Comparison

Westpac vs AMI

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Westpac

Manage your finances with a secure and smart banking application. It offers tools for everyday banking, money management, and insights to boost your financial confidence. Seamlessly switch between personal and business accounts.

Highlights
  • Secure banking
  • Smart tools
  • Money management
  • Financial insights
  • Personal and business banking
  • Easy payments
Features
Read full description

Make the most of your money with the Westpac App. Secure, smart, and packed with handy tools for everyday banking. With the latest security features and payments made simple, you can bank with confidence. You'll also have access to money management tools and insights, designed to make it easier to plan, keep track of things and increase your money confidence. Business banking? Switch seamlessly from personal to business banking in the App, so you can manage your money in one place. Things you should know: Read the Westpac Online Banking Terms and Conditions at westpac.com.au/westpacliveterms before making a decision and consider whether the product is right for you. Apple, the Apple logo, Apple Pay, Apple Watch and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. ©Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714.

About

AMI

Manage your insurance policies, make claims, and get new quotes quickly and easily. Access all your policy documents and payment options in one convenient place, anytime, anywhere. Features faster login options for seamless access.

Highlights
  • 24/7 insurance management
  • Faster login (PIN/Face ID)
  • Online claim submission and tracking
  • Payment management
  • View policy information and documents
  • Get new quotes in 2 minutes
Features
Read full description

About this app​ Your AMI insurance anytime, anywhere.​ With the AMI app, we’re here for you 24/7. Manage your insurance with faster log in using a PIN or face ID.​ ​ Make a claim online​ Starting your claim is easy in the app. If you need to claim on your car, home or contents insurance, you can start a draft, make a claim, and check your claim’s progress every step of the way.​ ​ Easily manage your payments​ Make a payment for your policy straight from the app. Or if you have a recurring payment, you can manage that in the app too.​ ​ All your policies in one place​ View your policy information and documents in the app. You can see what you’re covered for at any time. And choose to get your insurance documents by email or by post.​ ​ Get a quote ​ Get a new quote in 2 minutes. Or find an existing car quote and pick up where you left off.

Screenshots

Westpac4 screens
AMI4 screens

Verdict

The call

The clearest difference is ads: AMI at none against Westpac's shown. AMI also leads on monetization model (free vs free with in-app purchases). Westpac's advantage is review sentiment (33% vs 12%) and ratings volume (356 vs 10). On price, rating, update cadence and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.6 for Westpac against 4.5 for AMI. That said, the two scores are not equally well evidenced: Westpac has 356 ratings behind it against 10, so its average is the more settled of the two. Written reviews are what separate them: 33% of Westpac's written reviews are positive against 12% of AMI's.

UpkeepUpdate frequency

Westpac ships an update every 2 weeks, AMI monthly. The most recent releases landed on October 20, 2026 and October 13, 2026 respectively.

Scorecard4 real differences · 6 level
Westpac versus AMI: the parameters behind the verdict, then further details
ParameterWestpacAMI
PriceFreeFree
Rating4.6 (356 ratings) — better4.5 (10 ratings)
Positive reviews33.4% of reviews — better11.7% of reviews
Number of ratings356 — better10
Update frequencyEvery 2 weeks — betterMonthly
AdsYesNo — better
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPadiPhone, iPad
Requires iOS16.0 — better17.0
Further details — not scored
Size264 MB78 MB
Age rating4+4+
DeveloperWestpac Banking CorporationIAG New Zealand Limited

Customer experience

Westpac

All ratings356 ratings
Positive90.4%
Neutral3.4%
Negative6.2%
Written reviews671 reviews
Positive33.4%
Neutral10.9%
Negative55.7%

AMI

All ratings10 ratings
Positive90.0%
Neutral0.0%
Negative10.0%
Written reviews77 reviews
Positive11.7%
Neutral7.8%
Negative80.5%

User reviews

Westpac

From 356 App Store ratings

What we love

  • 🚀 Quick and efficient
  • 🔒 Secure banking
  • 👍 User-friendly interface
  • 💡 Convenient features like cardless cash withdrawals

Room to improve

  • 🐛 Crashes and freezes
  • 🔑 Login issues due to customer ID format limitations
  • 🕰️ Slow performance and loading times
  • 🤖 Unreliable chatbot/virtual assistant
  • 💤 Frequent log-outs and loss of saved login details

AMI

From 10 App Store ratings

What we love

  • 👍 Great service (occasional)
  • 👍 Super convenient (occasional)
  • 👍 Refreshed app works great (recent)
  • 👍 App is fine once logged in (occasional)

Room to improve

  • 🐛 App crashes frequently
  • 🐛 Slow loading times
  • 🐛 Clunky and difficult navigation
  • 🐛 Frequent logouts
  • 🐛 Login issues (access denied, blank screen, errors)

Bugs and requests

Westpac

Reported bugs

4 issues
  • Inability to log in due to customer ID format issues
  • Transactions not displaying correctly or in the right order
  • Repeated crashes and freezes, especially after updates
  • Quick balance feature not working reliably

Requested features

5 requests
  • Dark mode option
  • Improved transaction history and budgeting tools
  • Support for Apple Pay and other mobile payment options
  • Better notification system for account activity
  • Ability to customize app layout and features

AMI

Reported bugs

10 issues
  • App crashes on opening or loading policies
  • Login errors (access denied, blank screen, 'Oops' message, 'cannot decode raw data')
  • App redirects to website instead of functioning
  • Unable to download new or updated versions
  • Constant logging out
Show 5 more
  • Policies not showing in the app
  • Cannot change payment options
  • Payment not confirmed or updated on app
  • Contact us feature not working
  • App not supporting Face ID

Requested features

8 requests
  • Support Face ID or similar biometric login
  • Streamline the login process
  • Display numeric keyboard for verification
  • Do not reset login preferences on update
  • Send 2FA codes to autofill
Show 3 more
  • Provide clear policy documents with itemized costs
  • Add a link to find monthly payments
  • Make it easier to cancel a policy

In-app purchases

None

Westpac

No in-app purchases

None

AMI

No in-app purchases

Questions

Is Westpac free?
Westpac is free to download, with no in-app purchases.
Is AMI free?
AMI is free to download, with no in-app purchases.
Which has better reviews, Westpac or AMI?
Westpac is rated higher. Westpac averages 4.6 out of 5 from 356 ratings, while AMI averages 4.5 from 10 ratings.
Do Westpac or AMI have ads?
Westpac shows ads; AMI does not.
Which is updated more often, Westpac or AMI?
Westpac ships an update every 2 weeks, and AMI monthly. Most recently, Westpac was updated on October 20, 2026 and AMI on October 13, 2026.

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