Comparison

SquareTrade vs DIRECTV TECH PROTECT

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SquareTrade

Protect your electronic devices from accidental damage and malfunctions. Manage your coverage, file claims for repair or replacement, and access tech support. Get peace of mind for your valuable gadgets.

Highlights
  • Accidental damage protection
  • Malfunction coverage
  • File repair/replacement claims
  • Upload item receipts
  • Check phone health
  • Chat with an agent
  • Purchase new plans
Features
Read full description

SquareTrade Protection Plans cover all of your electronic devices for accidents like drops and spills, plus common malfunctions. We’re trusted by over 80 million customers and have an A+ rating from the Better Business Bureau. Plus, SquareTrade Protection Plans are the only plans backed by Allstate. Our mobile app makes it easy to access all our services, right at your fingertips. Use the SquareTrade mobile app to: • Understand your coverage • Upload your item receipt • File a claim to get your item repaired or replaced • Check your phone health and network speeds to help troubleshoot your device • View tips on how to get more from your technology • Chat with an agent • Buy a plan to protect a new item • Update your account information • Access premium features like Tech Support, ID Protection and Roadside Assistance on selected plans To view our Notice at Collection, go to www.squaretrade.com/notice-at-collection

About

DIRECTV TECH PROTECT

Manage your tech protection plan and access personalized tech support for your connected devices. Get help with repairs, replacements, and troubleshooting through articles, videos, and live chat with tech pros.

Highlights
  • Manage tech protection plans
  • Access device-specific articles and videos
  • File and track repair/replacement claims
  • Get live tech support via call or chat
  • Remote device connection for troubleshooting
  • Support for various home electronics
Features
Read full description

Having connected devices as part of your home tech life is great since it keeps things running smoothly. But keeping up with multiple connected devices can be complicated. That’s where the DIRECTV TECH PROTECT app comes in. It’s personalized tech support right at your fingertips and hassle-free repair and replacement protection. Manage your tech protection plan and benefits with the DIRECTV TECH PROTECT app. • Register your home office and entertainment devices to access thousands of device-specific articles and videos, how-to tips and tricks, and step-by-step quick fixes — all curated by our tech pros. • View protection plan details, including service fees, from one convenient spot. • File and track your claims easily and get immediate help. • Check the latest repair or replacement status on your device. • Get to the bottom of your tech challenges with help from live tech pros via call or chat. • Enjoy unlimited tech support for your home electronics and technology such as laptops, computers, smartphones, printers, routers, game consoles, smart TVs, wireless speakers, and smart thermostats. • Connect remotely and securely with a tech pro via smartphone screen or camera share to get quick fixes.

Screenshots

SquareTrade4 screens
DIRECTV TECH PROTECT4 screens

Verdict

The call

The clearest difference is rating: SquareTrade at 4.5 against DIRECTV TECH PROTECT's 3.2. SquareTrade also leads on ratings volume (2.8K vs 12). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

SquareTrade holds the better App Store score, 4.5 against 3.2. That said, the two scores are not equally well evidenced: SquareTrade has 2.8K ratings behind it against 12, so its average is the more settled of the two.

UpkeepUpdate frequency

SquareTrade ships an update every 2 months, DIRECTV TECH PROTECT every 3 months. The most recent releases landed on September 16, 2026 and July 8, 2026 respectively.

Scorecard2 real differences · 8 level
SquareTrade versus DIRECTV TECH PROTECT: the parameters behind the verdict, then further details
ParameterSquareTradeDIRECTV TECH PROTECT
PriceFreeFree
Rating4.5 (2.8K ratings) — better3.2 (12 ratings)
Positive reviews20.3% of reviews—
Number of ratings2.8K — better12
Update frequencyEvery 2 months — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS14.0 — better15.1
Further details — not scored
Size58 MB92 MB
Age rating4+4+
DeveloperSquareTradeAmerican Bankers Insurance Group, Inc.

Customer experience

SquareTrade

All ratings2,802 ratings
Positive88.3%
Neutral2.4%
Negative9.4%
Written reviews79 reviews
Positive20.3%
Neutral3.8%
Negative75.9%

DIRECTV TECH PROTECT

All ratings6 ratings
Positive33.3%
Neutral0.0%
Negative66.7%

Bugs and requests

SquareTrade

Reported bugs

4 issues
  • Login issues
  • Incorrect device information
  • App crashes on launch
  • Disconnects during use

Requested features

5 requests
  • Ability to delete old devices
  • Easier receipt/document upload
  • Live agent support
  • Improved app stability
  • Clearer claim status updates

DIRECTV TECH PROTECT

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

SquareTrade

No in-app purchases

None

DIRECTV TECH PROTECT

No in-app purchases

Questions

Is SquareTrade free?
SquareTrade is free to download, with no in-app purchases.
Is DIRECTV TECH PROTECT free?
DIRECTV TECH PROTECT is free to download, with no in-app purchases.
Which has better reviews, SquareTrade or DIRECTV TECH PROTECT?
SquareTrade is rated higher. SquareTrade averages 4.5 out of 5 from 2.8K ratings, while DIRECTV TECH PROTECT averages 3.2 from 12 ratings.
Do SquareTrade or DIRECTV TECH PROTECT have ads?
Neither SquareTrade nor DIRECTV TECH PROTECT shows ads.
Which is updated more often, SquareTrade or DIRECTV TECH PROTECT?
SquareTrade ships an update every 2 months, and DIRECTV TECH PROTECT every 3 months. Most recently, SquareTrade was updated on September 16, 2026 and DIRECTV TECH PROTECT on July 8, 2026.

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