SeeClickFix vs Lowell311
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SeeClickFix
Report local issues like potholes and other problems by taking a photo and geo-locating them. Submissions are sent directly to local government agencies for resolution, streamlining resident services and improving city efficiency.
- Report local issues
- Geo-locate problems
- Submit photos
- Track issue resolution
- Connect with local government
Read full descriptionHide full description
SeeClickFix is a powerful mobile platform for collectively improving cities and counties. Take a photo of a pothole or other problem, geo-locate it and hit submit. The request is then sent to local government agencies for resolution. SeeClickFix works with hundreds of local governments to streamline resident service and improve efficiency. SeeClickFix is your portal to your local government.
Lowell311
Connect with the City of Lowell, MA through its official mobile application. Report city issues, manage bill payments, and receive important news updates conveniently.
- Report city issues
- Pay bills
- Receive news flashes
- Stay updated with city information
- Official city app
Read full descriptionHide full description
Stay connected with the City of Lowell, MA. As the official mobile app, Lowell311 lets you quickly report issues, pay your bills, and stay updated with our news flashes—all in one place
Screenshots
Verdict
The clearest difference is review sentiment: SeeClickFix at 48% against Lowell311's 0%. SeeClickFix also leads on rating (4.6 vs 2.0) and ratings volume (8.3K vs 6). Lowell311's advantage is update cadence (every 4 weeks vs every 2 months) and iOS requirement (16.6 vs 18.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SeeClickFix holds the better App Store score, 4.6 against 2.0. That said, the two scores are not equally well evidenced: SeeClickFix has 8.3K ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 48% of SeeClickFix's written reviews are positive against 0% of Lowell311's.
SeeClickFix ships an update every 2 months, Lowell311 every 4 weeks. The most recent releases landed on September 25, 2026 and September 9, 2026 respectively.
| Parameter | SeeClickFix | Lowell311 |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (8.3K ratings) — better | 2.0 (6 ratings) |
| Positive reviews | 48.3% of reviews — better | 0.0% of reviews |
| Number of ratings | 8.3K — better | 6 |
| Update frequency | Every 2 months | Every 4 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPad — better |
| Requires iOS | 18.0 | 16.6 — better |
| Further details — not scored | ||
| Size | 150 MB | 31 MB |
| Age rating | 12+ | 4+ |
| Developer | SeeClickFix | City of Lowell |
Customer experience
SeeClickFix
Lowell311
Bugs and requests
SeeClickFix
Reported bugs
5 issues- Text input issues causing text scrambling
- Inaccurate GPS location tracking
- Login and registration problems
- Inability to upload photos from library
- Crashes and app instability
Requested features
5 requests- Add ability to edit or delete submitted reports
- Improve location accuracy and allow manual location entry
- Provide better filtering and sorting options for reported issues
- Integrate with city systems to improve transparency on issue resolution
- Expand issue categories beyond just potholes and graffiti
Lowell311
Not enough reviews yet to summarise bugs or requests.
In-app purchases
SeeClickFix
No in-app purchases
Lowell311
No in-app purchases
