Comparison

8x8 Work vs PIMSY

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

8x8 Work

This app consolidates business communication tools into a single, user-friendly mobile interface. It offers secure voice calls, high-definition video meetings, and team chat functionalities to keep professionals connected and productive from any location.

Highlights
  • All-in-one business communications
  • Professional calls with privacy
  • Effortless HD video meetings
  • Smarter team messaging
  • Screen sharing and recording
  • Business texting
Features
Read full description

Work smarter. Wherever you are. The 8x8 Work app for iPhone puts your business communications in your pocket—secure voice calls, HD video meetings, and team chat, all in one beautifully streamlined app. Whether in back-to-back meetings or between coffee breaks, 8x8 Work keeps you seamlessly connected. From the first call to the final sign-off of the day, stay productive and professional, no matter where work takes you. Why iPhone users love 8x8 Work: +All-in-one business comms Make and receive business calls, start video meetings, and chat with teammates—all from one intuitive interface. +Professional calls, personal privacy Use your business number to call or text—without revealing your personal phone number. +Effortless video meetings Launch HD video meetings with a tap, record sessions, or go live on YouTube to reach a wider audience. +Smarter messaging Create public or private chat rooms, share files, @mention teammates, and see who’s available in real time. +Admin-approved IT teams get consistent control across locations—from corner offices to kitchen tables. Top features +HD audio and video calling from your iPhone +Instant meeting hosting with screen sharing and recording +Business texting and team chat with file sharing and presence +Customizable business hours and call handling +Reliable performance on Wi-Fi or cellular Ready to go? Requires an 8x8 X Series subscription. Need help? Visit 8x8 iOS Support: https://support.8x8.com/cloud-phone-service/voice/work-mobile

About

PIMSY

This practice management and EMR software is designed for mental and behavioral health professionals. It integrates client charts, calendars, and notes, enhancing efficiency and compliance. Access client information, edit schedules, and view key data on the go.

Highlights
  • Integrated Practice Management and EMR
  • Client Chart Access
  • Calendar and Note Editing
  • Medication and Lab Viewing
  • HIPAA Compliance Enhancement
  • Data Security
Features
Read full description

(Note: this app will only work for active customers / clients of PIMSY EHR. Contact us to become a client). PIMSY is a Practice Management System + EMR software, integrated into one enterprise-level program. PIMSY was created for mental + behavioral health practices and their niche specialties (Eating Disorder, Substance Abuse / Usage, Foster Care + Child Placement Services, IOP, Inpatient, Rehabilitation, ABA / ASD Therapies, Group Homes, etc). PIMSY saves time, pays for itself, and enhances HIPAA compliance + data security. With the new PIMSY app, you can edit the calendar + your notes - and see medications, labs, diagnosis, and other areas of the client chart.

Screenshots

8x8 Work4 screens
PIMSY3 screens

Verdict

The call

The clearest difference is review sentiment: 8x8 Work at 50% against PIMSY's 0%. 8x8 Work also leads on ratings volume (8.7K vs 1) and update cadence (monthly vs every 2 months). PIMSY's advantage is rating (5.0 vs 3.8) and monetization model (free vs subscription). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

PIMSY holds the better App Store score, 5.0 against 3.8. That said, the two scores are not equally well evidenced: 8x8 Work has 8.7K ratings behind it against 1, so its average is the more settled of the two. Written reviews complicate that: 50% of 8x8 Work's written reviews are positive against 0% of PIMSY's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

8x8 Work ships an update monthly, PIMSY every 2 months. The most recent releases landed on October 13, 2026 and October 11, 2026 respectively.

Scorecard6 real differences · 4 level
8x8 Work versus PIMSY: the parameters behind the verdict, then further details
Parameter8x8 WorkPIMSY
PriceFreeFree
Rating3.8 (8.7K ratings)5.0 (1 ratings) — better
Positive reviews49.9% of reviews — better0.0% of reviews
Number of ratings8.7K — better1
Update frequencyMonthly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationSubscriptionFree — better
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.413.0 — better
Further details — not scored
Size205 MB15 MB
Age rating4+17+
Developer8x8, Inc.Smokey Mountain Information Systems

Customer experience

8x8 Work

All ratings8,654 ratings
Positive67.6%
Neutral5.3%
Negative27.1%
Written reviews569 reviews
Positive49.9%
Neutral9.3%
Negative40.8%

PIMSY

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews3 reviews
Positive0.0%
Neutral33.3%
Negative66.7%

In-app purchases

None

8x8 Work

No in-app purchases

None

PIMSY

No in-app purchases

Questions

Is 8x8 Work free?
8x8 Work is free to download, with no in-app purchases.
Is PIMSY free?
PIMSY is free to download, with no in-app purchases.
Which has better reviews, 8x8 Work or PIMSY?
PIMSY is rated higher. 8x8 Work averages 3.8 out of 5 from 8.7K ratings, while PIMSY averages 5.0 from 1 ratings.
Do 8x8 Work or PIMSY have ads?
Neither 8x8 Work nor PIMSY shows ads.
Which is updated more often, 8x8 Work or PIMSY?
8x8 Work ships an update monthly, and PIMSY every 2 months. Most recently, 8x8 Work was updated on October 13, 2026 and PIMSY on October 11, 2026.

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