SeeClickFix vs BOS
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SeeClickFix
Report local issues like potholes and other problems by taking a photo and geo-locating them. Submissions are sent directly to local government agencies for resolution, streamlining resident services and improving city efficiency.
- Report local issues
- Geo-locate problems
- Submit photos
- Track issue resolution
- Connect with local government
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SeeClickFix is a powerful mobile platform for collectively improving cities and counties. Take a photo of a pothole or other problem, geo-locate it and hit submit. The request is then sent to local government agencies for resolution. SeeClickFix works with hundreds of local governments to streamline resident service and improve efficiency. SeeClickFix is your portal to your local government.
BOS
Report non-emergency neighborhood issues in Boston, such as potholes and graffiti. Track the status of your reports and view active issues on a city map. This app helps residents improve their communities by streamlining communication with city services.
- Report neighborhood issues
- Track report status
- View active reports on map
- Submit non-emergency requests
- Community improvement tool
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BOS:311 enables Boston's residents to improve their neighborhoods by reporting non-emergency issues in their communities, like potholes and graffiti. Reports are automatically fed into the City of Boston’s work order system to track and assign them to City staff. Through the app, you can follow the status of your request, as well as the statuses of other reports in the City. There’s even a map to get an easy overview of active reports in Boston.
Screenshots
Verdict
The clearest difference is rating: SeeClickFix at 4.6 against BOS's 2.6. SeeClickFix also leads on ratings volume (8.3K vs 80). BOS's advantage is device support (3 vs 1) and iOS requirement (13.4 vs 18.0). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SeeClickFix holds the better App Store score, 4.6 against 2.6. That said, the two scores are not equally well evidenced: SeeClickFix has 8.3K ratings behind it against 80, so its average is the more settled of the two. Written reviews point the same way: 43% of SeeClickFix's written reviews are positive against 36% of BOS's.
SeeClickFix ships an update every 2 months, BOS every 4 months. Both last shipped on October 16, 2026.
| Parameter | SeeClickFix | BOS |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (8.3K ratings) — better | 2.6 (80 ratings) |
| Positive reviews | 43.3% of reviews — better | 36.2% of reviews |
| Number of ratings | 8.3K — better | 80 |
| Update frequency | Every 2 months — better | Every 4 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 18.0 | 13.4 — better |
| Further details — not scored | ||
| Size | 150 MB | 26 MB |
| Age rating | 12+ | 4+ |
| Developer | SeeClickFix | City of Boston |
Customer experience
SeeClickFix
BOS
User reviews
SeeClickFix
From 8.3K App Store ratingsWhat we love
- 🚀 Efficient reporting
- 👍 Easy to use
- 🚀 Quick response and action
- 🚀 Convenient way to report issues
- 🚀 Immediate notification of location and problems
Room to improve
- 🐛 Buggy app with issues like text scrambling, location inaccuracy, and login problems
- 🔍 Lack of ability to edit or delete submitted reports
- 🔍 Lack of transparency on issue resolution status
- 🔍 Unresponsive city officials who don't address reported issues
- 🔍 App not monitored or maintained properly
BOS
From 80 App Store ratingsWhat we love
- 👍 User-friendly interface
- ✅ App functions flawlessly
- 💡 Innovative technology adoption
- 🚀 Efficient reporting process
- 🗺️ Useful map feature
Room to improve
- 😞 Reports opened for months
- 😞 City doesn’t do anything
- 😞 Caused more frustration
- 😞 App doesn’t do its job
- 😞 City doesn’t hold themselves accountable
Bugs and requests
SeeClickFix
Reported bugs
5 issues- Text input issues causing text scrambling
- Inaccurate GPS location tracking
- Login and registration problems
- Inability to upload photos from library
- Crashes and app instability
Requested features
5 requests- Add ability to edit or delete submitted reports
- Improve location accuracy and allow manual location entry
- Provide better filtering and sorting options for reported issues
- Integrate with city systems to improve transparency on issue resolution
- Expand issue categories beyond just potholes and graffiti
BOS
Reported bugs
20 issues- Reports opened for months with no action
- App doesn't do its job or city departments don't
- Reports go unanswered for months
- App doesn't recognize certain areas
- New version is slower and less effective
Show 15 moreShow fewer
- Map feature is broken or unreliable
- Cases never close or are not resolved
- App is clunky and difficult to use
- App crashes upon opening
- App stops working after iOS updates
- App shows 'updates failed'
- App button for creating new requests not working
- App opens multiple reports at once
- Clicking on map pins opens an unclosable banner
- App stops showing correct trash pickup days
- App is broken when trying to attach a picture
- App is broken after new update
- Impossible to create a new report for months
- Server registration fails
- App crashes on older iOS versions
Requested features
13 requests- Allow users to comment on or corroborate reports
- Add ability to delete a report
- Add feature to report speeding
- Make 'recent reports' tab accessible for voiceover users
- Add more categories for reporting (e.g., cyclists, bike lanes)
Show 8 moreShow fewer
- Increase app awareness through ads, especially in underserved communities
- Improve filtering options for reports on the map
- Allow users to see if an issue has already been reported
- Revert to previous app version
- Fix bugs and add new features instead of completely changing everything
- Add dark mode option
- Improve map accuracy for address location
- Add option to report crimes (currently only for non-crimes)
In-app purchases
SeeClickFix
No in-app purchases
BOS
No in-app purchases
