No official affiliation
Couldn’t get it work internally
Off to a good start
There are very limited futures, but it's off to a good start. So far, everything is stable, and it works quickly. I hope it doesn't get abandoned and all futures from the web version get implemented.
Fraudulent developer
This developer is a fraud. Signed up for this all 3-4 months ago. After a few weeks decided not for me. No way to cancel subscription through app. Contacted developer via email and phone. Being totally ghosted. Had to open up case with credit card company to force action for no more charges to my credit card. Total joke of a company here
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Lacks main features but promising
You can see the tickets, respond or change the status of the ticket. It also shows the customized queue menus. Ads are not annoying, developer needs to make some money. I see that app was updated recently but mostly for push functions. There is a lot of room for improvement to for basic functions before people can use this much demanded app:
- cannot assign tickets to agents
- you need to login every time )which is not a big deal as info is preserved)
- pictures embedded by the WYSIWYG editor does not show up (just icon)
- you cannot respond in HTML editor hence cannot add embed photos in your response
- you cannot enter anything into custom fields, although it displays the existing values
- cannot assign tickets to agents
- you need to login every time )which is not a big deal as info is preserved)
- pictures embedded by the WYSIWYG editor does not show up (just icon)
- you cannot respond in HTML editor hence cannot add embed photos in your response
- you cannot enter anything into custom fields, although it displays the existing values
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Doesn’t work
SSL error even when certificate is valid. App doesn’t work
