311 Riverside vs SCE DR Alerts
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
311 Riverside
Submit service requests for city issues like clogged drains or graffiti. Track the status of your requests and pay utility bills directly through the app. An account is recommended for full functionality.
- Submit service requests
- Track request status
- Pay utility bills
- View submitted requests
- Create user account
- Submit photos with requests
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Welcome to the City of Riverside’s 311 App. This app allows you to submit service requests for common things like a clogged storm drain, code violation, removal of graffiti, park maintenance and more. You can also review submitted and closed requests and pay your Riverside Public Utilities bill right from the app. IN THE CASE OF AN EMERGENCY, PLEASE DIAL 911 AND DO NOT USE THIS APPLICATION. DO NOT USE THIS APPLICATION WHILE DRIVING. Though monitored, this app does not imply or ensure immediate response. LOG IN We recommend creating an account so you can access your past 311 submissions and check the status of pending requests. You can use the app without an account but you will not be able to access past submissions nor check the status of a submission. PHOTO TIPS If you have enabled geolocation services, location information will be sent with photos which have been taken when submitting 311 requests. If you have not enabled geolocation services, you will need to provide the address and cross street of the incident. We request that you take photos with as much of the surrounding area as possible so that our teams can easily identify the location. You may submit multiple photos. Please do not attempt to take photos while driving. This app is free from the City of Riverside but your carrier may charge standards rates for use of data.
SCE DR Alerts
Receive courtesy alerts for upcoming electricity demand response events. Customize notifications for event scheduling, start, and end times based on your selected program and location. This app provides event notifications only and does not offer account management.
- Demand Response event alerts
- Customizable notification settings
- Support for multiple DR programs
- Geographic area selection
- Event start, end, and schedule notifications
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Welcome to the SCE Demand Response (DR) Alerts App! Download and set up the app to start receiving courtesy alerts for upcoming SCE DR events. Customize the app to receive alerts when a DR Event is scheduled, started, and/or ended based on your selected DR program and desired geographic area. The SCE DR Alerts App can help keep you informed about the following program events: - Summer Discount Plan (SDP) for Residential or Business - Smart Energy Program (SEP) - Critical Peak Pricing (CPP) for Residential or Business - Real Time Pricing (RTP) - Capacity Bidding program (CBP) - Base Interruptible Program (BIP) - Agricultural Pumping Interruptible (API) - Emergency Load Reduction Program (ELRP) PLEASE NOTE: This app only provides courtesy SCE DR alerts and does not provide any SCE account management features. SCE provides another app titled MySCE that lets you view your account, manage your energy use, and pay your bill online. A network connection is also required for full app functionality.
Screenshots
Verdict
The clearest difference is rating: 311 Riverside at 4.5 against SCE DR Alerts's 3.3. 311 Riverside also leads on ratings volume (2.7K vs 38) and update cadence (every 2 months vs every 6 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
311 Riverside holds the better App Store score, 4.5 against 3.3. That said, the two scores are not equally well evidenced: 311 Riverside has 2.7K ratings behind it against 38, so its average is the more settled of the two. Written reviews point the same way: 43% of 311 Riverside's written reviews are positive against 32% of SCE DR Alerts's.
311 Riverside ships an update every 2 months, SCE DR Alerts every 6 months. The most recent releases landed on September 23, 2026 and September 16, 2026 respectively.
| Parameter | 311 Riverside | SCE DR Alerts |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (2.7K ratings) — better | 3.3 (38 ratings) |
| Positive reviews | 43.4% of reviews — better | 31.6% of reviews |
| Number of ratings | 2.7K — better | 38 |
| Update frequency | Every 2 months — better | Every 6 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 10.0 — better | 13.1 |
| Further details — not scored | ||
| Size | 88 MB | 50 MB |
| Age rating | 4+ | 4+ |
| Developer | City of Riverside | Southern California Edison |
Customer experience
311 Riverside
SCE DR Alerts
Bugs and requests
311 Riverside
Reported bugs
5 issues- App crashes when trying to take or upload photos
- Login issues, requiring repeated logins
- Address verification problems, even for valid addresses
- Inability to submit requests due to various errors
- Text fields not displaying properly
Requested features
5 requests- Ability to edit or add notes to open requests
- Automatic login or Face ID support
- Confirmation screen after submitting requests
- Better address recognition and location services
- Improved communication on request status and resolution
SCE DR Alerts
Not enough reviews yet to summarise bugs or requests.
In-app purchases
311 Riverside
No in-app purchases
SCE DR Alerts
No in-app purchases
Questions
Is 311 Riverside free?
Is SCE DR Alerts free?
Which has better reviews, 311 Riverside or SCE DR Alerts?
Do 311 Riverside or SCE DR Alerts have ads?
Which is updated more often, 311 Riverside or SCE DR Alerts?
Other comparisons
