Comparison

ADT Pulse ® vs Xfinity Home

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ADT Pulse ®

Control your home or business security and automation system remotely. Manage cameras, lights, locks, and thermostats, and receive alerts for peace of mind. Arm or disarm your system, adjust settings, and set custom automations from anywhere.

Highlights
  • Remote system arming/disarming
  • Control lights, locks, and thermostats
  • View live surveillance camera feeds
  • Receive security and arrival alerts
  • Set custom automations and schedules
  • Remote door lock/unlock
Read full description

The ADT Pulse® app allows you to control your home or business security and automation system from virtually anywhere. Using your iOS device, you can manage your home or business security system, surveillance cameras, lights, locks, thermostats and more! With a tap or swipe you can easily help protect what matters most to you, and enjoy an additional level of peace of mind. With ADT Pulse, you can: • Arm your system before you leave your home or business from virtually anywhere in the world. • Turn on your lights right from your app before you arrive at home or work. • Ensure you have turned off small appliances after you leave your home directly through the app. • Lock and unlock your doors remotely to allow the dog sitter or others to enter your home when you’re away. • Receive alerts when your children arrive home from school and view live video to check in on them. • Adjust your thermostat or put it on a schedule that fits your life. • Set up custom automations and schedules with vacation modes for the ultimate amount of control for your home! To use the ADT Pulse app, you must be an active ADT customer and subscriber to ADT Pulse interactive services.

About

Xfinity Home

Control your home security and smart devices remotely. Arm or disarm your system, receive alerts, monitor video feeds, and manage lights and thermostats from your smartphone or tablet.

Highlights
  • Remote arm and disarm
  • Real-time alerts
  • Remote video monitoring
  • Lighting control
  • Thermostat control
  • Automated rules
Read full description

The Xfinity Home app lets you stay connected to your home even when you’re on the go. Arm and disarm your system, create automated rules, access video to see when the kids get home, or turn on the lights and adjust the temperature before you walk through the door. It’s quick, easy and always available on your smartphone or tablet. FEATURES - Remote arm and disarm - Real-time text and email alerts when alarms are triggered and motion is detected* - Remote video monitoring* - Lighting and thermostat control* WORKS WITH XFINITY COMPATIBLE DEVICES* - Thermostats: Ecobee, Carrier Cor, Zen - Lighting: Philips Hue Lights, Lutron Caséta Wireless Light Switches and Dimmers, Sengled Element Touch Bulb, GE (Jasco) Wireless Light Switches and Dimmers, LIFX Lights - Locks: August Smart Locks, Kwikset SmartCode Door Locks REQUIREMENTS - Wi-Fi or 4G cellular internet connection - Xfinity Home service - Xfinity ID or Comcast.net email address and password (Need your Xfinity ID? Go to https://www.xfinity.com/support/internet/create-xfinity-username) *Purchase of additional hardware may be required. Disclaimer: Not available in all areas. Restrictions apply. Service and equipment sold separately. Services and features vary based on service package. Learn more about ‘Cal. Civ. Code §1798.135: Do Not Sell My Info’ options at www.xfinity.com/privacy/manage-preference

Screenshots

ADT Pulse ®4 screens
Xfinity Home4 screens

Verdict

The call

The clearest difference is monetization model: Xfinity Home at free with in-app purchases against ADT Pulse ®'s subscription. ADT Pulse ®'s advantage is ads (none vs shown) and rating (4.8 vs 4.3). On price, review sentiment, update cadence and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

ADT Pulse ® holds the better App Store score, 4.8 against 4.3. That said, the two scores are not equally well evidenced: ADT Pulse ® has 851K ratings behind it against 12K, so its average is the more settled of the two. Written reviews split almost evenly too, at 28% and 28% positive.

UpkeepUpdate frequency

ADT Pulse ® ships an update every 3 months, Xfinity Home every 2 months. The most recent releases landed on September 25, 2026 and September 24, 2026 respectively.

Scorecard6 real differences · 4 level
ADT Pulse ® versus Xfinity Home: the parameters behind the verdict, then further details
ParameterADT Pulse ®Xfinity Home
PriceFreeFree
Rating4.8 (851K ratings) — better4.3 (12K ratings)
Positive reviews27.8% of reviews28.4% of reviews — better
Number of ratings851K — better12K
Update frequencyEvery 3 monthsEvery 2 months — better
AdsNo — betterYes
In-app purchasesNoNo
MonetizationSubscriptionFree with in-app purchases — better
DevicesiPhone, iPad, iPod, Apple TV, Apple Watch — betteriPhone, iPad, iPod
Requires iOS13.0 — better17.2
Further details — not scored
Size99 MB72 MB
Age rating4+4+
DeveloperADT LLCComcast

Customer experience

ADT Pulse ®

All ratings851,347 ratings
Positive96.7%
Neutral2.4%
Negative0.9%
Written reviews259 reviews
Positive27.8%
Neutral6.6%
Negative65.6%

Xfinity Home

All ratings12,008 ratings
Positive84.5%
Neutral3.3%
Negative12.2%
Written reviews211 reviews
Positive28.4%
Neutral9.5%
Negative62.1%

User reviews

ADT Pulse ®

From 851K App Store ratings

What we love

  • 🚀 Reliable system
  • 👍 Easy to use app
  • 🔒 Provides peace of mind
  • 🚀 Convenient remote access

Room to improve

  • 🐛 Connection issues with app
  • 🐛 Slow camera feed loading
  • 🐛 Frequent app crashes
  • 🐛 Inconsistent performance
  • 💰 Expensive service

Xfinity Home

From 12K App Store ratings

What we love

  • 🚀 Convenient app
  • 🔒 Great home security system
  • 👍 Reliable and trustworthy service
  • 🚀 Easy to use and navigate
  • 👍 Helpful and responsive customer service

Room to improve

  • 🐛 App connectivity issues
  • 🐛 Buggy and unreliable app
  • 🐛 Camera and sensor malfunctions
  • 🐛 Frequent app crashes and freezes
  • 🐛 Notifications not working as expected

Bugs and requests

ADT Pulse ®

Reported bugs

4 issues
  • App unable to connect to security system
  • Camera feeds frequently going offline
  • Arm/disarm functions not working reliably
  • Notifications not working as expected

Requested features

4 requests
  • Ability to view full video history
  • Geofencing for automatic arming/disarming
  • Tighter integration with smart home devices
  • Faster app response times

Xfinity Home

Reported bugs

5 issues
  • Unable to login or connect to system
  • Cameras not loading or showing live feed
  • Alarm not arming/disarming properly
  • Sensors not triggering alerts correctly
  • Inconsistent app behavior after updates

Requested features

5 requests
  • Dark mode option
  • Faster video playback speeds
  • Geofencing for automatic arming/disarming
  • Better integration with other smart home devices
  • More customization options for automation rules

In-app purchases

None

ADT Pulse ®

No in-app purchases

None

Xfinity Home

No in-app purchases

Questions

Is ADT Pulse ® free?
ADT Pulse ® is free to download, with no in-app purchases.
Is Xfinity Home free?
Xfinity Home is free to download, with no in-app purchases.
Which has better reviews, ADT Pulse ® or Xfinity Home?
ADT Pulse ® is rated higher. ADT Pulse ® averages 4.8 out of 5 from 851K ratings, while Xfinity Home averages 4.3 from 12K ratings.
Do ADT Pulse ® or Xfinity Home have ads?
Xfinity Home shows ads; ADT Pulse ® does not.
Which is updated more often, ADT Pulse ® or Xfinity Home?
ADT Pulse ® ships an update every 3 months, and Xfinity Home every 2 months. Most recently, ADT Pulse ® was updated on September 25, 2026 and Xfinity Home on September 24, 2026.

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