Comparison

Alarm.com vs HAVEN

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Alarm.com

Connect and protect your home or business with a unified system. Remotely control security, locks, lights, and cameras, and receive intelligent alerts for crime, fire, or water damage. Automate routines and manage your property from anywhere.

Highlights
  • Remote property control
  • Intelligent alerts and live video
  • Security automation
  • Smart lock and light control
  • Video camera monitoring
  • Two-way doorbell communication
Features
Currently charting
Read full description

Keep your home or business connected, protected and one step ahead with Alarm.com. Our technology connects your security, locks, lights, video cameras and more into a single system that protects you from crime, fire, carbon monoxide and even water damage. Our all-in-one app for iPhone, iPad or Apple Watch makes it easy to: • Control your entire property remotely • Know what’s going on with intelligent alerts and live video feeds • Automate your daily security routine and other time-consuming tasks Our Apple Watch-supported features make connecting with home or work as easy as checking the time, with alerts, video clips and a full range of smart controls accessible right on your wrist. Note: This app requires a compatible system and an interactive Alarm.com service plan. Feature availability varies based on system, equipment, and service plan. Visit www.alarm.com for more information. Our smarter home security features include: • Control your security panel, locks, lights and more from anywhere • Get alerts when people enter and leave, or when there’s unexpected activity • Watch live and recorded video from indoor and outdoor cameras • Customize your video alerts to see specific activity only • Talk to visitors through your doorbell camera and unlock your door from the same screen • Use Scenes commands to activate multiple devices with one touch Our smarter business security features include: • Arm or disarm your security panel across multiple locations • Get alerted if the store opens late or an employee accesses a restricted area • Get smarter video alerts that highlight specific types of activity • Automate your lights, locks, thermostats and more • Track and manage access to multiple properties • Buzz open your access control doors from the Doorbell Call screen • Respond to alarm events and alert emergency personnel Dependable in emergencies and helpful every day, Alarm.com is the all-in-one solution for the connected, protected home or business.

About

HAVEN

Control a smart door lock using your smartphone's Bluetooth to lock and unlock your home. Grant scheduled guest access remotely and receive notifications for unauthorized entry attempts when paired with a gateway hub.

Highlights
  • Bluetooth lock/unlock
  • Guest pass management
  • Scheduled guest access
  • Remote access (with hub)
  • Attack detection notifications
Features
Read full description

The HAVEN app is used to control HAVEN Connect, a preventative smart lock for doors. The HAVEN app uses BlueTooth in your smart phone to lock and unlock HAVEN Connect. Additionally, the app allows you to send guest passes to allow others to access your home. You can even schedule guest passes for certain days and times. Add the HavenLock Gateway Hub and have access remotely to your lock and receive attack detection notifications for any unwanted forced entry attempts.

Screenshots

Alarm.com4 screens
HAVEN4 screens

Verdict

The call

The clearest difference is monetization model: Alarm.com at free against HAVEN's paid. Alarm.com also leads on ratings volume (141K vs 376) and update cadence (every 4 weeks vs every 2 months). On price, rating, review sentiment and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.7 for Alarm.com against 4.8 for HAVEN. That said, the two scores are not equally well evidenced: Alarm.com has 141K ratings behind it against 376, so its average is the more settled of the two. Written reviews are what separate them: 23% of Alarm.com's written reviews are positive against 17% of HAVEN's.

UpkeepUpdate frequency

Alarm.com ships an update every 4 weeks, HAVEN every 2 months. The most recent releases landed on October 15, 2026 and October 4, 2026 respectively.

Scorecard5 real differences · 6 level
Alarm.com versus HAVEN: the parameters behind the verdict, then further details
ParameterAlarm.comHAVEN
PriceFreeFree
Rating4.7 (141K ratings)4.8 (376 ratings) — better
Positive reviews22.8% of reviews — better16.7% of reviews
Number of ratings141K — better376
Update frequencyEvery 4 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterPaid
Best chart rank#184 — better—
DevicesiPhone, iPad, Apple TV, Apple Watch — betteriPhone
Requires iOS17.016.0 — better
Further details — not scored
Size443 MB12 MB
Age rating4+4+
DeveloperAlarm.comHaven Lock, Inc.

Customer experience

Alarm.com

All ratings141,339 ratings
Positive93.8%
Neutral2.2%
Negative4.0%
Written reviews1,108 reviews
Positive22.8%
Neutral11.5%
Negative65.7%

HAVEN

All ratings376 ratings
Positive94.9%
Neutral1.3%
Negative3.7%
Written reviews6 reviews
Positive16.7%
Neutral33.3%
Negative50.0%

Bugs and requests

Alarm.com

Reported bugs

4 issues
  • Inconsistent display of system status
  • Inability to update WiFi settings remotely
  • Unexpected resets of user preferences
  • Delayed or missing video recordings

Requested features

4 requests
  • Customizable notification sounds
  • Ability to bypass specific sensors
  • Improved video quality and reliability
  • Integration with other smart home platforms

HAVEN

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Alarm.com

No in-app purchases

None

HAVEN

No in-app purchases

Questions

Is Alarm.com free?
Alarm.com is free to download, with no in-app purchases.
Is HAVEN free?
HAVEN is free to download, with no in-app purchases.
Which has better reviews, Alarm.com or HAVEN?
HAVEN is rated higher. Alarm.com averages 4.7 out of 5 from 141K ratings, while HAVEN averages 4.8 from 376 ratings.
Do Alarm.com or HAVEN have ads?
Neither Alarm.com nor HAVEN shows ads.
Which is updated more often, Alarm.com or HAVEN?
Alarm.com ships an update every 4 weeks, and HAVEN every 2 months. Most recently, Alarm.com was updated on October 15, 2026 and HAVEN on October 4, 2026.

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