Comparison

USPS Mobile® vs SendSuite® Tracking Online

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

USPS Mobile®

Manage your mail and packages on the go. Track shipments, calculate postage, find nearby postal locations, and schedule pickups. Access digital mail previews and request mail holds for convenient postal services.

Highlights
  • Track shipments
  • Calculate shipping prices
  • Find Post Office locations
  • Schedule package pickups
  • Request mail holds
  • Digital mail preview
Currently charting
Read full description

Access popular USPS.com® tools on the go with the “USPS Mobile® app: calculate shipping prices (limitations apply), find a Post Office™, look up a ZIP Code™, schedule a next-day pickup, request USPS to hold your mail, access Informed Delivery® to track packages and digitally preview incoming mail, and more. WHAT CAN IT DO? The USPS Mobile app allows you to: • Check the status of shipments sent using Priority Mail®, Priority Mail Express®, Certified Mail®, and certain other delivery services. Nickname your shipments and sign up for text and email alerts to notify you of the delivery status. • Calculate a Domestic or International Price to determine how much postage you will need when you ship a letter, card, large envelope, or package (limitations apply). Choose retail or online pricing, add any extra services you need, and view the total, too. • Find USPS® Locations when you need to get to a Post Office™, Self-Service Kiosk (APC®) or collection box with an easy-to-filter locator. The USPS Mobile app uses your device’s GPS to show your closest options on a map, along with their Regular Hours, Special Hours and Last Collection Times, and provides mapped results with driving, walking, or transit directions. • Look up a ZIP Code™ for any U.S. or Canadian address. • Schedule a free next-day pickup and have your Letter Carrier pick up Priority Mail®, Priority Mail Express®, Global Express Guaranteed®, or Merchandise Return Services shipments from your home or office during regular mail delivery. • Request Hold Mail Service while you’re away, and we’ll keep your mail at your local Post Office™ for you to pick up or be delivered by your carrier when you return. • Scan the barcode on shipping labels with your device’s camera (Note: this function is not available on iPad 1 and iPod Touch models without rear-facing cameras). The app recognizes the shipment and stores the label number, so you can stay on top of delivery status. Link to Informed Delivery to track packages and digitally preview your household’s incoming mail arriving soon; view grayscale images of the exterior, address side of letter-sized mailpieces.

About

SendSuite® Tracking Online

Easily scan and track packages and assets using your smartphone. Receive real-time updates on package status, delivery times, and recipient signatures. Automatically notify recipients of arrivals and manage your shipments on the go.

Highlights
  • Scan and track packages
  • Real-time status updates
  • Delivery confirmation
  • Asset tracking
  • Barcode scanning
  • Recipient notifications
  • Package search
Features
Read full description

Say goodbye to lost or misplaced packages. Our easy-to-use app lets you use your smartphone to scan and track packages and assets. You’ll have all the power and convenience of SendSuite Tracking Online right in the palm of your hand. SendSuite Tracking Online enables you to: - Get real-time status updates for your packages, and other important mail. - See where you package is, when it got delivered and who signed for it. - Keep track of assets. - Scan barcode information from packages as you receive them — and edit that information on the fly. - Automatically notify recipients to let them know when a package has arrived. - Search for packages. Registration for SendSuite Tracking Online is easy — and the app is so simple to use, you’ll be tracking in minutes. To learn about our plan options, contact Pitney Bowes about upgrading your subscription. And if you process large numbers of packages, ask about our enterprise mobile devices. SendSuite Tracking Online app is certified to work on iPhone 5, iPhone 5S, iPhone 6, iPhone 6 Plus, iPhone 6S, iPhone 6S Plus, iPhone SE and iPhone X.

Screenshots

USPS Mobile®1 screens
SendSuite® Tracking Online4 screens

Verdict

The call

The clearest difference is review sentiment: USPS Mobile® at 48% against SendSuite® Tracking Online's 0%. USPS Mobile® also leads on rating (4.8 vs 1.9) and ratings volume (1.6M vs 9). SendSuite® Tracking Online's advantage is iOS requirement (9.0 vs 17.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

USPS Mobile® holds the better App Store score, 4.8 against 1.9. That said, the two scores are not equally well evidenced: USPS Mobile® has 1.6M ratings behind it against 9, so its average is the more settled of the two. Written reviews point the same way: 48% of USPS Mobile®'s written reviews are positive against 0% of SendSuite® Tracking Online's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on September 25, 2026 and June 3, 2026 respectively.

Scorecard5 real differences · 6 level
USPS Mobile® versus SendSuite® Tracking Online: the parameters behind the verdict, then further details
ParameterUSPS Mobile®SendSuite® Tracking Online
PriceFreeFree
Rating4.8 (1.6M ratings) — better1.9 (9 ratings)
Positive reviews48.3% of reviews — better0.0% of reviews
Number of ratings1.6M — better9
Update frequencyEvery 2 monthsEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#37 — better—
DevicesiPhoneiPhone, iPod — better
Requires iOS17.09.0 — better
Further details — not scored
Size20 MB86 MB
Age rating4+17+
DeveloperUnited States Postal ServicePitney Bowes

Customer experience

USPS Mobile®

All ratings1,556,661 ratings
Positive94.8%
Neutral2.2%
Negative3.0%
Written reviews2,298 reviews
Positive48.3%
Neutral6.8%
Negative44.8%

SendSuite® Tracking Online

All ratings9 ratings
Positive22.2%
Neutral0.0%
Negative77.8%
Written reviews6 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

USPS Mobile®

Reported bugs

4 issues
  • Tracking not working after updates
  • Unable to delete delivered packages
  • App crashes when trying to track
  • Inconsistent package status updates

Requested features

4 requests
  • Allow renaming of tracking numbers
  • Implement stay-logged-in functionality
  • Add push notifications for package updates
  • Integrate more USPS services natively

SendSuite® Tracking Online

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

USPS Mobile®

No in-app purchases

None

SendSuite® Tracking Online

No in-app purchases

Questions

Is USPS Mobile® free?
USPS Mobile® is free to download, with no in-app purchases.
Is SendSuite® Tracking Online free?
SendSuite® Tracking Online is free to download, with no in-app purchases.
Which has better reviews, USPS Mobile® or SendSuite® Tracking Online?
USPS Mobile® is rated higher. USPS Mobile® averages 4.8 out of 5 from 1.6M ratings, while SendSuite® Tracking Online averages 1.9 from 9 ratings.
Do USPS Mobile® or SendSuite® Tracking Online have ads?
Neither USPS Mobile® nor SendSuite® Tracking Online shows ads.
Which is updated more often, USPS Mobile® or SendSuite® Tracking Online?
USPS Mobile® ships an update every 2 months, and SendSuite® Tracking Online every 2 months. Most recently, USPS Mobile® was updated on September 25, 2026 and SendSuite® Tracking Online on June 3, 2026.

Other comparisons