Comparison

ADT Pulse ® vs Total Connect 2.0

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ADT Pulse ®

Control your home or business security and automation system remotely. Manage cameras, lights, locks, and thermostats, and receive alerts for peace of mind. Arm or disarm your system, adjust settings, and set custom automations from anywhere.

Highlights
  • Remote system arming/disarming
  • Control lights, locks, and thermostats
  • View live surveillance camera feeds
  • Receive security and arrival alerts
  • Set custom automations and schedules
  • Remote door lock/unlock
Read full description

The ADT Pulse® app allows you to control your home or business security and automation system from virtually anywhere. Using your iOS device, you can manage your home or business security system, surveillance cameras, lights, locks, thermostats and more! With a tap or swipe you can easily help protect what matters most to you, and enjoy an additional level of peace of mind. With ADT Pulse, you can: • Arm your system before you leave your home or business from virtually anywhere in the world. • Turn on your lights right from your app before you arrive at home or work. • Ensure you have turned off small appliances after you leave your home directly through the app. • Lock and unlock your doors remotely to allow the dog sitter or others to enter your home when you’re away. • Receive alerts when your children arrive home from school and view live video to check in on them. • Adjust your thermostat or put it on a schedule that fits your life. • Set up custom automations and schedules with vacation modes for the ultimate amount of control for your home! To use the ADT Pulse app, you must be an active ADT customer and subscriber to ADT Pulse interactive services.

About

Total Connect 2.0

Manage your home or business security and smart devices remotely. Arm/disarm your system, view live and recorded video, control lights, locks, thermostats, and garage doors. Automate actions for convenience and peace of mind.

Highlights
  • Arm/disarm security system
  • View live and recorded video
  • Control smart locks and lights
  • Adjust thermostat
  • Open/close garage doors
  • Create automated routines
  • Two-way audio for doorbells
Features
Read full description

Control Security and Smart Devices with Total Connect® 2.0 Keep an eye on your home or business while away with mobile management of your security system and compatible smart devices. Arm or disarm your security system, view high-quality live and recorded video, answer the door and greet visitors, unlock/lock doors, turn lights off/on, adjust thermostat temperature, even open or close garage doors from wherever you are. Customize your home with a series of automated actions. Create an exit routine that adjusts the temperature and locks the doors. Or, run a bedtime routine that checks the garage door status, turns on outdoor lights and arms the alarm. For more information visit: https://www.resideo.com/us/en/total-connect-app/ Requirement: Compatible Resideo or Honeywell Home security system with a subscription to Total Connect 2.0 Remote Services. Please contact your Resideo security professional for additional information. Features include: · Arm or disarm the security system · Answer the door and remotely greet visitors · Unlock or lock doors · Turn lights off or on · Open or close the garage door · Adjust thermostat temperature for your Resideo device · Create as many as four intelligent detection zones for VX Series doorbells and cameras, detecting animals, people, and/or vehicles for notifications that matter · View high-resolution live video and recorded video · See and talk to people at your front door · Geofencing arming reminders · Voice control options · Secure fingerprint or face ID login · Receive push notifications on events · Create and run smart scenes · Add or delete users For more information, visit https://www.resideo.com/us/en/total-connect-app

Screenshots

ADT Pulse ®4 screens
Total Connect 2.04 screens

Verdict

The call

The clearest difference is monetization model: Total Connect 2.0 at free against ADT Pulse ®'s subscription. Total Connect 2.0 also leads on update cadence (monthly vs every 3 months). ADT Pulse ®'s advantage is rating (4.8 vs 4.6) and iOS requirement (13.0 vs 16.0). On price, review sentiment, ratings volume and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

ADT Pulse ® holds the better App Store score, 4.8 against 4.6. Both are backed by a comparable volume of ratings — 851K and 286K respectively. Written reviews point the same way: 28% of ADT Pulse ®'s written reviews are positive against 24% of Total Connect 2.0's.

UpkeepUpdate frequency

ADT Pulse ® ships an update every 3 months, Total Connect 2.0 monthly. Both last shipped on September 24, 2026.

Scorecard4 real differences · 6 level
ADT Pulse ® versus Total Connect 2.0: the parameters behind the verdict, then further details
ParameterADT Pulse ®Total Connect 2.0
PriceFreeFree
Rating4.8 (851K ratings) — better4.6 (286K ratings)
Positive reviews28.0% of reviews — better23.6% of reviews
Number of ratings851K — better286K
Update frequencyEvery 3 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationSubscriptionFree — better
DevicesiPhone, iPad, iPod, Apple TV, Apple Watch — betteriPhone, iPad, Apple TV, Apple Watch
Requires iOS13.0 — better16.0
Further details — not scored
Size99 MB225 MB
Age rating4+4+
DeveloperADT LLCResideo Technologies, Inc.

Customer experience

ADT Pulse ®

All ratings851,347 ratings
Positive96.7%
Neutral2.4%
Negative0.9%
Written reviews257 reviews
Positive28.0%
Neutral6.6%
Negative65.4%

Total Connect 2.0

All ratings285,969 ratings
Positive91.3%
Neutral3.1%
Negative5.6%
Written reviews887 reviews
Positive23.6%
Neutral7.7%
Negative68.8%

User reviews

ADT Pulse ®

From 851K App Store ratings

What we love

  • 🚀 Reliable system
  • 👍 Easy to use app
  • 🔒 Provides peace of mind
  • 🚀 Convenient remote access

Room to improve

  • 🐛 Connection issues with app
  • 🐛 Slow camera feed loading
  • 🐛 Frequent app crashes
  • 🐛 Inconsistent performance
  • 💰 Expensive service

Total Connect 2.0

From 286K App Store ratings

What we love

  • 🚀 Fast and responsive app
  • 🔒 Secure system with password protection
  • 👍 User-friendly interface
  • 💡 Useful automation features like scheduled arming/disarming

Room to improve

  • 🐛 Inconsistent connectivity and frequent connection issues
  • 🕰️ Slow response times when arming/disarming the system
  • 🤷‍♀️ Confusing and inaccurate status displays
  • 🔍 Limited camera functionality and poor video quality
  • 💸 Expensive equipment and monthly fees

Bugs and requests

ADT Pulse ®

Reported bugs

4 issues
  • App unable to connect to security system
  • Camera feeds frequently going offline
  • Arm/disarm functions not working reliably
  • Notifications not working as expected

Requested features

4 requests
  • Ability to view full video history
  • Geofencing for automatic arming/disarming
  • Tighter integration with smart home devices
  • Faster app response times

Total Connect 2.0

Reported bugs

3 issues
  • App crashes and freezes frequently
  • Sensor bypassing and user syncing issues
  • Inaccurate alarm status and event logs

Requested features

4 requests
  • Ability to schedule automatic arming/disarming
  • Improved camera features and video quality
  • Better notification controls and customization
  • Compatibility with more smart home devices

In-app purchases

None

ADT Pulse ®

No in-app purchases

None

Total Connect 2.0

No in-app purchases

Questions

Is ADT Pulse ® free?
ADT Pulse ® is free to download, with no in-app purchases.
Is Total Connect 2.0 free?
Total Connect 2.0 is free to download, with no in-app purchases.
Which has better reviews, ADT Pulse ® or Total Connect 2.0?
ADT Pulse ® is rated higher. ADT Pulse ® averages 4.8 out of 5 from 851K ratings, while Total Connect 2.0 averages 4.6 from 286K ratings.
Do ADT Pulse ® or Total Connect 2.0 have ads?
Neither ADT Pulse ® nor Total Connect 2.0 shows ads.
Which is updated more often, ADT Pulse ® or Total Connect 2.0?
ADT Pulse ® ships an update every 3 months, and Total Connect 2.0 monthly. Most recently, ADT Pulse ® was updated on September 24, 2026 and Total Connect 2.0 on September 24, 2026.

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