Shake Shack vs Subway®
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Shake Shack
Order your favorite burgers, fries, and shakes ahead of time for pickup or delivery. Enjoy exclusive deals, early access to new menu items, and customizable meal options. Skip the line and get your delicious Shack fix with ease.
- Order ahead for pickup or delivery
- Skip the line
- Save favorite orders
- Customize meals and allergy preferences
- Exclusive app-only offers
- Early access to new items and collabs
- Real-time food tracking
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The closest you’ll come to downloading a burger and fries: the Shack App! Whenever you’re craving really, really good ingredients (always), getting your Shake Shack fix is easier than ever on the app—from delivery to pickup. Score your favorite burgers, chicken, hot dogs, shakes, and lemonades all right here on your phone! Plus, enjoy sweet features like early access to new items, exclusive deals, special collabs, and way more. SHAKE SHACK APP FEATURES: SKIP THE LINE o Order ahead from wherever o Choose your pickup time + pickup type o Fast reordering + save your favorites o Customize your meal + allergy preferences o Apple Pay + more $1.99 DELIVERY o In-app delivery for just $1.99 o Track your food in real time o Customize your drop-off preferences o Order more than $40 and get free delivery! EXCLUSIVE TREATS o App-only offers o Early access to new items + collabs o Exclusive regional + seasonal items o First to hear about all new items Follow us on Instagram, Twitter, and Facebook for all the latest Shake Shack news: @shakeshack
Subway®
Customize your favorite sandwiches and meals exactly how you like them. Earn rewards and exclusive offers through a loyalty program. Quickly reorder past favorites and choose convenient pickup or delivery options.
- Customize sandwiches
- Subway Rewards program
- Rapid re-ordering
- Pickup and delivery options
- Exclusive offers
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Your go-to order just got easier than ever with the new Subway® app. • Make It Your Own or Keep It Classic: Double the meat. Extra cheese. All the veggies. Build your Footlong just the way you would in the restaurant — choose your toppings, toast your bread, and add two cookies and drink to craft your perfect Footlong meal. • Subway® Rewards: Join Sub Club! Redeem points for Subway® Cash plus get access to exclusive offers and member-only rewards. • Rapid Reorder: Find your favorites in a snap. Your favs or past orders in a single tap, right from the menu bar. • Get it fast: Choose Pick Up or Delivery. What are you waiting for?
Screenshots
Verdict
The clearest difference is ads: Subway® at none against Shake Shack's shown. Shake Shack's advantage is review sentiment (40% vs 17%). On price, rating, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.8 for Shake Shack against 4.8 for Subway®. Both are backed by a comparable volume of ratings — 603K and 1.2M respectively. Written reviews are what separate them: 40% of Shake Shack's written reviews are positive against 17% of Subway®'s.
Both ship on a similar rhythm, roughly weekly. Both last shipped on September 30, 2026.
| Parameter | Shake Shack | Subway® |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (603K ratings) | 4.8 (1.2M ratings) |
| Positive reviews | 39.7% of reviews — better | 16.6% of reviews |
| Number of ratings | 603K | 1.2M — better |
| Update frequency | Weekly | Weekly |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Best chart rank | #56 | #24 — better |
| Devices | iPhone | iPhone |
| Requires iOS | 18.0 | 18.0 |
| Further details — not scored | ||
| Size | 136 MB | 116 MB |
| Age rating | 4+ | 4+ |
| Developer | Shake Shack | SUBWAY Restaurants |
Customer experience
Shake Shack
Subway®
User reviews
Shake Shack
From 603K App Store ratingsWhat we love
- 🚀 Fast and efficient ordering
- 👍 Intuitive and user-friendly interface
- 🤝 Excellent customer service
- 🍔 High-quality food
Room to improve
- 🐛 Unreliable order processing and delivery
- 📍 Incorrect delivery addresses
- 🕰️ Long wait times for order pickup
- 📄 Lack of nutritional information
- 💳 No option to save payment info or use Apple Pay
Subway®
From 1.2M App Store ratingsWhat we love
- 🚀 Convenient mobile ordering
- 💡 Rewards program
- 👍 Clean and polished store experience
Room to improve
- 🐛 Frequent app crashes and glitches
- 🔍 Difficulty selecting/changing store location
- ❌ Coupons/deals not working as expected
- 💳 Incorrect charges and order issues
- 🕰️ Slow and unresponsive app performance
Bugs and requests
Shake Shack
Reported bugs
5 issues- App crashes and freezes
- Order history disappears
- Inability to cancel or modify orders
- Delivery address issues
- Payment processing problems
Requested features
5 requests- Allow customization of menu items
- Add option to choose between pickup and delivery
- Implement real-time order tracking and notifications
- Provide detailed nutritional information for menu items
- Enable saved addresses and payment methods
Subway®
Reported bugs
3 issues- App not registering orders at the store
- Inability to apply gift card balances properly
- Rewards and points not tracking correctly
Requested features
3 requests- Ability to cancel orders within the app
- Integration with Apple Wallet for rewards
- More customization options for sandwiches
In-app purchases
Shake Shack
No in-app purchases
Subway®
No in-app purchases
