max (remote control)
- Mouse cursor offset in remote control
- Crashes when trying to use remote feature
- Getting stuck in 'limbo' on screens
- Remote cursor rarely shows up
- Remote session crashes
- Cannot send Ctrl+Alt+Delete in remote session
- Crashes immediately when tapping options gear in a session
- App doesn't load tenants
- Crashes on startup
- Unable to open app after iOS 13.3 update
- Customer list won't load
- Constant 'unable to load' messages
- Previous updates removed ability to acknowledge alerts
- Cannot switch between clients/sites
- UI is broken with iOS 13
- Top menu layers load in wrong order
- Top bar missing to navigate within the app
- Green bar at the top overlaps menu icon
- App no longer works after server update
- MSP connect doesn't work / Failed to Parse XML
- App crashes when selecting devices
- App crashes on opening
- App has stood still with product changes
- Rotation no longer works on iPad
- Last scan time displays in GMT
- App crashes trying to log on iOS 9.3
- Version issue (always shows old version)
- App crashes when trying to zoom screen in remote control
- Cursor position in trackpad mode not resolved
- App crashes on iPad Pro
- Cannot be used in landscape mode on iPad Pro
- App crashes on iOS10 devices
- App crashes on iOS 13 devices
- App crashes on opening
Requested features
15 requests- Add remote session functionality
- Add NetPath feature
- Add landscape view for iPad
- Add push notifications
- Add ability to run scripts with additional commands
Show 10 moreShow fewer
- Add ability to unlock AD users to reset passwords
- Add MFA support
- Add ability to restart, stop, start services on devices
- Add remote control/access devices from iPhone
- Add ability to restart devices from iPhone
- Add ability to filter alerts by type
- Add SSO support
- Improve filtering capabilities
- Add native iPad support
- Add remediation tasks, remote desktop, push alerts, tweak monitors
In-app purchases
Autotask LiveMobile
No in-app purchases
N
No in-app purchases
