Comparison

osTicket Admin vs Koolay Events Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

osTicket Admin

This mobile application is designed for administrators of the osTicket system. It allows for efficient management of support tickets directly from a mobile device. Users can oversee and respond to customer inquiries on the go.

Highlights
  • Mobile ticket management
  • Administer osTicket system
  • Respond to customer inquiries
  • On-the-go support management
Features
Read full description

osTicket admin - a mobile application for admin users of the osticket system

About

Koolay Events Mobile

Features
Read full description

Koolay Events Mobile is the on-site companion app for nonprofits running events, galas, and programs. Check in guests, manage rooms, capture photos, and draw raffle winners — right from your phone, without extra hardware or a laptop at the door. Built for the person working the event, not the back office. EVENT CHECK-IN Check in attendees in seconds. See who has arrived and keep your front desk moving during busy arrivals. ROOM CHECK-IN & CHECK-OUT Track the status of every room in your venue in real time — not started, checked in, or checked out. Perfect for programs, shelters, and multi-room facilities. PHOTO DOCUMENTATION Capture the condition of a room at check-in and check-out. Add a note, attach photos, and submit — a clear record for every space, every time. RAFFLE Run a raffle from your phone and draw winners on the spot during your event. BUILT FOR TEAMS Sign in with your Koolay account and everything is scoped to your organization. Remember your login for fast access at the next event. WHY KOOLAY Koolay gives mid-to-large nonprofits one connected platform for donations, events, members, grants, and their website — replacing a stack of disconnected tools. This app puts the event-day essentials in your pocket. A Koolay account is required to use this app.

Screenshots

osTicket Admin4 screens
Koolay Events Mobile4 screens

Verdict

The call

The clearest difference is in-app purchases: Koolay Events Mobile at none against osTicket Admin's 1. osTicket Admin's advantage is iOS requirement (13.0 vs 15.1). On price, ads and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. osTicket Admin sells 1 in-app purchase, starting at $1.99 per month. Koolay Events Mobile asks for nothing beyond the download.

Scorecard2 real differences · 8 level
osTicket Admin versus Koolay Events Mobile: the parameters behind the verdict, then further details
ParameterosTicket AdminKoolay Events Mobile
PriceFreeFree
Rating2.3 (9 ratings) — better—
Positive reviews33.3% of reviews—
Number of ratings9 — better—
Update frequencyEvery 2 weeks—
AdsNoNo
In-app purchasesYesNo — better
MonetizationFree with in-app purchases—
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS13.0 — better15.1
Further details — not scored
Size33 MB30 MB
Age rating17+4+
DeveloperLuis Fernando Pimenta MEKoolay Inc

In-app purchases

1 purchases

osTicket Admin

Subscriptions1
  • Pro feature$1.991 Month
None

Koolay Events Mobile

No in-app purchases

Questions

Is osTicket Admin free?
osTicket Admin is free to download, with in-app purchases available.
Is Koolay Events Mobile free?
Koolay Events Mobile is free to download, with no in-app purchases.
Do osTicket Admin or Koolay Events Mobile have ads?
Neither osTicket Admin nor Koolay Events Mobile shows ads.

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