Comparison

Alarm.com vs Virtual Keypad

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Alarm.com

Connect and protect your home or business with a unified system. Remotely control security, locks, lights, and cameras, and receive intelligent alerts for crime, fire, or water damage. Automate routines and manage your property from anywhere.

Highlights
  • Remote property control
  • Intelligent alerts and live video
  • Security automation
  • Smart lock and light control
  • Video camera monitoring
  • Two-way doorbell communication
Features
Currently charting
Read full description

Keep your home or business connected, protected and one step ahead with Alarm.com. Our technology connects your security, locks, lights, video cameras and more into a single system that protects you from crime, fire, carbon monoxide and even water damage. Our all-in-one app for iPhone, iPad or Apple Watch makes it easy to: • Control your entire property remotely • Know what’s going on with intelligent alerts and live video feeds • Automate your daily security routine and other time-consuming tasks Our Apple Watch-supported features make connecting with home or work as easy as checking the time, with alerts, video clips and a full range of smart controls accessible right on your wrist. Note: This app requires a compatible system and an interactive Alarm.com service plan. Feature availability varies based on system, equipment, and service plan. Visit www.alarm.com for more information. Our smarter home security features include: • Control your security panel, locks, lights and more from anywhere • Get alerts when people enter and leave, or when there’s unexpected activity • Watch live and recorded video from indoor and outdoor cameras • Customize your video alerts to see specific activity only • Talk to visitors through your doorbell camera and unlock your door from the same screen • Use Scenes commands to activate multiple devices with one touch Our smarter business security features include: • Arm or disarm your security panel across multiple locations • Get alerted if the store opens late or an employee accesses a restricted area • Get smarter video alerts that highlight specific types of activity • Automate your lights, locks, thermostats and more • Track and manage access to multiple properties • Buzz open your access control doors from the Doorbell Call screen • Respond to alarm events and alert emergency personnel Dependable in emergencies and helpful every day, Alarm.com is the all-in-one solution for the connected, protected home or business.

About

Virtual Keypad

Control your home or business security system remotely. Arm/disarm, manage lights, locks, thermostats, and view live camera feeds. Automate actions and receive important notifications.

Highlights
  • Arm and disarm security system
  • Control smart home devices
  • View live and recorded camera footage
  • Automate system actions
  • Receive event notifications
  • Manage user access
Features
Read full description

The Virtual Keypad™ App gives you control of your security system on-the-go. Connect to your home or business system to arm or disarm, control lights, locks, thermostats and more, easily with your app. Even view and record video from your security cameras. With the Virtual Keypad App, you can: • Arm and disarm your system • View what’s happening at your home or business • Control Z-Wave-connected devices such as thermostats, lights, locks and garage doors individually or all at once • Set up Actions to automatically control your system throughout the day • View and control Z-Wave devices using a photo or a security camera • Receive notifications when doors are opened or closed • View security cameras and your recorded clips • Add users to your security system from your app • Search your complete system event history • Cancel or verify alarms with live video view The app requires a compatible control panel and connected service. For more information about upgrading your alarm system, contact your DMP installing alarm company today. All features may not come standard with your app. Continued use of GPS running in the background can dramatically decrease battery life.

Screenshots

Alarm.com4 screens
Virtual Keypad2 screens

Verdict

The call

The clearest difference is review sentiment: Virtual Keypad at 66% against Alarm.com's 23%. Virtual Keypad also leads on update cadence (every 2 weeks vs every 4 weeks) and iOS requirement (15.0 vs 17.0). Alarm.com's advantage is rating (4.7 vs 4.3) and ratings volume (141K vs 13K). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Alarm.com holds the better App Store score, 4.7 against 4.3. That said, the two scores are not equally well evidenced: Alarm.com has 141K ratings behind it against 13K, so its average is the more settled of the two. Written reviews complicate that: 23% of Alarm.com's written reviews are positive against 66% of Virtual Keypad's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Alarm.com ships an update every 4 weeks, Virtual Keypad every 2 weeks. Both last shipped on October 14, 2026.

Scorecard6 real differences · 5 level
Alarm.com versus Virtual Keypad: the parameters behind the verdict, then further details
ParameterAlarm.comVirtual Keypad
PriceFreeFree
Rating4.7 (141K ratings) — better4.3 (13K ratings)
Positive reviews22.8% of reviews66.4% of reviews — better
Number of ratings141K — better13K
Update frequencyEvery 4 weeksEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#142 — better—
DevicesiPhone, iPad, Apple TV, Apple WatchiPhone, iPad, iPod, Apple TV
Requires iOS17.015.0 — better
Further details — not scored
Size443 MB289 MB
Age rating4+4+
DeveloperAlarm.comDigital Monitoring Products, Inc.

Customer experience

Alarm.com

All ratings141,339 ratings
Positive93.8%
Neutral2.2%
Negative4.0%
Written reviews1,108 reviews
Positive22.8%
Neutral11.5%
Negative65.7%

Virtual Keypad

All ratings13,235 ratings
Positive81.7%
Neutral5.2%
Negative13.1%
Written reviews1,494 reviews
Positive66.4%
Neutral7.4%
Negative26.2%

User reviews

Alarm.com

From 141K App Store ratings

What we love

  • 🚀 Fast and intuitive app
  • 🔒 Provides good security and monitoring
  • 👍 Easy to use and control home devices
  • 💡 Helpful for remote home management

Room to improve

  • 🐛 Frequent connectivity issues and app crashes
  • 🔋 Unreliable notifications and alerts
  • 👎 Poor customer service and technical support
  • 🕰️ Slow response times for arming/disarming

Virtual Keypad

From 13K App Store ratings

What we love

  • 🚀 Convenient remote access
  • 🔒 Secure system control
  • 👍 Easy to use
  • 🚀 Fast and responsive
  • 🔒 Reliable security

Room to improve

  • 🐛 Inconsistent connectivity
  • 🐛 Unreliable arming/disarming
  • 🐛 Slow to update status
  • 🐛 Frequent login issues
  • 🐛 Buggy and glitchy

Bugs and requests

Alarm.com

Reported bugs

4 issues
  • Inconsistent display of system status
  • Inability to update WiFi settings remotely
  • Unexpected resets of user preferences
  • Delayed or missing video recordings

Requested features

4 requests
  • Customizable notification sounds
  • Ability to bypass specific sensors
  • Improved video quality and reliability
  • Integration with other smart home platforms

Virtual Keypad

Reported bugs

5 issues
  • Timed out connections
  • Unresponsive app controls
  • Incorrect alarm status display
  • Delayed push notifications
  • Compatibility issues with updates

Requested features

6 requests
  • Improved scheduling options
  • Customizable notifications
  • Apple Watch app support
  • Enhanced camera integration
  • Geofencing automation
Show 1 more
  • Streamlined user management

In-app purchases

None

Alarm.com

No in-app purchases

None

Virtual Keypad

No in-app purchases

Questions

Is Alarm.com free?
Alarm.com is free to download, with no in-app purchases.
Is Virtual Keypad free?
Virtual Keypad is free to download, with no in-app purchases.
Which has better reviews, Alarm.com or Virtual Keypad?
Alarm.com is rated higher. Alarm.com averages 4.7 out of 5 from 141K ratings, while Virtual Keypad averages 4.3 from 13K ratings.
Do Alarm.com or Virtual Keypad have ads?
Neither Alarm.com nor Virtual Keypad shows ads.
Which is updated more often, Alarm.com or Virtual Keypad?
Alarm.com ships an update every 4 weeks, and Virtual Keypad every 2 weeks. Most recently, Alarm.com was updated on October 14, 2026 and Virtual Keypad on October 14, 2026.

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