Comparison

SquareTrade vs Lowe's TechConnect

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SquareTrade

Protect your electronic devices from accidental damage and malfunctions. Manage your coverage, file claims for repair or replacement, and access tech support. Get peace of mind for your valuable gadgets.

Highlights
  • Accidental damage protection
  • Malfunction coverage
  • File repair/replacement claims
  • Upload item receipts
  • Check phone health
  • Chat with an agent
  • Purchase new plans
Features
Read full description

SquareTrade Protection Plans cover all of your electronic devices for accidents like drops and spills, plus common malfunctions. We’re trusted by over 80 million customers and have an A+ rating from the Better Business Bureau. Plus, SquareTrade Protection Plans are the only plans backed by Allstate. Our mobile app makes it easy to access all our services, right at your fingertips. Use the SquareTrade mobile app to: • Understand your coverage • Upload your item receipt • File a claim to get your item repaired or replaced • Check your phone health and network speeds to help troubleshoot your device • View tips on how to get more from your technology • Chat with an agent • Buy a plan to protect a new item • Update your account information • Access premium features like Tech Support, ID Protection and Roadside Assistance on selected plans To view our Notice at Collection, go to www.squaretrade.com/notice-at-collection

About

Lowe's TechConnect

Connect with tech specialists for setup and troubleshooting of your smart home devices. Access how-to guides and receive live support to maximize your connected home experience.

Highlights
  • End-to-end smart home product support
  • Live U.S.-based tech specialist help
  • Device-specific how-to guides
  • Screen and camera sharing for diagnosis
  • Recommended articles for features and fixes
Read full description

Introducing Lowe's TechConnect powered by Assurant®, an app where you’re one tap away from tech specialists and device-specific how-to guides to help with your connected devices. Need help getting your device set up? Can’t figure out how to pair your smart devices? Want to learn how to use voice commands or set up routines? We’re here to help! With Lowe's TechConnect, you’ll be able to: • Get end-to-end support for smart home products from installation and setup to connection and troubleshooting • Get live help from our specialists via call or chat • Maximize your smart home with how-to guides that give tips and tricks • View recommended articles based on your devices to learn about their features or fix issues • Share your smartphone screen or camera with a specialist to help diagnose smart device issues

Screenshots

SquareTrade4 screens
Lowe's TechConnect4 screens

Verdict

The call

The clearest difference is rating: SquareTrade at 4.5 against Lowe's TechConnect's 2.9. SquareTrade also leads on ratings volume (2.8K vs 14) and review sentiment (20% vs 0%). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

SquareTrade holds the better App Store score, 4.5 against 2.9. That said, the two scores are not equally well evidenced: SquareTrade has 2.8K ratings behind it against 14, so its average is the more settled of the two. Written reviews point the same way: 20% of SquareTrade's written reviews are positive against 0% of Lowe's TechConnect's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 13, 2026 and September 27, 2026 respectively.

Scorecard3 real differences · 7 level
SquareTrade versus Lowe's TechConnect: the parameters behind the verdict, then further details
ParameterSquareTradeLowe's TechConnect
PriceFreeFree
Rating4.5 (2.8K ratings) — better2.9 (14 ratings)
Positive reviews20.0% of reviews — better0.0% of reviews
Number of ratings2.8K — better14
Update frequencyEvery 2 monthsEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS14.0 — better15.1
Further details — not scored
Size58 MB92 MB
Age rating4+4+
DeveloperSquareTradeAssurant, Incorporated

Customer experience

SquareTrade

All ratings2,802 ratings
Positive88.3%
Neutral2.4%
Negative9.4%
Written reviews80 reviews
Positive20.0%
Neutral3.8%
Negative76.3%

Lowe's TechConnect

All ratings13 ratings
Positive46.2%
Neutral7.7%
Negative46.2%
Written reviews6 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

SquareTrade

Reported bugs

4 issues
  • Login issues
  • Incorrect device information
  • App crashes on launch
  • Disconnects during use

Requested features

5 requests
  • Ability to delete old devices
  • Easier receipt/document upload
  • Live agent support
  • Improved app stability
  • Clearer claim status updates

Lowe's TechConnect

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

SquareTrade

No in-app purchases

None

Lowe's TechConnect

No in-app purchases

Questions

Is SquareTrade free?
SquareTrade is free to download, with no in-app purchases.
Is Lowe's TechConnect free?
Lowe's TechConnect is free to download, with no in-app purchases.
Which has better reviews, SquareTrade or Lowe's TechConnect?
SquareTrade is rated higher. SquareTrade averages 4.5 out of 5 from 2.8K ratings, while Lowe's TechConnect averages 2.9 from 14 ratings.
Do SquareTrade or Lowe's TechConnect have ads?
Neither SquareTrade nor Lowe's TechConnect shows ads.
Which is updated more often, SquareTrade or Lowe's TechConnect?
SquareTrade ships an update every 2 months, and Lowe's TechConnect every 2 months. Most recently, SquareTrade was updated on October 13, 2026 and Lowe's TechConnect on September 27, 2026.

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