Comparison

osTicket Admin vs InsightsCRM

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

osTicket Admin

This mobile application is designed for administrators of the osTicket system. It allows for efficient management of support tickets directly from a mobile device. Users can oversee and respond to customer inquiries on the go.

Highlights
  • Mobile ticket management
  • Administer osTicket system
  • Respond to customer inquiries
  • On-the-go support management
Features
Read full description

osTicket admin - a mobile application for admin users of the osticket system

About

InsightsCRM

Features
Read full description

Create enduring and profitable customer relationships with InsightsCRM mobile. Designed for the demanding world of capital markets, the InsightsCRM Mobile app ensures you stay connected at all times. Whether managing deals, tracking pipelines, or interacting with clients, the app is your reliable companion in and out of the office.

Screenshots

osTicket Admin4 screens
InsightsCRM4 screens

Verdict

The call

The clearest difference is in-app purchases: InsightsCRM at none against osTicket Admin's 1. osTicket Admin's advantage is update cadence (every 2 weeks vs every 4 months) and iOS requirement (13.0 vs 15.1). On price, ads and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. osTicket Admin sells 1 in-app purchase, starting at $1.99 per month. InsightsCRM asks for nothing beyond the download.

UpkeepUpdate frequency

osTicket Admin ships an update every 2 weeks, InsightsCRM every 4 months. The most recent releases landed on August 25, 2026 and September 11, 2026 respectively.

Scorecard3 real differences · 7 level
osTicket Admin versus InsightsCRM: the parameters behind the verdict, then further details
ParameterosTicket AdminInsightsCRM
PriceFreeFree
Rating2.3 (9 ratings) — better—
Positive reviews33.3% of reviews—
Number of ratings9 — better—
Update frequencyEvery 2 weeks — betterEvery 4 months
AdsNoNo
In-app purchasesYesNo — better
MonetizationFree with in-app purchases—
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS13.0 — better15.1
Further details — not scored
Size33 MB40 MB
Age rating17+4+
DeveloperLuis Fernando Pimenta MEANALEC Infotech Private Limited

In-app purchases

1 purchases

osTicket Admin

Subscriptions1
  • Pro feature$1.991 Month
None

InsightsCRM

No in-app purchases

Questions

Is osTicket Admin free?
osTicket Admin is free to download, with in-app purchases available.
Is InsightsCRM free?
InsightsCRM is free to download, with no in-app purchases.
Do osTicket Admin or InsightsCRM have ads?
Neither osTicket Admin nor InsightsCRM shows ads.
Which is updated more often, osTicket Admin or InsightsCRM?
osTicket Admin ships an update every 2 weeks, and InsightsCRM every 4 months. Most recently, osTicket Admin was updated on August 25, 2026 and InsightsCRM on September 11, 2026.

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