Take Control Console vs osTicket Admin
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Take Control Console
This platform offers real-time remote access and support for Windows and Mac devices. It enables efficient remote management and monitoring, allowing for cost-effective business interventions. Access your desktop from any smartphone or tablet, chat with users, and check system information.
- Real-time remote access
- Remote management and monitoring
- Cross-platform support (Windows/Mac)
- Chat with remote users
- View remote system information
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The best remote support is not the one you’re thinking. Try a real-time platform able to deliver much more than just remote access & support: MSP Anywhere also provides easy and efficient remote management and monitoring, allowing a cost-saving complete intervention over your business. Taking advantage of the industry’s fastest protocol, access your Windows® OS or Mac OS® devices from any smartphone or tablet. Like thousands of other users worldwide, enjoy this app to: •Easily provide Support to any Windows® OS or Mac OS®; •Access any machine desktop as if you’re in front of it; •Chat with the remote user; •Check the remote system info; •And much, much more…
osTicket Admin
This mobile application is designed for administrators of the osTicket system. It allows for efficient management of support tickets directly from a mobile device. Users can oversee and respond to customer inquiries on the go.
- Mobile ticket management
- Administer osTicket system
- Respond to customer inquiries
- On-the-go support management
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osTicket admin - a mobile application for admin users of the osticket system
Screenshots
Verdict
The clearest difference is rating: osTicket Admin at 2.3 against Take Control Console's 1.7. osTicket Admin also leads on update cadence (every 2 weeks vs every 3 months) and review sentiment (33% vs 23%). Take Control Console's advantage is in-app purchases (none vs 1). On price, ratings volume, ads and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. osTicket Admin sells 1 in-app purchase, starting at $1.99 per month. Take Control Console asks for nothing beyond the download.
osTicket Admin holds the better App Store score, 2.3 against 1.7. Both are backed by a comparable volume of ratings — 11 and 9 respectively. Written reviews point the same way: 23% of Take Control Console's written reviews are positive against 33% of osTicket Admin's.
Take Control Console ships an update every 3 months, osTicket Admin every 2 weeks. The most recent releases landed on September 20, 2026 and August 25, 2026 respectively.
| Parameter | Take Control Console | osTicket Admin |
|---|---|---|
| Price | Free | Free |
| Rating | 1.7 (11 ratings) | 2.3 (9 ratings) — better |
| Positive reviews | 23.1% of reviews | 33.3% of reviews — better |
| Number of ratings | 11 — better | 9 |
| Update frequency | Every 3 months | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 25 MB | 33 MB |
| Age rating | 4+ | 17+ |
| Developer | N-able Technologies Inc. | Luis Fernando Pimenta ME |
Customer experience
Take Control Console
osTicket Admin
In-app purchases
Take Control Console
No in-app purchases
osTicket Admin
- Pro feature$1.991 Month
Questions
Is Take Control Console free?
Is osTicket Admin free?
Which has better reviews, Take Control Console or osTicket Admin?
Do Take Control Console or osTicket Admin have ads?
Which is updated more often, Take Control Console or osTicket Admin?
Other comparisons
