Nutshell vs EngageBay
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Nutshell
This mobile CRM platform empowers sales teams to manage leads and close more deals. Access all your contact and lead information, initiate calls and emails, and scan business cards to create new leads on the go. Stay organized with meeting notes and map-based lead visualization.
- View and edit contact/lead info
- One-tap calls and emails
- Business card scanning for leads
- Log meeting and call notes
- Map view for lead lists
- Actionable alerts
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Nutshell is the sneaky powerful CRM and sales automation platform that helps sales teams win more deals. With our native iPhone app, you can stay on top of every lead, whether you’re on a plane, at a client site, or walking into a meeting. Experience the award-winning software that makes it easy for sales reps to focus on their most important opportunities. Download the mobile app now to access the power of Nutshell anywhere! • Instantly view and edit your contact and lead information • Start new calls and emails with just one tap • Create new leads on the go with business card scanning • Quickly log your meeting and call notes • Get mappy! View any lead list or segment on a zoomable, smooth-scrolling map • Receive alerts for anything that needs your attention This app requires a Nutshell account.
EngageBay
This all-in-one business solution offers integrated marketing, sales, and service tools. Automate tasks, manage contacts, build landing pages, and provide live customer support. It's designed to help startups and growing businesses generate leads and close deals efficiently.
- Marketing Automation
- Email Marketing & Sequences
- Landing Page Builder
- Web Forms & Popups
- SMS Marketing
- 360 Degree Customer View
- Free Appointment Scheduling
- Contact Management
- Free Live Chat
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EngageBay is an integrated marketing, sales & service CRM with free live chat making it a holistic, full-featured business solution for startups and growing businesses. EngageBay offers the following: Marketing Bay - Marketing Automation Software: Automate marketing and sales tasks and various visual workflows to generate leads and close deals. - Email Marketing: Grow your business with powerful email marketing. - Email Sequences: Turn your warm leads into paying customers by following up regularly with email sequences. Setup rules to send periodic emails to customers and our system will do the rest. - Landing Pages: Build beautiful converting landing pages using a simple drag and drop visual designer to convert leads. - Web Forms/Popups: Create appealing web popup forms using the simple web form builder to capture leads and engage with visitors. Show the right message to the right customer at the right time and capture leads. - SMS Marketing: Grow your business with powerful SMS marketing integrated with the rest of the marketing suite. Sales CRM Bay - 360 Degree Customer View: See all meaningful information about a contact aggregated into one, easy to read location. - Free Appointment Scheduling Software: Schedule appointments faster with your prospects by publishing your calendar online. Eliminate unwanted manual processes and delays. - Contact Management Software: Store all your contacts in one place. Stay organized and close more sales. - Free Sales CRM: Organize email contacts, track deals & the sales pipeline, grow sales, and build meaningful customer relationships. - CRM Database: Attract customers, execute marketing and sales campaigns and generate sales with the CRM database. Service Bay - Free Live Chat Software: Deliver personalized, one-on-one support to every customer to make them feel special. - Macros: When responding to similar queries repeatedly, use support macro shortcuts to save time. - Service Level Agreements (SLA): Ensure the team meets the expected SLAs for superior customer experience. - Views: Organize your tickets by grouping them into lists based on different criteria. - Tickets: With complete visibility into your support tickets, track, prioritize, and solve customer issues in minutes.
Screenshots
Verdict
The clearest difference is rating: Nutshell at 3.1 against EngageBay's 2.0. Nutshell also leads on ratings volume (85 vs 4) and update cadence (every 3 weeks vs every 2 months). EngageBay's advantage is device support (3 vs 1) and iOS requirement (12.0 vs 16.4). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Nutshell holds the better App Store score, 3.1 against 2.0. That said, the two scores are not equally well evidenced: Nutshell has 85 ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 53% of Nutshell's written reviews are positive against 50% of EngageBay's.
Nutshell ships an update every 3 weeks, EngageBay every 2 months. The most recent releases landed on October 16, 2026 and October 7, 2026 respectively.
| Parameter | Nutshell | EngageBay |
|---|---|---|
| Price | Free | Free |
| Rating | 3.1 (85 ratings) — better | 2.0 (4 ratings) |
| Positive reviews | 53.5% of reviews — better | 50.0% of reviews |
| Number of ratings | 85 — better | 4 |
| Update frequency | Every 3 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 16.4 | 12.0 — better |
| Further details — not scored | ||
| Size | 99 MB | 9 MB |
| Age rating | 4+ | 4+ |
| Developer | Nutshell | Govind Chunchula |
Customer experience
Nutshell
EngageBay
Bugs and requests
Nutshell
Reported bugs
20 issues- App crashes when uploading documents
- App crashes when recording activities
- App crashes when adding companies
- Tasks menu closes app on iPhone
- Business card capture focus issues
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- Camera capture full of mistakes
- Blank screens when scrolling through companies
- Keyboard disappears after typing one letter in search
- Unable to complete tasks without crashing
- App freezes during account creation
- Unable to make calls from app
- Unable to open web links from app
- Lists in map mode not functioning
- Google Calendar events not visible on iOS
- Notifications arriving late (6 minutes consistently)
- App crashes when uploading multiple business cards in succession
- Unresponsive and slow performance
- Cannot access Google email login field
- Email upload functionality broken after payment
- Data not loading properly
Requested features
16 requests- Native iPad app with full feature parity
- Landscape mode support for iPad/tablet use
- Full email functionality in mobile app including open tracking
- Two-way email sync capability
- Better mobile app UI and navigation
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- Ability to delete messages from dashboard
- More mapping capabilities in mobile app
- Integration with multiple calling apps (Skype, OpenPhone)
- Custom dashboard metrics with conditional logic
- Activity logging directly from app
- Contact import from device contacts
- Calendar integration and meeting invites
- Document upload functionality
- Improved business card capture with better focus
- Filtering and sorting leads in mobile app
- Access to help documentation in app
EngageBay
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Nutshell
No in-app purchases
EngageBay
No in-app purchases







